The Chesapeake is a special continue care retirement community serving the Tidewater area for the past 50 years. Nearly 750 individuals make this fine community a comfortable place to live and work. Current renovation programs and service enhancements are preparing The Chesapeake for the next wave of adults seeking southern hospitality and 5 star customer service and health care.

Sharing my 32 years of unique experiences in the field of senior living with leaders of communities and owners/executives of businesses serving the field.

Willow Valley Living is the management company for Willow Valley Communities.The Manor and Lakes (life care contract A) campuses are home to 2500 Residents coming from 39 different states and served by 1300 Team Members. The communities include a 80,000 square foot Cultural Center with fitness and aquatics centers, day spa, art gallery, and 500 seat theater, 30,000 square foot Clubhouse with six-lane bowling alley, golf simulator, vintage arcade, outdoor pool and spa, and Har-Tru tennis courts, award-winning designs and beautiful interiors....all support Willow Valley being a destination retirement location. In addition cutting edge community and home based services are offered.

The Garlands (est. 2002) is a premier CCRC featuring 26 villas, 262 independent living apartment homes, 30 assisted living, 20 memory neighborhood, 20 nursing care and 12 hotel suites. Multiple contract types including entrance fees to $1.4 million. HIGHLIGHTED ACCOMPLISHMENTS• Established multi-facet approach to Member communication supporting achievement of Holleran High Honors Resident Satisfaction Scores in top 10% of nationally surveyed CCRCs. Achieved CMS Five-star rating in all categories for skilled nursing.• Planned, licensed and led Garlands Homecare Solutions internal nursing, caregiver and companion services and platform for “CCRC without walls” in external community. Generates 15% profit margin supporting bottom line of the community.• Developed Leadership Forum and Team Member Training Excellence programs featuring approaches learned from Disney, Ritz Carlton and Franklin Covey. Promoted department managers and created succession line. Increased number of Team Members from 170 to 275.• Established new programs including: “EngAGE Today” television show; Garlands Gold Recognition Awards; Team Member appreciation events and “Winter wonderland” tradition.• New technologies including EMR, Meeting Room Management, Touchtown tablet app and digital signs.

Lexington Square of Elmhurst is a twenty + year old life care community of over 350 apartments which has served an upscale client base since opening. While Executive Director completed a complex corporate restructuring, and a significant renovation program of all public spaces and addition of assisted living neighborhood. Participated in selection and implementation of state of the art technologies impacting all aspects of the business and service to Residents. Short term assignment at Lake Port Square, Leesburg, FL.

Schaumburg, IllinoisFriendship Village is the 15th largest continuing care retirement community in the U.S. providing an array of services to 1000 Residents on a 60 acre campus. The current community includes 470 apartments, 28 garden homes, 99 assisted living apartments and 250 accommodation skilled nursing center. Bridgewater Place, a $75 million addition, features 170 residential apartment homes, a fitness/wellness center, spa, retail space, creative arts studio and restaurants. In addition, Friendship Center features a chapel, meeting rooms, community technology resource room and auditorium. Since my arrival, many new operational and hospitality systems have been put in place. New ideas and approaches have also been introduced to elevate the culture of this not-for-profit community, which has celebrated 30 years of caring and serving older adults in a Christian tradition of faith. Friendship Senior Options, the parent company, consists of four subsidiaries, including a Foundation, governed by quality professionals and clergy committed to its mission and vision. HIGHLIGHTED ACCOMPLISHMENTS* $3,500,000 in renovation including apartments,Residential pavilions, concierge desk, gift shop, Village Café and Market and Special Care Unit.* $42 million operating budget* Brought in-house four different operation and service departments previously under contract with for-profit companies.* Introduced point of sale system. * Created unique corporate culture based on the foundation of hospitality, customer service and program systems.* Forged relationship with major hospital system to establish on-site physician offices.* Developed multi-faceted Resident and Associate communication systems.* Accredited by CARF

Kahala Nui is a 193 million dollar, 393 unit, state of the art, life care CCRC in Honolulu sponsored by Kahala Senior Living Community Inc, a not for profit organization and managed by Greystone Communities. Kahala Nui is an incredible success story with over 80% pre-sales, 370 Residents occupying apartment homes within first eleven months of opening. Responsible for creating unique corporate culture, which embraces setting the standard for hospitality and service. Opportunity has enhanced 21 years of experience in Board relations, creating and enabling a unique corporate climate, investor accountability, system implementation, working with multi-cultural work force and program development. Excellent exposure to systems and marketing strategies of nationally respected company. HIGHLIGHTED ACCOMPLISHMENTS* Start-up to exceeding budgeted occupancy* Licensure of nursing and assisted living* $18 million operating budget* Implemented behavioral interview system to employ 250 associates* Created unique corporate culture embracing Spirit of Aloha and Ohana* Established relationships with active Board Members who have maintained the vision for the project since 1992* Worked with Greystone Communities Development, Marketing and Management Teams, Ziegler Securities and PCL/Nordic* Facilitator in development of Residents Assoc.Kahala Nui consists of 270 apartment homes with Resident deposits ranging from $300,000 to $900,000, 41 assisted living apartments, 22 memory support apartments and a 60 bed nursing center. The community is situated on 6.6 acres, consists of 650,000 square feet of building, 500 car parking garage all on a shared campus with a church, early child development center and school, grades 1-8. Kahala Senior Living Community, Inc is a Hawaii not for profit organization governed by an eleven member Board committed to unprecedented service and balancing a unique inclusion of Hawaiian culture.

Wesleyan Senior Living is the parent corporation of a progressive not-for-profit retirement organization with four subsidiary entities: two distinctive campuses offering services to 270 independent, 90 assisted living, and 173 healthcare residents; a third campus being developed as a CCRC for 750 residents; and a foundation. The organization is an industry leader with community services featuring a senior center, home care agency, adult day care center, child day care center and Meals on Wheels serving over 700 people annually. The vision of WSL is to be “The Best in the Midwest” as measured by the following benchmarks.HIGHLIGHTED ACCOMPLISHMENTS* $70 million in construction and renovation* $23 million operating budget* Reserves from $13 to $21 million* 4 capital campaigns raising $6.5 million* Achieved BBB+ rating* Eliminated an annual $1 million temporary staffing expense during winter of 2003* Reduced associate health care cost by $115,000 in 2002* Completed 2 bond offerings and created other entrepreneurial financing vehicles * Created a unique corporate culture & celebrated 100th anniversary* Created parent and subsidiary corporate structure with 5 Board of Directors* Village University program created to intellectually and socially grow Residents and Associates* Developed multi-faceted and comprehensive marketing system* $500,000 annual fund raising and multi-million capital campaigns* Reaccredited by CCAC and EAGLE in 1998 and 2003 (with commendations)

The Oakwood Health System is a 3,000 bed hospital system in southeast Michigan. In the late 1980’s it developed the strategy of creating “Centers of Excellence”. Oakwood Health Promotions became the operating entity of the Geriatric Center of Excellence through the Oakbrook Common Retirement Community, a full service and progressive CCRC, which opened the fall of 1990. HIGHLIGHTED ACCOMPLISHMENTS* Start-up to 95% occupancy* $55 million in construction and renovation* $15 million operating budget* Participated in 2 bond offerings and witnessed off shore captive insurance entity* Implemented targeted selection system for employment of 350 associates* Created unique corporate culture as a start- up* Maintained Oakwood union free for 3 years even though parent had 3,500 union members* Established relationships with high profile Board Members from Ford Motor Company, and National Bank of Detroit* Worked with Greystone Communities Development and Marketing Teams, A& G Architects and Bridget Bohacz Interior Design

Ohio Presbyterian Retirement Services (OPRS) is a nationally recognized provider of health care, community services and residences serving over 3,000 older adults through ten different campuses. Accredited CCRC’s, progressive community services and industry leading fundraising are hallmarks of this 80 year old organization. Mount Pleasant Village was the second oldest campus in the organization, but featured one of the most state-of-the-art campuses and was one of two cash contributors to the parent organization at the time.HIGHLIGHTED ACCOMPLISHMENTS* 95% occupancy * $7 million in construction and renovation* $8 million operating budget with consistent surplus of revenue over expense* Initial CCAC Accreditation* Chaired OPRS Quality Assurance* Maintained Mount Pleasant Village union free* Developed 12 suite Alzheimer Special Care unit in conjunction with Scripps Gerontology and Miami University Graduates* Developed Mount Pleasant Children’s Village, a comprehensive Child day care and pre- school program for 75 babies and children