I am responsible for constructing forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. I create specifications for reports and analysis based on business needs and required or available data elements. I provide consultation to users and lead cross-functional teams to address business issues. Produces datasets and reports for analysis using system reporting tools such as Teradata, SAS, and Tableau. I perform research and assists in analyzing financial and health data, including medical algorithms to determine health care expenditures, medical and economic outcomes, and cost containment strategies. Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences.✪ Empowered and lead a team of 5 to create and scale an enterprise wide database project that enabled users to access the EDW and create reports without the use of complicated code (point and click).✪ Worked with executive leadership and HR to develop and train a team of stellar associates that all were awarded the CEO award for outstanding performance.✪ Saved the enterprise hundreds of manual work hours with the tool we created and awarded the spotlight award for the work done on the project for the enterprise.✪ Lead consultant for the internal reporting tool and lead a team of 5 to the top reporting tool in the enterprise which enabled a savings of over $1M along with aiding the company in getting over 200,000 new members.

In my current role, I direct the daily activities of diverse project teams dedicated to supporting enterprise business needs through ongoing data analysis, financial modeling, data modeling, and testing. I use several analytic tools such as SAS, Cognos, and Tableau to implement regression and machine learning techniques to predict operational issues and opportunities. I also use data visualization techniques to relay information to a broad audience. I drive complex improvement projects from concept to completion; enforce staff adherence to timelines, budgets, and quality standards. Consult with stakeholders to define business requirements, establish goals, and manage expectations. Serve as an educational resource to all levels of personnel and manage teams of more than ten with various disciplines (i.e. IS/IT, project management, financial analysis).Experience highlights include...✪ Empowered internal and external customers by administering targeted training sessions in the use of analytical software applications; recognized expert in data extraction and data warehousing. ✪ Cut costs and reduced project timelines by 30% through the identification of process inefficiencies and development of actionable solutions such as hybrid and agile methodologies.✪ Instrumental to joint achievement of $1M+ in annual savings; served on a team charged with the creation of proprietary patient care view software and database reconstruction.✪ Key member of the FEP drug rebate project team that enabled member receipt of $500K+ in rebates and became the subject-matter expert.

Ensured the seamless rollout of complex patch and system software releases by developing comprehensive test plans, coding, analyzing data, and compiling documentation. Evaluated enterprise-wide impact of development projects and worked closely with programmers, project managers, and end users to coordinate implementation through User Acceptance Testing (UAT) and performed analysis along side our revenue management team. Experience highlights include...✪ Promoted to a management position in recognition of outstanding leadership abilities; appointed to serve as project lead on several large-scale projects prior to permanent promotion.✪ Reduced testing times by 50% and expenses by 25% through the introduction of innovative processes, automation tools, agile best practices, and process improvement.✪ Managed multiple timelines and projects articulately convey intricate professional presentations, user support, manual development, SAS, Cobol, SQL, DB2, CICS, Mainframe, and Cognos.

Desktop Support (remote access)✪ Provided installation, modifying, upgrading and minor repairs to personal computer hardware & software in a UNIX environment using bash scripting and ServiceNow IT Service Management✪ Shadowed and trained hands on with system support as well as remote access from my home computer using ITIL framework✪ Aided in technical writing for the new system integration as well as data querying and mining for the company's CRM✪ Job required self-motivation and calls without supervision

At Arvest, I encouraged four tellers to create exceptional client experiences through coaching and mentoring, as well as the optimization of daily workflows. On a day-to-day basis, I resolved escalated account issues and closely monitored financial transactions to ensure staff compliance with governing regulations. I also leveraged my technical expertise to make data-driven service recommendations and ensure the security of sensitive client information. Experience highlights include...✪ Ranked No. 2 in the district for sales for four consecutive quarters and consistently outperformed sales goals each month throughout tenure ✪ Co-developed enhanced implementation strategies in close collaboration with a diverse team of project management and technical support staff ✪ Improved team productivity by administering quarterly performance reviews and creating corrective plans, training sessions, and new coaching strategies ✪ Cross trained employees to become versatile in consumer deposit accounts as well as mortgages and person loans