David Chang Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

• Conduct personalised consultative sessions with individual students to aide in their progression and completion of their studies
• Host interactive online sessions with a class of students to help familiarise with the online learning platform
• Assist with the onboarding and training for new starters
• Provide professional, punctual, and accessible responses to student queries via email or phone. These activities can include but are not limited to: o verification of application for disability adjustment o assist in.

Sydney, Australia

• Promoted business and finance portfolio of courses in a predominately outbound call centre environment and match student needs to relevant courses
• Identified individual student needs and goals to adequately advised of the most suitable course to undertake with Open Colleges
• Made outbound calls to prospective students who have submitted an enquiry through Open Colleges' website and handle their enquiries to achieve a mutually satisfactory result
• Proactively managed a pipeline of prospective students by adhering to a timely touchpoint strategy

• Drove revenue through creating relationships with clients and following up with them with an after sale
• Accurately and efficiently processed stock take, receiving and outgoing merchandise
• Actively learning about new products and utilizing product knowledge during clienteleinteractions

Las Vegas, Nevada Area

• Assistant Manager – initiating opening and closing procedures for the day
• Drove revenue through creating relationships with clients and providing products that suited including adding additional items that complement the desired selection
• Accurately and efficiently processed stock take, receiving, and outgoing merchandise
• Actively learning about new products (materials, functionality, and product matching) and utilizing product knowledge during clientele interactions

Las Vegas, Nevada Area

• Merchandising/ Loss Prevention
• Responsible for replenishing and maintaining the product on shelves to uphold store standards of meticulous appearance and contribute to increased business success
• Plan and organize displays to coordinate with current promotions and best-selling products
• Readily support in-store processes and perform cycle counts to enhance productivity, identify issues with merchandising/loss prevention, and work to resolve issues
• Identity and respond to security risks and theftsCustomer Service and Sales
• Achieved 1.5 million USD in FY14