I am an IT Leader with 20+ years of leading strategic programs in networks optimization, customer support, and corporate product releases. As a leadership’s business partner advising on a broad range of IT operations, I direct the team and serve as the key problem solver developing and implementing cost-effective systems aligned with the company’s business goals. I recently earned the SAFe 6.0 SSM certifications.Here are some examples of my professional competencies where I show excellent results: • Post-M&A integrations of workflows and products;• Relationships management, Vendor selection, and contract negotiation;• ITIL, Change Management, Scrum Team and Product Management;• Improving customer satisfaction rates;• Migration (including cloud), unification, and optimization of infrastructure and workflows; • Compliance with Sarbanes-Oxley and HITRUST regulations. As a team leader working with diverse stakeholders in cross-functional settings, I have also built and developed cohesive teams that focus on technology upgrades and superb user support. I am open to new professional opportunities and welcome new connections, please feel free to add me to your network!