AeroLeads people directory · profile
David Wilson Email & Phone Number
Head of Digital Workplace Services
at
Silicon Valley Bank
1 work email found
@svb.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Digital Workplace Services
Location
Scottsdale, Arizona, United States
Who is David Wilson? Overview
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Quick answer
David Wilson is listed as Head of Digital Workplace Services at Silicon Valley Bank, based in Scottsdale, Arizona, United States. AeroLeads shows a work email signal at svb.com and a matched LinkedIn profile for David Wilson.
David Wilson previously worked as Senior Vice President | Sr. Director, Digital Workplace Technology at First Citizens Bank and Director, IT Service Management & Service Desk at American Express Global Business Travel. David Wilson holds Ba, Information Systems from Depaul University.
Company email context
Email format at Silicon Valley Bank
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{first_initial}{last}@svb.com
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Profile bio
About David Wilson
As an experienced technology leader and service advocate, I bring a rich history of delivery through diverse technological roles. My leadership style, grounded in empathy, promotes transparency and accountability throughout the team. I drive action by telling data-driven stories that reveal growth opportunities, highlight risk reduction, and drive continuous improvement. Through these tenets, I create a sphere of service excellence that builds common trust, forges relationships, and delights customers for the long-term.IT AREAS OF EXPERTISEDigital Workplace • End User Computing • EUC Operations • EUC Engineering • Digital Employee Experience • Agile Delivery • Digital Adoption • IT Risk Management • Metrics • Strategy • Project Management • Budget Management • Service Lifecycle • IT Service Management • Continual Improvement• IT Governance • Service Catalog • IT Cost Reduction
Listed skills include Itil, It Service Management, Process Improvement, Change Management, and 46 others.
Current workplace
David Wilson's current company
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15 roles · 41 years
David Wilson work experience
A career timeline built from the work history available for this profile.
Senior Vice President | Sr. Director, Digital Workplace Technology
Current
Mar 2023 - Present
Head Of Digital Workplace Services
Modernizing and securing the digital workplace portfolio to increase employee productivity and engagement while reducing support friction.Leading the Service Desk, Site Support, Mobile & Desktop Engineering, Unified Communication & Collaboration, and Digital Adoption teams globally.
May 2017 - Mar 2023
Director, It Service Management & Service Desk
Separated and transformed IT service and support to complete the business spin-off of GBT from American Express. Partnered with managed service provider on developing and building an improved IT Service Desk that better suited supporting the GBT travel and entertainment business. Also created and implemented key ITIL service management processes including.
2016 - 2017
~1 yr
Director, Service Desk And Support Center Services
Developed IT strategies and programs that enriched service and support processes for the 40,000 technology users in Advocate Health. Led the Service Desk and Corporate Office field service teams, successfully improving the quality and efficiency of the organizations while simultaneously increasing the breadth and depth of customer services.
2013 - 2016
~3 yrs
It Transformation Change Agent
Conceptualized the state of Future IT for new company vision post spin-off. As a senior member of the Infrastructure core team, empowered to drive down cost 50% associated with the Infrastructure service portfolio and challenge our technology partners to decrease service volumes and commitments without penalty to Sara Lee in order to best support the.
2010 - 2012
~2 yrs
Director, Global End User Services
Globally aligned North America and International end user service management and strategy.As the Director of Global End User Services reporting to the CTO, globally transformed IT services to drive partner efficiency and lower costs.
2009 - 2010
~1 yr
Director, End User Services
Created a top notch service and support team that challenged the demand for outsourcing.As the Director of End User Services, cultivated a superior service mindset that continuously drove higher customer satisfaction while containing cost; later ensuring that the same philosophy made it into newly outsourced global operations. Led a regionally dispersed.
2006 - 2009
~3 yrs
Sr. Manager, Technical Services
Bridged understanding of new shared services organization to Foods line of business.As a Senior Relationship Manager in Technology Services, excelled as a change agent by marketing shared service philosophies and their newly required business processes.
2005 - 2006
~1 yr
Applications Manager
Invented creative solutions to eliminate nagging application portfolio gaps.As an Application Development Manager, produced custom developed applications that solved unique business problems.
2003 - 2005
~2 yrs
Infrastructure Manager
Led infrastructure strategy for $2.5 billion line of business consolidation.As the Infrastructure Manager for an 18-month ERP implementation project, led the infrastructure team that delivered a comprehensive set of technical solutions to aid in the consolidation of the Foods line of business.
2001 - 2003
~2 yrs
Senior Manager, Information Systems
Best Kosher Foods, A Division Of Sara Lee Corporation
Energized information system capabilities under budgetary constraints.As the Senior Manager of the Information Systems department of a $100MM Sara Lee division, pushed to mature internal processes by introducing a higher adoption of technology.
1996 - 2001
~5 yrs
Support Manager
Advanced end user technology and support.As the Support Supervisor for the Sara Lee Corporate HQ, transformed support processes while driving standardization.
1994 - 1996
~2 yrs
Team Lead - Hardware/Network Support
Provided team leadership for hardware and networking support for Applied Systems customer base.
1991 - 1994
~3 yrs
1985 - 1991
~6 yrs
2 education records
David Wilson education
Ba, Information Systems
Depaul University
As, Computer Information Systems
Purdue University Northwest
FAQ
Frequently asked questions about David Wilson
Quick answers generated from the profile data available on this page.
What company does David Wilson work for?
David Wilson works for Silicon Valley Bank.
What is David Wilson's role at Silicon Valley Bank?
David Wilson is listed as Head of Digital Workplace Services at Silicon Valley Bank.
What is David Wilson's email address?
AeroLeads has found 1 work email signal at @svb.com for David Wilson at Silicon Valley Bank.
Where is David Wilson based?
David Wilson is based in Scottsdale, Arizona, United States while working with Silicon Valley Bank.
What companies has David Wilson worked for?
David Wilson has worked for Silicon Valley Bank, First Citizens Bank, American Express Global Business Travel, Advocate Health Care, and Sara Lee Corporation.
How can I contact David Wilson?
You can use AeroLeads to view verified contact signals for David Wilson at Silicon Valley Bank, including work email, phone, and LinkedIn data when available.
What schools did David Wilson attend?
David Wilson holds Ba, Information Systems from Depaul University.
What skills is David Wilson known for?
David Wilson is listed with skills including Itil, It Service Management, Process Improvement, Change Management, Information Technology, Outsourcing, Management, and Project Management.
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