Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna
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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna Email & Phone Number

Regional Director of Operations (RDO) at Highlight Healthcare
Location: Greater Chicago Area, United States 20 work roles 9 schools
2 phones found area 609 LinkedIn matched
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Role
Regional Director of Operations (RDO)
Location
Greater Chicago Area, United States

Who is Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna? Overview

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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna is listed as Regional Director of Operations (RDO) at Highlight Healthcare, based in Greater Chicago Area, United States. AeroLeads shows phone signal with area code 609 and a matched LinkedIn profile for Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna.

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna previously worked as Regional Director of Operations at Highlight Healthcare and Nursing Home Administrator at Highlight Healthcare. Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna holds Doctor Of Philosophy (Ph.D.), In Business Administration In Healthcare Administration from Northcentral University.

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About Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna

Guided by high ethical principles in decision making, relationship with staff, resident, and the community in ensuring Patient-Centered Care. Ability to build a strong relationship with the Board and act as the public face of the organization. Turn-around expert, make strategic decisions, self-motivated, results-oriented leader with a track record of achieving the triple bottom line. Utilized clinical informatics, data analysis, and a team approach for decision making to drive organizational improvements and implement best practices. High energy and excellent interpersonal and customer relationship skills to address resident's grievances in a timely fashion. A versatile leader with cross-cultural competencies to resolve complex issues and motivate staff to top performance. Excellent networking skills to build relationships with stakeholders. Knowledge of and a special sensitivity to the needs of the aging and affecting a positive change in the life of others Technology savvy—Point Click Care; DSSI; Epic; TELS; Microsoft Dynamics; ADP, Kronos; Vision; Microsoft Office; SPSS! Specific Competencies:• Strategic Planning and Strategic Management•

Listed skills include Team Building, Adobe Contribute, Heat Exchangers, Big Picture, and 171 others.

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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna's current company

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Regional Director of Operations (RDO)
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20 roles · 23 years

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna work experience

A career timeline built from the work history available for this profile.

Regional Director Of Operations

Current

Greater Chicago Area

Oct 2024 - Present

Administrator

Belleville, Illinois, United States

Helia Healthcare operates several skilled nursing facilities and four premier rehabilitation centers in Illinois and Missouri. We offer compassionate care, an unwavering commitment to customer service, and a superior level of clinical capability.The entire Helia Healthcare team is united around a single goal — bringing you home. And whether we use our resources and expertise to enable a safe return to your home in the community or we provide a warm, comfortable, lifelong home with us… Show more Helia Healthcare operates several skilled nursing facilities and four premier rehabilitation centers in Illinois and Missouri. We offer compassionate care, an unwavering commitment to customer service, and a superior level of clinical capability.The entire Helia Healthcare team is united around a single goal — bringing you home. And whether we use our resources and expertise to enable a safe return to your home in the community or we provide a warm, comfortable, lifelong home with us, our skilled nursing facilities and deeply committed colleagues are here to help.Give us a call (618.509.5606) to join our team of committed and dedicated staff or for a home away from home experience for your loved one. Visit us at http://www.heliahealthcare.com/four-fountains/ Show less

Apr 2022 - Feb 2024

Chief Operating Officer (Coo)

Integrity Healthcare Of Carbondale

Carbondale, Illinois, United States

Specific Accomplishments• Lead the collaboration between the facility and area hospital• Held seminars for providers—reducing antipsychotic medication in dementia care• Increased census by 60% (mainly through COVID-19 admissions) and step-down unit• Reduced the use of antipsychotic medication from 25% to 0%• Reduced readmission from 25% to 18%• Increased POC compliance from <70% to 100%, and CMI from .97 to 1.37 in three months• 1-Star to 2-Stars in 10 months… Show more Specific Accomplishments• Lead the collaboration between the facility and area hospital• Held seminars for providers—reducing antipsychotic medication in dementia care• Increased census by 60% (mainly through COVID-19 admissions) and step-down unit• Reduced the use of antipsychotic medication from 25% to 0%• Reduced readmission from 25% to 18%• Increased POC compliance from <70% to 100%, and CMI from .97 to 1.37 in three months• 1-Star to 2-Stars in 10 months. • Rapid triage of residents to COVI-19 and step-down units• Deficiency free complaint and COVID-19/Infection Control Survey—the first time in several years!• Reduced substantiated complaints from 25/year to zero Show less

Sep 2020 - Feb 2022

Ph.D.

Phoenix, Arizona Area

Research Dissertation: Examining the Relationship between Antipsychotic Medications and Organizational Structure and Processes in Pennsylvania Nursing Homes: A Quantitative-Correlational Study

Jan 2017 - Sep 2020

Advisor/Member Of The Board

Ghana Life Line Foundation

Headquarters: North Providence, Rhode Island

Mar 2016 - Sep 2020

Administrator

Illinois, United States

AdministratorOversaw all the activities of the 139-bed facility• Developed and established protocol for COVID-19 quarantine wing• Led the facility through a deficiency-free COVID-19 Survey• Led the facility through a deficiency-free complaint survey• Increase POC compliance from 70% to 99% in three months• Increased EBITDA by 13% (-8.3% to 4.7%); established a protocol to reduce antipsychotic medication • Modified unsustainable bonus program to a more… Show more AdministratorOversaw all the activities of the 139-bed facility• Developed and established protocol for COVID-19 quarantine wing• Led the facility through a deficiency-free COVID-19 Survey• Led the facility through a deficiency-free complaint survey• Increase POC compliance from 70% to 99% in three months• Increased EBITDA by 13% (-8.3% to 4.7%); established a protocol to reduce antipsychotic medication • Modified unsustainable bonus program to a more viable value-added program Show less

May 2020 - Jul 2020

Administrator

Frey Village Middletown Pennsylvania

Continuing Care Retirement Community: ($18 million budget)—136 skill beds, 25 dementia unit; 35 personal care and 51 independent living community Notable Accomplishments:• Led the development of facility 2017/18 FY budget and emergency preparedness plan to meet current CMS facility emergency preparedness requirements• Resident advocate; defined quality and value from the standpoint of residents and timely responded to resident grievances that increased resident… Show more Continuing Care Retirement Community: ($18 million budget)—136 skill beds, 25 dementia unit; 35 personal care and 51 independent living community Notable Accomplishments:• Led the development of facility 2017/18 FY budget and emergency preparedness plan to meet current CMS facility emergency preparedness requirements• Resident advocate; defined quality and value from the standpoint of residents and timely responded to resident grievances that increased resident satisfaction score• Developed and implemented a system that ensured residents a billed appropriately and saved > $5,000/month• Implemented a system that ensured the adequate supply of linen, reduced linen throw outs that save >$1000/month • Developed an inventory control system that reduced waste in supplies and excess inventory• Performed outcome-based rounds on residents and reorganize grievance reporting and follow up processes that increase response time• Developed a value-based process that reduced equipment rental by $6,000.00/month• Developed the survey preparatory document to meet the new State Survey methodology• Championed antipsychotic medication reduction and provided a new perspective for evaluating the use of antipsychotic medication and ended bed and chair alarm Show less

Jul 2017 - Nov 2017

Administrator

Johnstown, Pennsylvania Area

Continuing Care Retirement Community ($10 million budget)--41 Skilled Beds, 35 Personal Care; 20 Independent Living Notable Accomplishments:• Increased and maintained census from 75% to >92% through strategic alliances• Reduced projected annual budgeted loss of $630,000.00 to $35,000.00 • Increased EBITDA from 2.01% to 11.21% of Net Revenue• Developed SWOT analysis that predicted the current turbulence in the healthcare industry and with appropriate measures to… Show more Continuing Care Retirement Community ($10 million budget)--41 Skilled Beds, 35 Personal Care; 20 Independent Living Notable Accomplishments:• Increased and maintained census from 75% to >92% through strategic alliances• Reduced projected annual budgeted loss of $630,000.00 to $35,000.00 • Increased EBITDA from 2.01% to 11.21% of Net Revenue• Developed SWOT analysis that predicted the current turbulence in the healthcare industry and with appropriate measures to reduced impact• Reduced complaint surveys to zero through visibility, resident, staff, and family engagement• Reduced antipsychotic medication from 25% to 0% in 7 months with recognition from the state of PA• Increased quality measures from 1-star rating to 5-star rating in 6 months • Evaluated and eliminated all non-value adding systems that reduced operating cost by $35,000/month with excellent quality of care and State Surveys• Achieved A/R collection rate of over 100% of budgeted collection rate and reduced write-offs• Acted as the public face of the facility; improved facility appearance and social media presence • Used corporate social responsibility initiatives to enhance the public image of the organization Show less

Aug 2016 - Jun 2017

Special Project Volunteer

Elim Park Baptist Home--A Continuing Care Retirement Community

Cheshier, Connecticut

• Administrator in Training & Special Project Volunteer. Continuing Care Retirement Community (250 Residential Apartment; 60 Post-Acute, 40 Assisted Living, 100 Long-Term Care beds; $28 million budget).Detail Duties: Work closely with the CEO to manage a $28 million budget. Assisted CFO and comptroller reviewed department budgets, financial and cost reports, and resolved coding errors and discrepancies in the billing process. Reviewed A/R aging and initiated systems that increase the… Show more • Administrator in Training & Special Project Volunteer. Continuing Care Retirement Community (250 Residential Apartment; 60 Post-Acute, 40 Assisted Living, 100 Long-Term Care beds; $28 million budget).Detail Duties: Work closely with the CEO to manage a $28 million budget. Assisted CFO and comptroller reviewed department budgets, financial and cost reports, and resolved coding errors and discrepancies in the billing process. Reviewed A/R aging and initiated systems that increase the collection rate and reduce write-offs by 25%; 90-days account receivable aging was at $750,000. Attended donor management and grant writing training and seminars. Implemented marketing strategies that increased the occupancy rate from 83% to 92% in the apartment. Conducted a comprehensive operational assessment report. The report formed the framework for the 5-year strategic plan. Led a value-adding process that reduced operational cost by $700,000.00 in the current budget and reduced the next budget by $2 million. The CEO and I reviewed and negotiated a new contract with Sodexo (Sodexo oversaw dining, laundry, and maintenance services). Negotiated a new contract with Brickman for landscaping and ground maintenance Assisted in writing Board reports and planning, organizing, and coordinating Board strategic planning retreats and quarterly Board meetings. Conducted a comprehensive organizational analysis that served as the blueprint for the organization's 5-year strategic plan. I assisted in overseeing a $10 million dining room renovation project. Show less

Jul 2014 - Jul 2016

Administrator

Dawn-Ra Corp. D/B/A Orange Rehabilitation And Health Care Center

Provided leadership, managed resources to ensure the effective and efficient operations• Census: developed admission/discharge process that responded faster to referrals and increased conversion rate and average census from 84% to 96%;• Increased resident/patient satisfaction through direct care staff empowerment, engagement, and follow-up meetings with residents/ families to address their concerns promptly• Improved quality measures through monthly Quality Assurance and Performance… Show more Provided leadership, managed resources to ensure the effective and efficient operations• Census: developed admission/discharge process that responded faster to referrals and increased conversion rate and average census from 84% to 96%;• Increased resident/patient satisfaction through direct care staff empowerment, engagement, and follow-up meetings with residents/ families to address their concerns promptly• Improved quality measures through monthly Quality Assurance and Performance Improvement process and monitoring of CASPER report and daily rounding on the floor and with all managers.• Redesigned organizational structure and a hiring strategy to ensure quality personnel are hired and retain• Public relation/publicity—acted as the public face of the facility—developed relationship discharge planners and case managers, chamber of commerce, state representatives, police, fire, and ombudsman.• Negotiated Union Contract; ensured CNAs, licensed staff, and consultants were credentialed• Developed and implemented manager on duty program to ensure leadership presence and accountability on weekends/holidays; developed and enforced a dress code, cell phone, and meal break policies.• Reduced operational cost through weekly budget review, aggressive monitoring of time clock to reduce overtime, cut down on office supplies, and held managers accountable for quality and cost overruns. Show less

Dec 2015 - Apr 2016

Administator In Training (Ait) 640 Hours

Elim Park Baptist Home

Cheshire, Connecticut

• Worked closely with and assisted CEO and executive leadership team to manage $30 million annual budget; ensured efficient operations at acceptable level of quality and in line with directives of the Board and meet regulatory requirements• Participated in professional development activities and training sessions—donor management webinars, training in grant writing and review processes; sales and marketing strategies in CCRCs; assisted with strategies that increased occupancy rate in the… Show more • Worked closely with and assisted CEO and executive leadership team to manage $30 million annual budget; ensured efficient operations at acceptable level of quality and in line with directives of the Board and meet regulatory requirements• Participated in professional development activities and training sessions—donor management webinars, training in grant writing and review processes; sales and marketing strategies in CCRCs; assisted with strategies that increased occupancy rate in the apartments from 88% to 92.1% • Assisted the executive leadership team developed and directed strategic planning and operating budgets to effectively forecast fiscal requirements; reviewed annual and capital budgets to effectively use fiscal resources and realized $700,000.00 savings in current budget savings and $2 million savings in next budget• Advocated for residents and staff of the facility; culture change; identified areas of potential legal liabilities and administrative interventions to minimize exposure; developed checklist that prepared facility for state survey. • Participated in “standups,” care planning, executive leadership team, and budget review meetings; assisted with Board reports and attended Board strategic planning retreats and quarterly Board meetings Show less

Apr 2014 - Jul 2014

Nursing Home Administrator In Training/Assistant Administrator

New Haven, Connecticut

150 bed, post-acute/Long-term/Behavioral CareFunctioned and acted as the assistant administrator• Successfully led interdisciplinary team that developed and implemented admission/discharge process improvement that increased census from 82% to 92%. • Participated in interviewing and selecting applicants for managerial positions • Gained working knowledge of Medicare and Medicaid rules and regulations; MDS and RUGs • Facilitated management-union dispute resolution and resolved… Show more 150 bed, post-acute/Long-term/Behavioral CareFunctioned and acted as the assistant administrator• Successfully led interdisciplinary team that developed and implemented admission/discharge process improvement that increased census from 82% to 92%. • Participated in interviewing and selecting applicants for managerial positions • Gained working knowledge of Medicare and Medicaid rules and regulations; MDS and RUGs • Facilitated management-union dispute resolution and resolved employee-management disputes• Monitored dietary operations and initiated strategies that improved inventory and reduced food cost • Attended OSHA sponsored ergonomics training-the-trainer workshop; evaluated jobs for ergonomic risk factors and trained facility staffs to reduce ergonomic injuries Show less

Feb 2014 - Apr 2014

Administrator In Training (Ait) 500 Hours

Beechwood Post-Acute, Transitional And Long Term Care

New London/Norwich, Connecticut Area

• Managed a variety of projects, duties and responsibilities through rotation of all SNF departments for gained experience of all services• Developed and implemented a system that improved therapy participation and outcomes from 45% to 77% in three months • Developed and implemented a system that reduced the incidence of resident’s missing clothing• Gained working knowledge of state and federal regulations; reviewed state survey reports

Apr 2013 - Jul 2013

Christian Science Nurse

Tenacre

Princeton, Nj

• Provided all aspects of non-medical nursing care for patients including the mentally challenged.• Developed and implemented patient care plans and schedules; coordinated patient care with care givers.• Developed, oversaw, and held fire safety education for employees; trained staff and coordinated fire alarm evacuation drills; responded to emergencies, assess situations and alerted appropriate agencies• Implemented fire safety orientation and training programs for new hires.

Sep 2003 - Dec 2011

Research Assistant

Ewing

The Intersection of Three Healthcare Paradigms: The Supernatural/Religious; The Holistic; and The Scientific/Biomedical models of Healthcare; Resources includes: Marquand, R. (1995, December 6). Healing role of spirituality gains ground. Christian Science Monitor

Aug 2010 - Dec 2010

Volunteer Chaplain

Institutional Comminttee Of New Jersey

Mercer County, New Jersey Correctional Facilities

Read the Weekly Bible Lesson with inmates;

2004 - 2006 ~2 yrs

Mechanical Technician/Acting Assistant Manager

Volta Aluminum Company (Kaiser Aluminum)

Ghana

• Increased equipment uptime through planning and executing preventive and scheduled maintenance.• Assisted the maintenance department achieved 0% injury rate by developing and implementing employee safety awareness programs; identification and elimination workplace hazards; investigated safety incidents; instituted temporary and permanent corrective/control measures.• Reduced project costs by 35% through successfully leading and managing cross-functional teams to complete the retrofit… Show more • Increased equipment uptime through planning and executing preventive and scheduled maintenance.• Assisted the maintenance department achieved 0% injury rate by developing and implementing employee safety awareness programs; identification and elimination workplace hazards; investigated safety incidents; instituted temporary and permanent corrective/control measures.• Reduced project costs by 35% through successfully leading and managing cross-functional teams to complete the retrofit and rehabilitation of conveyor systems, heat exchangers, hydraulic systems, and overhead cranes. Supervised Special Project teams that rehabilitated smelter equipment. Show less

Nov 1980 - Mar 2003
9 education records

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna education

Doctor Of Philosophy (Ph.D.), In Business Administration In Healthcare Administration

The Doctor of Philosophy of Business Administration (Ph.D.) program emphasizes leadership with an understanding based on scientific.

Certification, Lean Six Sigma Green Belt And Black Belt (Lssgb, Lssbb); Personal Care Home Administration

Post Graduate --Long-Term Health Care Management (Lthc), Health/Health Care Administration/Management

Post Graduate Certificate in Long Term Care Management in conjunction with federally required internship as part of Nursing Home.

Bachelor'S Degree, (Honors), Business Administration, Management Major; Minor: Industrial & Organizational Psych

Dean List--All semesters

Associate Of Science (A.S.) (Hons.), Business Administration And Management, General

Activities and Societies: Volunteer Tutor --Calculus, Trigonometry, Algebra, Statistics; *New Jersey Collegiate Business Administration.

Personnel Management & Industrial Relations; Communication In Business & Management, Management

Cambridge Tutorial College, Uk

Mechanical Engineering Technician; City And Guilds Of London Institute, Mechanical Engineering

University Of Mines And Technology (School Of Mines), Tarkwa, Ghana

Machinist;, Metal Machining And General Engineering; City And Guilds Of London Institute, Distinction

Kpando Technical Institute, Ghana
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What company does Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna work for?

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna works for Highlight Healthcare.

What is Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna's role at Highlight Healthcare?

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna is listed as Regional Director of Operations (RDO) at Highlight Healthcare.

What is Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna's phone number?

AeroLeads has found 2 phone signal(s) with area code 609 for Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna at Highlight Healthcare.

Where is Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna based?

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna is based in Greater Chicago Area, United States while working with Highlight Healthcare.

What companies has Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna worked for?

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna has worked for Highlight Healthcare, 5-Stars Management Solutions Llp, Helia Holistic Health, Integrity Healthcare Of Carbondale, and Northcentral University.

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You can use AeroLeads to view verified contact signals for Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna at Highlight Healthcare, including work email, phone, and LinkedIn data when available.

What schools did Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna attend?

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna holds Doctor Of Philosophy (Ph.D.), In Business Administration In Healthcare Administration from Northcentral University.

What skills is Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna known for?

Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna is listed with skills including Team Building, Adobe Contribute, Heat Exchangers, Big Picture, Community, Acting, Personal Care, and Cross Cultural Management.

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