● Owned the technical strategy and execution for an enterprise-wide IAM migration, leading a team of four architects and DevOps engineers in the effective migration over 200 SaaS and 3rd party apps while expanding Infrastructure-as-Code (IaC) practices and ServiceNow/Okta/Workday enterprise automation strategy● Led program to standup, validate and remediate a cloud-based EAM for 500+ SaaS applications at Twitch (Productiv)● Developed a technical roadmap with clear requirements and meaningful milestones that addressed interdependencies for the previously siloed backend development, security engineering, application engineering, and builder platform product teams ● Guided the newly blended engineering teams towards Agile process to ensure quality and timely delivery, establishing annual and quarterly goals with CIO/CTO, serving as an Agile coach with engineering managers to set sprint goals with clear user stories in Jira and enabling the successful completion of sprints● Led technical design workshops with DevOps, cloud engineering, and development to design a working migration model that met operational, technical, and delivery requirements; drafted technical specifications for cross-functional review to ensure a shared technical vision and aligned delivery plan ● Developed technical strategies for enterprise-wide worker onboarding/offboarding, multi-factor authentication; performed feature comparisons, cost-benefit analysis, assessed cultural fit, and calculated operational overhead, and presented strategic recommendations with business cases to the CIO, CISO, and CTO ● Developed the strategy and code for SOX compliant 2-click enterprise-wide access control reporting, worked with ServiceNow/Okta/Workday Application Owners to develop a data ingestion and normalization strategy, wrote ETL jobs and schema queries with a training guide for Operations team

● Led the technical direction for a $50MM, 4-year program to replace 14 legacy applications serving 250k employees with a single cloud application; responsibilities include system design, defining platform architecture, establishing a common vision, and developing data migration and integration frameworks across technology risk, platform development, analytics, end user services, application support, finance, facility operations, and clinical technology ● Manage the engineering program for 20+ homegrown and SaaS platform applications across Kaiser application delivery, platform development, network infrastructure, cybersecurity, identity management and database engineering teams; business stakeholders include PMO, business owners, and leadership; Dev tools used include Jira, Confluence, MS Teams, SharePoint, Git, and Stash ● Own technical roadmaps in collaboration with line-level product owners, translating business requirements into user stories and functional specs and assigning business value to the development effort to support the prioritization process● Developed tools and integrations using .NET, Java, SQL Server, Oracle, and Javascript frameworks like Knockout and Angular● Work cross-functionally to develop the technical sprint plan; translating user stories into documentation, design, acceptance criteria, test planning, and release requirements; identifying impacted teams and establishing collaboration systems● Led root cause analysis to identify bug-fixes, fixing issues including improving reporting execution time by 50% and preventing production report timeouts for a key business application● Align 3 engineering teams to build consensus around a common testing platform that meets engineering, Kaiser acceptance, compliance and SDLC phase gate requirements

● Built a team of 5 full stack engineers and 2 QA engineers to develop an advanced risk modeling platform while reducing pre-existing technical debt● Improved team throughput by 4X by establishing DevOps processes for build, smoke test, package, and deploy updates using Jenkins● Created detailed strategic plan for 2 key product features, presented to CEO and executive committee to secure resource and budget allocations, and oversaw associated workflow ● Reduced the issue cycle time from quarters to weeks by shifting the engineering organization from waterfall to agile ● Navigated changing requirements, scope, and resources during product release initiatives, achieving major milestones on time and maintaining the integrity of future deliverable timelines● Personally completed crucial fixes through coded C++/C#/HTML and deconstructed complex SSIS packages

● Led a team of 12 Software Developers and QA Engineers to address quality issues and provide incremental EIM platform functionality● Represented the team in executive program reviews and customer technical reviews, holding accountability for quality, scheduling, and delivery of new releases and hot fixes● Project managed and designed continuous integration environment with 30+ VMs, supporting 80+ team members to automate unit tests and Selenium tests● Leveraged industry best practices, including Agile and Kanban development methodologies● Drove performance improvement and reduced average response time for customer cases by 66%—from 30+ to 10 days