Operated as an independent contractor for various 3rd party insurance firms representing multiple insurance carriers and roofing/construction companies handling onsite field underwriting inspections and catastrophe storm claims for commercial and residential properties • Certified for all lines in Florida, and multiple out of state licenses as a field insurance adjuster/inspector

Ran a franchise team in a matrixed sales model covering enterprise, commercial and healthcare accounts in Florida, Puerto Rico and the Caribbean for cloud, hybrid and on-premise software and services solutions.

Managed 10 state enterprise sales territory selling Access Management Security SaaS solutions in a spin-off/start-up environment.

• Turned around a distressed Commercial and Enterprise sales territory in South Florida selling Citrix Networking and Security solutions, achieving 143% of Yearly Quota Attainment for Fiscal Year 2016• Closed multi-year deals totaling $1.08M in Q4 FY16, exceeding sales quota by 117%• Achieved 181% of quarterly quota in the first quarter of Fiscal Year 2016• Educating Citrix Resellers on the value of Citrix Networking and Security Solutions to increase pipeline and close more deals

• Responsible for selling the Data Protection Solution products to select Enterprise Accounts in Orlando and Tampa, Florida, achieving 183% Quota Attainment in Fiscal Year 2014 and 107% Attainment in Q1 Fiscal Year 2015• Closed three-year, $1.1M deal in technology distributor account exceeding sales quota• Managed a global data center backup assessment for a global technology manufacturer• Influenced extended core sales team and customers to include and increase Data Protection Solutions products in their overall deals and projects

• Acquired under-performing field territory in Georgia and Florida, increased year over year pipeline by 3X as compared to previous account teams, and achieved 158% Quota Attainment in Fiscal Year 2014.• Closed a three year $1.3M deal in a financial services account. • Utilized a consultative selling approach in conjunction with expanding executive relationships to develop solutions that align with customer initiatives. By doing so, attained trusted adviser status at multiple accounts in the territory.• Engaged extended team to resolve inherited critical customer impacting issues positioning the accounts for future Symantec success.• Transformed customer relationships ranging from technical to c-level damaged by prior account teams resulting in immediate revenue.• Took over distressed sales territory in the North Central region, increased Symantec NetBackup Appliances pipeline of $4 million to over $12 million in a 12 month period in Fiscal Year 2013 while simultaneously resolving highest number of inherited nationwide escalated accounts.• Closed multiple product three year $1.8M deal with financial services company.• Increased Revenues 166% YOY increase in appliances sold in Minnesota in Fiscal Year 2013.• 100% increase in YOY new appliance logos in the Large Enterprise space in Minnesota and Wisconsin.• Information Management Director’s Award Recipient Q2 Fiscal Year 2013.

• Lead extended team in territory planning and partner enablement sessions in New York City each quarter to determine larger upsell and cross-sell opportunities.• 106% Quota Attainment Fiscal Year 2012.• Most pipeline created within East Commercial team in FY 2012 exceeding $1 million per quarter.• Vice President Award Winner Q1 Fiscal Year 2012.• Cultivated new and existing customer relationships as a trusted adviser in Enterprise level accounts to match Symantec products with customer projects and initiatives. • Assisted new Enterprise Iowa Field Account Manager in transitioning Iowa from a 30% territory into a 103% quota attainment territory.• 107% Quota Attainment Fiscal Year 2011 in Minnesota and Iowa.• Displayed skills necessary to turn around a Mid-Market territory in a six month period, transferred from Michigan territory to Minnesota, Iowa, North and South Dakota in April 2010.• Attained Quarter Over Quarter and Year Over Year growth in 2 quarters for 8 out of 10 Large Account Resellers through extensive partner enablement sessions.• Recipient of multiple MVP Awards for sales and leadership excellence• 2010 Q4 100% Quota Attainment in Michigan in March 2010.

• Conducted partner enablement presentations to increase the confidence of Value Account Resellers to lead with Symantec backup and security products. • Provided coaching opportunities to field account managers on how to better engage in meetings, SE expectations, and how to remain engaged in a technical conversation.• Influenced customer buying decisions by being viewed as the technical advisor through product presentations, facilitating research on in-depth customer questions, and providing timely follow-up answers to customer questions and evaluation issues. • Specialized in NetBackup, NetBackup Puredisk, Backup Exec, Email Archiving, Endpoint Protection, Endpoint Encryption, Symantec Mobile and Brightmail Messaging platforms to enable customers to have a single vendor for all of their backup, recovery and security needs. • Executed as liaison between Symantec Support and customers during product evaluations to enhance and influence customers view of the Symantec experience.

Conducted research and analysis of critical issues utilizing cutting edge technology to reduce potential anti-money laundering, fraud, terrorist financing, and other associated risks related to Western Union by incorporating knowledge and understanding of the Bank Secrecy Act and US PATRIOT Act.

Developed a new policy to refine the installation and turn-up processes of new circuits, producing a $200,000 savings upon implementation. Constructed solid working relationships with remote technicians, increased productivity and efficiencies, resulting in additional cost savings. Utilized negotiation, conflict resolution and management skills in a liaison role to resolve customer and technical support issues with high level customers, management, and technicians in a fast paced and highly intense environment.

Applied competitive analysis skills and gathered information to counter competitors’ tactics, increase installation percentages, and improve retention rates of new customers. Appointed technical account representative for highly visible customer accounts such as State Street Bank, Coldwell Banker, and Cisco to ensure successful implementation of their DSL Lines.

Provided sales support in upgrading products and services to consumers upon successful implementations. Appointed as designated escalation contact for individual DSL installations in jeopardy of failing.

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