Pharmacy Manager
CurrentAfter successfully managing the higher volume pharmacy in the villages, I was recruited to save a pharmacy struggling to meet its financial goals. This pharmacy is located in a rapidly growing part of central Florida and was not meeting its potential in sales or scripts. I changed the culture of the pharmacy by having my newly hired team focusing entirely on customer service.I captured the current Winn-Dixie shoppers by aggressively promoting the pharmacy in the store with bag stuffers and an immunization promoting table outside the pharmacy. I captured new patients by aggressively connecting flu shot promotions with new script promotions. Every new patient that came in for the flu shot was encourage to move prescriptions to our pharmacy. This promotion was increased by reaching out to local retirement communities to directly inform them of the opportunity. Currently the pharmacy has been consistently 30-50% over budget in sales, 20-30% over in scripts, 200-300% over in immunizations, and has gone from 6% of total store sales to 10-15% or total store sales.
