- Winner of H1 2022 Twilio "Positron" Award - Team Lead MM OB West- Enablement Mentor for New Hire Onboarding and Training

-Winner of the Twilio L.O.V.E. Award Q3-Voted Team MVP Q4 on the Central SDR Team -Twilio Sales Club 2021-Sales Development Hiring & Interview Panel-Enablement Mentor for New Hire Onboarding and Training

Lead of the Teaching Pro-Social Skills program at eight different school sites across San Mateo County. Taught over fifty students who came from a variety of ethnic backgrounds. Provided casework data for students who partook in the program. Transported children to and from appointments, school, visits, and therapy. Supervised visits with siblings involved in the child welfare system. Responded appropriately and effectively dealt with children exhibiting behavioral issues.

Assisted clients with personal care such as bathing and grooming, dressing and exercising. Prepared food and medication. Assisted with shopping, housekeeping, and laundry. Provided transportation to and from doctors appointments. Provided companionship, emotional support, and general supervision. Followed a detailed health plan, noticing any changes in the individuals health, recording and reporting any changes.

Complied with all applicable company policies, procedures, and patient protocols. Complied with all current government regulations and professional standards respecting patient care. Performed pharmaceutical patient assessments (initial and reassessments). Participated in education and professional programs and reviewed professional literature on an ongoing basis to maintain knowledge and competency. Maintained an awareness of developments in the community and pharmaceutical fields that relate to job responsibilities in order to integrate them into practice. Answered telephones in a polite and courteous manner, recording all relevant information. Assisted patients who were dropping off or picking up prescription orders. Reviewed incoming prescription information and entered prescription orders into the computer. Created and updated patient’s health and insurance information in the computer. At point of sale, verified that customers receive correct prescription(s). Communicated with prescribers and their agents to obtain refill authorizations. Communicated with insurance carriers to obtain payment for prescription claims. Developed technical knowledge of the products and services provided by the pharmacy. Assisted with implementation of quality assurance measures to meet company and accreditation standards. Maintained knowledge of loss and fraud prevention techniques. Performed additional daily duties as required.