Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna Email and Phone Number
Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna personal email
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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna phone numbers
Guided by high ethical principles in decision making, relationship with staff, resident, and the community in ensuring Patient-Centered Care. Ability to build a strong relationship with the Board and act as the public face of the organization. Turn-around expert, make strategic decisions, self-motivated, results-oriented leader with a track record of achieving the triple bottom line. Utilized clinical informatics, data analysis, and a team approach for decision making to drive organizational improvements and implement best practices. High energy and excellent interpersonal and customer relationship skills to address resident's grievances in a timely fashion. A versatile leader with cross-cultural competencies to resolve complex issues and motivate staff to top performance. Excellent networking skills to build relationships with stakeholders. Knowledge of and a special sensitivity to the needs of the aging and affecting a positive change in the life of others Technology savvy—Point Click Care; DSSI; Epic; TELS; Microsoft Dynamics; ADP, Kronos; Vision; Microsoft Office; SPSS! Specific Competencies:• Strategic Planning and Strategic Management•
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Regional Director Of OperationsHighlight Healthcare Oct 2024 - PresentGreater Chicago Area -
Nursing Home AdministratorHighlight Healthcare Sep 2024 - Oct 2024 -
President/Ceo5-Stars Management Solutions Llp Sep 2020 - Present -
AdministratorHelia Holistic Health Apr 2022 - Feb 2024Belleville, Illinois, United StatesHelia Healthcare operates several skilled nursing facilities and four premier rehabilitation centers in Illinois and Missouri. We offer compassionate care, an unwavering commitment to customer service, and a superior level of clinical capability.The entire Helia Healthcare team is united around a single goal — bringing you home. And whether we use our resources and expertise to enable a safe return to your home in the community or we provide a warm, comfortable, lifelong home with us… Show more Helia Healthcare operates several skilled nursing facilities and four premier rehabilitation centers in Illinois and Missouri. We offer compassionate care, an unwavering commitment to customer service, and a superior level of clinical capability.The entire Helia Healthcare team is united around a single goal — bringing you home. And whether we use our resources and expertise to enable a safe return to your home in the community or we provide a warm, comfortable, lifelong home with us, our skilled nursing facilities and deeply committed colleagues are here to help.Give us a call (618.509.5606) to join our team of committed and dedicated staff or for a home away from home experience for your loved one. Visit us at http://www.heliahealthcare.com/four-fountains/ Show less -
Chief Operating Officer (Coo)Integrity Healthcare Of Carbondale Sep 2020 - Feb 2022Carbondale, Illinois, United StatesSpecific Accomplishments• Lead the collaboration between the facility and area hospital• Held seminars for providers—reducing antipsychotic medication in dementia care• Increased census by 60% (mainly through COVID-19 admissions) and step-down unit• Reduced the use of antipsychotic medication from 25% to 0%• Reduced readmission from 25% to 18%• Increased POC compliance from <70% to 100%, and CMI from .97 to 1.37 in three months• 1-Star to 2-Stars in 10 months… Show more Specific Accomplishments• Lead the collaboration between the facility and area hospital• Held seminars for providers—reducing antipsychotic medication in dementia care• Increased census by 60% (mainly through COVID-19 admissions) and step-down unit• Reduced the use of antipsychotic medication from 25% to 0%• Reduced readmission from 25% to 18%• Increased POC compliance from <70% to 100%, and CMI from .97 to 1.37 in three months• 1-Star to 2-Stars in 10 months. • Rapid triage of residents to COVI-19 and step-down units• Deficiency free complaint and COVID-19/Infection Control Survey—the first time in several years!• Reduced substantiated complaints from 25/year to zero Show less
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Ph.D.Northcentral University Jan 2017 - Sep 2020Phoenix, Arizona AreaResearch Dissertation: Examining the Relationship between Antipsychotic Medications and Organizational Structure and Processes in Pennsylvania Nursing Homes: A Quantitative-Correlational Study -
Advisor/Member Of The BoardGhana Life Line Foundation Mar 2016 - Sep 2020Headquarters: North Providence, Rhode Island
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AdministratorSavaseniorcare Administrative Services Llc May 2020 - Jul 2020Illinois, United StatesAdministratorOversaw all the activities of the 139-bed facility• Developed and established protocol for COVID-19 quarantine wing• Led the facility through a deficiency-free COVID-19 Survey• Led the facility through a deficiency-free complaint survey• Increase POC compliance from 70% to 99% in three months• Increased EBITDA by 13% (-8.3% to 4.7%); established a protocol to reduce antipsychotic medication • Modified unsustainable bonus program to a more… Show more AdministratorOversaw all the activities of the 139-bed facility• Developed and established protocol for COVID-19 quarantine wing• Led the facility through a deficiency-free COVID-19 Survey• Led the facility through a deficiency-free complaint survey• Increase POC compliance from 70% to 99% in three months• Increased EBITDA by 13% (-8.3% to 4.7%); established a protocol to reduce antipsychotic medication • Modified unsustainable bonus program to a more viable value-added program Show less -
AdministratorDiakon Lutheran Social Ministries Jul 2017 - Nov 2017Frey Village Middletown PennsylvaniaContinuing Care Retirement Community: ($18 million budget)—136 skill beds, 25 dementia unit; 35 personal care and 51 independent living community Notable Accomplishments:• Led the development of facility 2017/18 FY budget and emergency preparedness plan to meet current CMS facility emergency preparedness requirements• Resident advocate; defined quality and value from the standpoint of residents and timely responded to resident grievances that increased resident… Show more Continuing Care Retirement Community: ($18 million budget)—136 skill beds, 25 dementia unit; 35 personal care and 51 independent living community Notable Accomplishments:• Led the development of facility 2017/18 FY budget and emergency preparedness plan to meet current CMS facility emergency preparedness requirements• Resident advocate; defined quality and value from the standpoint of residents and timely responded to resident grievances that increased resident satisfaction score• Developed and implemented a system that ensured residents a billed appropriately and saved > $5,000/month• Implemented a system that ensured the adequate supply of linen, reduced linen throw outs that save >$1000/month • Developed an inventory control system that reduced waste in supplies and excess inventory• Performed outcome-based rounds on residents and reorganize grievance reporting and follow up processes that increase response time• Developed a value-based process that reduced equipment rental by $6,000.00/month• Developed the survey preparatory document to meet the new State Survey methodology• Championed antipsychotic medication reduction and provided a new perspective for evaluating the use of antipsychotic medication and ended bed and chair alarm Show less -
AdministratorQuality Life Services Aug 2016 - Jun 2017Johnstown, Pennsylvania AreaContinuing Care Retirement Community ($10 million budget)--41 Skilled Beds, 35 Personal Care; 20 Independent Living Notable Accomplishments:• Increased and maintained census from 75% to >92% through strategic alliances• Reduced projected annual budgeted loss of $630,000.00 to $35,000.00 • Increased EBITDA from 2.01% to 11.21% of Net Revenue• Developed SWOT analysis that predicted the current turbulence in the healthcare industry and with appropriate measures to… Show more Continuing Care Retirement Community ($10 million budget)--41 Skilled Beds, 35 Personal Care; 20 Independent Living Notable Accomplishments:• Increased and maintained census from 75% to >92% through strategic alliances• Reduced projected annual budgeted loss of $630,000.00 to $35,000.00 • Increased EBITDA from 2.01% to 11.21% of Net Revenue• Developed SWOT analysis that predicted the current turbulence in the healthcare industry and with appropriate measures to reduced impact• Reduced complaint surveys to zero through visibility, resident, staff, and family engagement• Reduced antipsychotic medication from 25% to 0% in 7 months with recognition from the state of PA• Increased quality measures from 1-star rating to 5-star rating in 6 months • Evaluated and eliminated all non-value adding systems that reduced operating cost by $35,000/month with excellent quality of care and State Surveys• Achieved A/R collection rate of over 100% of budgeted collection rate and reduced write-offs• Acted as the public face of the facility; improved facility appearance and social media presence • Used corporate social responsibility initiatives to enhance the public image of the organization Show less -
Special Project VolunteerElim Park Baptist Home--A Continuing Care Retirement Community Jul 2014 - Jul 2016Cheshier, Connecticut• Administrator in Training & Special Project Volunteer. Continuing Care Retirement Community (250 Residential Apartment; 60 Post-Acute, 40 Assisted Living, 100 Long-Term Care beds; $28 million budget).Detail Duties: Work closely with the CEO to manage a $28 million budget. Assisted CFO and comptroller reviewed department budgets, financial and cost reports, and resolved coding errors and discrepancies in the billing process. Reviewed A/R aging and initiated systems that increase the… Show more • Administrator in Training & Special Project Volunteer. Continuing Care Retirement Community (250 Residential Apartment; 60 Post-Acute, 40 Assisted Living, 100 Long-Term Care beds; $28 million budget).Detail Duties: Work closely with the CEO to manage a $28 million budget. Assisted CFO and comptroller reviewed department budgets, financial and cost reports, and resolved coding errors and discrepancies in the billing process. Reviewed A/R aging and initiated systems that increase the collection rate and reduce write-offs by 25%; 90-days account receivable aging was at $750,000. Attended donor management and grant writing training and seminars. Implemented marketing strategies that increased the occupancy rate from 83% to 92% in the apartment. Conducted a comprehensive operational assessment report. The report formed the framework for the 5-year strategic plan. Led a value-adding process that reduced operational cost by $700,000.00 in the current budget and reduced the next budget by $2 million. The CEO and I reviewed and negotiated a new contract with Sodexo (Sodexo oversaw dining, laundry, and maintenance services). Negotiated a new contract with Brickman for landscaping and ground maintenance Assisted in writing Board reports and planning, organizing, and coordinating Board strategic planning retreats and quarterly Board meetings. Conducted a comprehensive organizational analysis that served as the blueprint for the organization's 5-year strategic plan. I assisted in overseeing a $10 million dining room renovation project. Show less
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AdministratorDawn-Ra Corp. D/B/A Orange Rehabilitation And Health Care Center Dec 2015 - Apr 2016Provided leadership, managed resources to ensure the effective and efficient operations• Census: developed admission/discharge process that responded faster to referrals and increased conversion rate and average census from 84% to 96%;• Increased resident/patient satisfaction through direct care staff empowerment, engagement, and follow-up meetings with residents/ families to address their concerns promptly• Improved quality measures through monthly Quality Assurance and Performance… Show more Provided leadership, managed resources to ensure the effective and efficient operations• Census: developed admission/discharge process that responded faster to referrals and increased conversion rate and average census from 84% to 96%;• Increased resident/patient satisfaction through direct care staff empowerment, engagement, and follow-up meetings with residents/ families to address their concerns promptly• Improved quality measures through monthly Quality Assurance and Performance Improvement process and monitoring of CASPER report and daily rounding on the floor and with all managers.• Redesigned organizational structure and a hiring strategy to ensure quality personnel are hired and retain• Public relation/publicity—acted as the public face of the facility—developed relationship discharge planners and case managers, chamber of commerce, state representatives, police, fire, and ombudsman.• Negotiated Union Contract; ensured CNAs, licensed staff, and consultants were credentialed• Developed and implemented manager on duty program to ensure leadership presence and accountability on weekends/holidays; developed and enforced a dress code, cell phone, and meal break policies.• Reduced operational cost through weekly budget review, aggressive monitoring of time clock to reduce overtime, cut down on office supplies, and held managers accountable for quality and cost overruns. Show less
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Administator In Training (Ait) 640 HoursElim Park Baptist Home Apr 2014 - Jul 2014Cheshire, Connecticut• Worked closely with and assisted CEO and executive leadership team to manage $30 million annual budget; ensured efficient operations at acceptable level of quality and in line with directives of the Board and meet regulatory requirements• Participated in professional development activities and training sessions—donor management webinars, training in grant writing and review processes; sales and marketing strategies in CCRCs; assisted with strategies that increased occupancy rate in the… Show more • Worked closely with and assisted CEO and executive leadership team to manage $30 million annual budget; ensured efficient operations at acceptable level of quality and in line with directives of the Board and meet regulatory requirements• Participated in professional development activities and training sessions—donor management webinars, training in grant writing and review processes; sales and marketing strategies in CCRCs; assisted with strategies that increased occupancy rate in the apartments from 88% to 92.1% • Assisted the executive leadership team developed and directed strategic planning and operating budgets to effectively forecast fiscal requirements; reviewed annual and capital budgets to effectively use fiscal resources and realized $700,000.00 savings in current budget savings and $2 million savings in next budget• Advocated for residents and staff of the facility; culture change; identified areas of potential legal liabilities and administrative interventions to minimize exposure; developed checklist that prepared facility for state survey. • Participated in “standups,” care planning, executive leadership team, and budget review meetings; assisted with Board reports and attended Board strategic planning retreats and quarterly Board meetings Show less
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Nursing Home Administrator In Training/Assistant AdministratorParadigm Healthcare Services, Post-Acute, Behavioral, And Long-Term Care Feb 2014 - Apr 2014New Haven, Connecticut150 bed, post-acute/Long-term/Behavioral CareFunctioned and acted as the assistant administrator• Successfully led interdisciplinary team that developed and implemented admission/discharge process improvement that increased census from 82% to 92%. • Participated in interviewing and selecting applicants for managerial positions • Gained working knowledge of Medicare and Medicaid rules and regulations; MDS and RUGs • Facilitated management-union dispute resolution and resolved… Show more 150 bed, post-acute/Long-term/Behavioral CareFunctioned and acted as the assistant administrator• Successfully led interdisciplinary team that developed and implemented admission/discharge process improvement that increased census from 82% to 92%. • Participated in interviewing and selecting applicants for managerial positions • Gained working knowledge of Medicare and Medicaid rules and regulations; MDS and RUGs • Facilitated management-union dispute resolution and resolved employee-management disputes• Monitored dietary operations and initiated strategies that improved inventory and reduced food cost • Attended OSHA sponsored ergonomics training-the-trainer workshop; evaluated jobs for ergonomic risk factors and trained facility staffs to reduce ergonomic injuries Show less -
Administrator In Training (Ait) 500 HoursBeechwood Post-Acute, Transitional And Long Term Care Apr 2013 - Jul 2013New London/Norwich, Connecticut Area• Managed a variety of projects, duties and responsibilities through rotation of all SNF departments for gained experience of all services• Developed and implemented a system that improved therapy participation and outcomes from 45% to 77% in three months • Developed and implemented a system that reduced the incidence of resident’s missing clothing• Gained working knowledge of state and federal regulations; reviewed state survey reports
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Christian Science NurseTenacre Sep 2003 - Dec 2011Princeton, Nj• Provided all aspects of non-medical nursing care for patients including the mentally challenged.• Developed and implemented patient care plans and schedules; coordinated patient care with care givers.• Developed, oversaw, and held fire safety education for employees; trained staff and coordinated fire alarm evacuation drills; responded to emergencies, assess situations and alerted appropriate agencies• Implemented fire safety orientation and training programs for new hires.
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Research AssistantThe College Of New Jersey Aug 2010 - Dec 2010EwingThe Intersection of Three Healthcare Paradigms: The Supernatural/Religious; The Holistic; and The Scientific/Biomedical models of Healthcare; Resources includes: Marquand, R. (1995, December 6). Healing role of spirituality gains ground. Christian Science Monitor -
Volunteer TutorMercer County Community College 2007 - 2009Mercer County NjAlgebra; Trigonometry; Calculus; Statistics -
Volunteer ChaplainInstitutional Comminttee Of New Jersey 2004 - 2006Mercer County, New Jersey Correctional FacilitiesRead the Weekly Bible Lesson with inmates;
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Mechanical Technician/Acting Assistant ManagerVolta Aluminum Company (Kaiser Aluminum) Nov 1980 - Mar 2003Ghana• Increased equipment uptime through planning and executing preventive and scheduled maintenance.• Assisted the maintenance department achieved 0% injury rate by developing and implementing employee safety awareness programs; identification and elimination workplace hazards; investigated safety incidents; instituted temporary and permanent corrective/control measures.• Reduced project costs by 35% through successfully leading and managing cross-functional teams to complete the retrofit… Show more • Increased equipment uptime through planning and executing preventive and scheduled maintenance.• Assisted the maintenance department achieved 0% injury rate by developing and implementing employee safety awareness programs; identification and elimination workplace hazards; investigated safety incidents; instituted temporary and permanent corrective/control measures.• Reduced project costs by 35% through successfully leading and managing cross-functional teams to complete the retrofit and rehabilitation of conveyor systems, heat exchangers, hydraulic systems, and overhead cranes. Supervised Special Project teams that rehabilitated smelter equipment. Show less
Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna Skills
Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna Education Details
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In Business Administration In Healthcare Administration -
Lean Six Sigma Green Belt And Black Belt (Lssgb, Lssbb); Personal Care Home Administration -
Hospital And Health Care Facilities Administration/Management -
Health/Health Care Administration/Management -
Business Administration, Management Major; Minor: Industrial & Organizational Psych -
Business Administration And Management, General -
Cambridge Tutorial College, UkManagement -
University Of Mines And Technology (School Of Mines), Tarkwa, GhanaMechanical Engineering -
Kpando Technical Institute, GhanaDistinction
Frequently Asked Questions about Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna
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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna works for Highlight Healthcare
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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna's current role is Regional Director of Operations (RDO).
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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna attended Northcentral University, University Of Pennsylvania, The George Washington University, University Of Connecticut, The College Of New Jersey, Mercer County Community College, Cambridge Tutorial College, Uk, University Of Mines And Technology (School Of Mines), Tarkwa, Ghana, Kpando Technical Institute, Ghana.
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Dr. David Mac-Rizzo Ph.D., Mba, Bsc, Lnha, Pcha, Lssgb, Lssbb, Cna has skills like Team Building, Adobe Contribute, Heat Exchangers, Big Picture, Community, Acting, Personal Care, Cross Cultural Management, Incident Management, Nursing Care, England, Mentoring.
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