David Wen Email & Phone Number

Vancouver, BC, CA

• Maximized work efficiencies by creating strategic plans and schedules, leading to reducing number of sub-contractors and reduced overtime percentages, resulting in monthly company savings.
• Implemented new SOP for recruitment within 3 provinces and delivered to over 20 site managers and account managers, successfully hiring about 100 staff monthly to meet continuous business expansion.

• Built and established security deployments with allocated budgets by collaborating with stakeholder police departments such as RCMP, while implementing verbal, hands-off approaches in order to reduce physical evictions.
• Secured and ensured smooth operations for large-scale events like concerts, with over 6.5k attendees in 141k sq. ft. venue spaces, through effective event management and overseeing 70+ staff, ensuring 100% staffing.

• Responded to over 20 evictions per night at large scale public events, such as annual outdoor events with over thousands of attendees, by leveraging effective conflict resolutions, solutions-focused approaches, and.
• Served on crew supporting live concert/tours by coordinating alongside municipal police departments while leading teams of 50+ security officers.

• Administered safeguard for artists with large fan/followers base, through efficient communication, prompt response times, and attention.

• Reviewed and ensured minimal documentation discrepancies through meticulous attention to detail, while managing 15+ venues and contracts within the Lower Mainland.
• Managed and mentored over 200 employees through various engagements including one-on-one coaching, group coaching, and sharing best practices, helping staff promote to leadership positions across the organization.