David Lin Email & Phone Number

Mâcon, FR

Home Office/Paris

In charge of Customer Experience for Wolters Kluwer Legal Software (Legisway, Kleos, LOP, easyQuorum) from on-boarding to delivery and beyond. Customer Success Management, NPS and internal processes optimization, claims management, Technical Key Account Manager (customers follow up and support). Communication project manager for Kleos@Microsoft Azure for.

Lyon

Pre-sales, functional audits, on site/remote SAAS Law firms software deployements (configurations + templates coding + training), tests, upgrades, end users support.

Brie Comte Robert, France

Projects management, backend tool training (Joomla CMS) and frontend (website + Android / iOS App) on site and remotely, monitoring of product developments and upgrades, creation of reference documents and internal procedures + functional testing and reviews of new products + After Sales Service (by phone or e-mail).Projects: Launch (analysis and.

Nanterre, France

In charge of worldwide SharePoint Collaborative Service at EDF's IT Department. Relations with IT hosting outsourcer, Help desk Level2/3. Build and management of process. Notes and Quickr resorptions.

Arcueil

Driving multiple projects for "Stores' Unmatched Customer Experience" program, in terms of issues, objectives, methodology, leadership and results. #Essentials2020

Paris 12e, France

HIRAMYS is a sales development consultancy firm specialising in the detection of high value-added business opportunities and organising B-to-B qualified appointments for businesses and local authorities in search of new French and international markets.

Région De Champigny-Sur-Marne, France

High energy saving performance / green building conception and project follow up.

Région De Paris, France

Conception of a communication strategy to introduce the Frogans project and then spread Frogans technology (cross-platform electronic publishing technology) over the Internet and throughout its community. Editorial production and mock-ups integration of the Frogans project's Websites and Mailing Lists (nb: the current Websites aren't the ones I've been.

Chessy, France

Editorial content management and promotions on Disney.fr: Films, Blu-Ray/DVD, Disneynature, Video Games, Live Events, Disneyland Paris, Princesses & Fairies properties.Digital Assets Management, Video encoding, Media values and SEO.

Paris 8e Then Levallois-Perret, France

Online ads technical specifications settings (PSD, PDF and JS) according to in house ad server specificities. Interfacing between editors (elle.fr, premiere.fr, europe1.fr, parismatch.com, SFR.fr etc.) and the ad server technical support. Assistance to traffic managers. Rich media projects coordination (HTML 5, Flash, Takeovers, in-stream videos, catch up.

Montrouge, France

Online content productions and management for Universal Pictures International France films and Benelux video websites/online promotions (Digital Assets Management, mini-websites, Flash animations, images and trailers editing, digital advertising campaigns, consulting, SEO and traffic follow up...) + Quoting, Planning, Reporting and Invoicing. Production.

Chessy, France

Streetmosphere Animation (Ciné Folies) and Comedian as Director/Stunt Coordinator on "Moteurs...Action! Stunt Show Spectacular". Interactions with booth, stage units and international guests to manage the shows (audience = 6000+ guests a day).

Val d'Europe, France

Online and print communication tools conception and production (websites, tabloids, flyers, documents, graphical templates, animations, cdrom, videos... )

Région De Houston, Texas, États-Unis

@ Houston Texas facilities. Corporate and products communication tools production, interfacing with french headquarter. General I.S. troubleshooting.

Région De Boulogne-Billancourt, France

Graphic design and traffic management (Ford Interactive Interface, NExx, Cegetel, Adobe...).

Région De Paris, France

African division of french worldwide TV broadcasting. Assistance on various show:"Images de Pub", "Correspondances", "Y'a Pas Match", "24h à Abidjan" set and post production assistance, press kit production, logistical management, in contact with Paris' biggest advertising agencies and TV commercials directors for selection committee (Jacques Seguela Euro.

Abidjan, Ivory Coast

@Canal+ Horizons Ivory Coast. Special event assistance, monthly TV program content edition and update, Call center operator.

Bachelor In Multimedia Communications, It

Activities and Societies: End of year project as Junior Enterprise ("MRGence"): Realization of a promotional CD-ROM in a team of 3 people.

Bts, Communication And Advertising Actions