David Lubertazzo Email & Phone Number

Hasbrouck Heights, New Jersey, United States

Bedford Hills, New York

West Caldwell Nj

New Jersesy

Training Automotive parts and service personnel and overall process management.Handled accounts North Plainfield Nissan and Nissan, Infinity and Volvo of Atlantic City

Springfield,New Jersey

• Increased gross profit by 25%, sales per repair order by 20% and shop productivity from below 100 to 130%. Other duties include hiring, training, scheduling and all retail and wholesale marketing.

Great Neck New York

• Increased gross profit 40% and net profit 70% in a department already earning an annual fixed gross profit of $8.7 million. Managed 30 technicians and 6 service advisors, and increased CSI by 10 points.

Plano, Tx

Served as Fixed Operations Director over multiple stores, in different cities. • Projects included unapplied time, audit preparation and service drive write-ups• Developed strategy ideas to increase service business by efficiently utilizing techs • Handled warranty standards and claims review to ensure compliance• Greeted customers after every order completion to ensure good CSI• Served as a liaison between technicians and customers for smoother transactions• Provided… Show more Served as Fixed Operations Director over multiple stores, in different cities. • Projects included unapplied time, audit preparation and service drive write-ups• Developed strategy ideas to increase service business by efficiently utilizing techs • Handled warranty standards and claims review to ensure compliance• Greeted customers after every order completion to ensure good CSI• Served as a liaison between technicians and customers for smoother transactions• Provided concierge support for all owner inquiries to ensure customer satisfaction Show less

Grapevine, Tx

• Improved CSI to manufacturer’s benchmarks • Increased Hours per Repair Order from less than 2.0 to over 3.0• Managed up to 35 employees• Developed strategies for merchandise, inventory management, financials and human resources, which resulted in more than 40% increase in sales• Named Most Improved in the Dallas/Ft Worth market.• Earned Toyota’s Presidents Award two years in a row

Managed all aspects of the Service and Parts Departments for this BMW New Car Dealer. Started with 4 advisors and 18 technicians. When I left, it grew to 100 technicians and 11 service advisors. We were number 1 in the southern region in net profit, and number 1 in CSI in Texas.

Serviced the Volvo Dealer Body in Texas and OK.

Bs, Marketing Management

Master Of Science (Ms), Marketing Management

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