David Lopera Arroyave
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David Lopera Arroyave Email & Phone Number

Gerente de experiencia al cliente at Cámara de Comercio de Cali
Location: Valle Del Cauca, Colombia, Colombia 9 work roles 6 schools
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Current company
Cámara de Comercio de Cali
Role
Gerente de experiencia al cliente
Location
Valle Del Cauca, Colombia, Colombia
Company size
716 employees

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David Lopera Arroyave is listed as Gerente de experiencia al cliente at Cámara de Comercio de Cali, a company with 716 employees, based in Valle Del Cauca, Colombia, Colombia. AeroLeads shows a matched LinkedIn profile for David Lopera Arroyave.

David Lopera Arroyave previously worked as Docente en especialización de Marketing at Universidad Autónoma De Occidente and Customer Experience Manager at Laboratorios La Santé. David Lopera Arroyave holds Master En Dirección Comercial Y Marketing, Marketing, Graduado Con Honores from Universidad Isabel I.

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Cámara de Comercio de Cali

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Profile bio

About David Lopera Arroyave

I am a certified expert in customer, collaborator and marketing experience models, with more than 9 years of experience in companies in the BPO, services, retail and financial sectors, leading marketing, customer experience and sales areas.I am an Administrative Engineer from the National University, Master with honorary certification in Commercial and Marketing Management, specialist in Marketing Management, certified as an international expert in Customer & Employee Experience Management. I have extensive experience in implementing business development models, improving the customer and collaborator experience, digital marketing, market intelligence, customer service operational models under omnichannel service strategies, marketing plans, loyalty programs. and retention, CRM, trade marketing, sales operational models, e-commerce, as well as Design thinking methodologies for innovation and project management.

Current workplace

David Lopera Arroyave's current company

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Cámara de Comercio de Cali
Cámara De Comercio De Cali
Gerente de experiencia al cliente
Valle del Cauca, Colombia
Website
ccc.org.co
Employees
716
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9 roles

David Lopera Arroyave work experience

A career timeline built from the work history available for this profile.

Docente En Especialización De Marketing

Current
Universidad Autónoma De Occidente

Cali, Valle Del Cauca, Colombia

Docente en la especialización de mercadeo, para la materia de Marketing de servicio.

Mar 2022 - Present

Customer Experience Manager

Current
Laboratorios La Santé

Colombia

Dirigir la estrategia de Customer Experience para Laboratorios La Santé, Pharmetique Labs y MMF

Jun 2021 - Present

Gerente De Experiencia Al Cliente

Current
Pharmetique Labs

Cali, Valle Del Cauca, Colombia

Jun 2021 - Present

Customer Experience Director

Eficacia S.A

Santiago De Cali

Implementing and directing the strategic model of integral management of the customer and employee experience of the organization ensuring retention, loyalty and generation of value for customers and collaborators, as well as a vision and culture focused on the client

Feb 2019 - May 2021

Chief Of Customer Experience

Almacenes Flamingo S A

Medellín, Antioquia, Colombia

Design and Lead the customer experience strategy for the retail and financial area of ​​the company

Mar 2015 - Feb 2019

Chief Of Marketing And Sales

Coopemsura Oficial

Medellín

- Dirigir el departamento de mercadeo, ventas y servicio de la cooperativa, desarrollando el plan de mercadeo, de comunicación, servicio y ventas para lograr el cumplimiento de los presupuestos de ventas de crédito, captación y clientes definidos por la compañía. - Administrar los canales de atención virtual, presencial y telefónico al servicio de los.

Sep 2014 - Mar 2015

Chief Of Marketing

Agaval S.A.

Medellín

Lead the organization's marketing, advertising and communications strategy, defining the strategic growth focuses in retail sales and financial services, as well as defining the brand positioning and customer loyalty strategy

Nov 2011 - Jul 2014

Marketing And Customer Service Specialist

Agaval S.A.

Medellín

Funciones: - Contribuir a la planeación, ejecución y seguimiento de las campañas comerciales- Contribuir al diseño y desarrollo de las revistas catalogos promocionales y de moda de la compañía, desde su planeación, hasta su distrbución. - Contribuir al desarrollo de proyectos de innovación y mejora para la compañía- Administración del data Mining.

Jan 2010 - Nov 2011
Team & coworkers

Colleagues at Cámara de Comercio de Cali

Other employees you can reach at ccc.org.co. View company contacts for 716 employees →

CA Carlos Alfonso Botero Borda Carlos Alfonso Botero Borda Colleague at Cámara De Comercio De CaliBogota, D.C., Capital District, Colombia, Colombia View → AM Ana Maria Ramirez Vargas Ana Maria Ramirez Vargas Colleague at Cámara De Comercio De CaliCali, Valle Del Cauca, Colombia, Colombia View → LF Leiner Fabian Perea Ocoro Leiner Fabian Perea Ocoro Colleague at Cámara De Comercio De CaliBogota, D.C., Capital District, Colombia, Colombia View → MR Manuela Rodríguez Artazcoz Manuela Rodríguez Artazcoz Colleague at Cámara De Comercio De CaliCali, Valle Del Cauca, Colombia, Colombia View → XR Xiomara Rivera Gutierrez Xiomara Rivera Gutierrez Colleague at Cámara De Comercio De CaliCali, Valle Del Cauca, Colombia, Colombia View → EM Esteban Medina Esteban Medina Colleague at Cámara De Comercio De CaliColombia, Colombia View → AJ Alexza Jhovana Correa Ararat Alexza Jhovana Correa Ararat Colleague at Cámara De Comercio De CaliCali, Valle Del Cauca, Colombia, Colombia View → AB Alfonso Bahamon Alfonso Bahamon Colleague at Cámara De Comercio De CaliJamaica, New York, United States, United States View → LG Lorena Gómez 🫶🏼 Lorena Gómez 🫶🏼 Colleague at Cámara De Comercio De CaliCali, Valle Del Cauca, Colombia, Colombia View → HE Hugo Espinosa Rojas Hugo Espinosa Rojas Colleague at Cámara De Comercio De CaliColombia, Colombia View →
6 education records

David Lopera Arroyave education

Especialista En Gerencia De Mercadeo, Marketing

Institución Universitaria Esumer

Gerencia de mercadeo

Certificación Cem Expert, Customer Experience Management, 10

Izo

La certificación CEM Expert de IZO acredita a profesionales que conocen domina y están preparados para aplicar en entornos prácticos los.

Diploma Universitario En Business English Program Certificate, Business English Program, 9

Universidad Isabel I
FAQ

Frequently asked questions about David Lopera Arroyave

Quick answers generated from the profile data available on this page.

What company does David Lopera Arroyave work for?

David Lopera Arroyave works for Cámara de Comercio de Cali.

What is David Lopera Arroyave's role at Cámara de Comercio de Cali?

David Lopera Arroyave is listed as Gerente de experiencia al cliente at Cámara de Comercio de Cali.

Where is David Lopera Arroyave based?

David Lopera Arroyave is based in Valle Del Cauca, Colombia, Colombia while working with Cámara de Comercio de Cali.

What companies has David Lopera Arroyave worked for?

David Lopera Arroyave has worked for Cámara De Comercio De Cali, Universidad Autónoma De Occidente, Laboratorios La Santé, Pharmetique Labs, and Eficacia S.A.

Who are David Lopera Arroyave's colleagues at Cámara de Comercio de Cali?

David Lopera Arroyave's colleagues at Cámara de Comercio de Cali include Carlos Alfonso Botero Borda, Ana Maria Ramirez Vargas, Leiner Fabian Perea Ocoro, Manuela Rodríguez Artazcoz, and Xiomara Rivera Gutierrez.

How can I contact David Lopera Arroyave?

You can use AeroLeads to view verified contact signals for David Lopera Arroyave at Cámara de Comercio de Cali, including work email, phone, and LinkedIn data when available.

What schools did David Lopera Arroyave attend?

David Lopera Arroyave holds Master En Dirección Comercial Y Marketing, Marketing, Graduado Con Honores from Universidad Isabel I.

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