▪ Supervisor of Accounts Receivable and Payable: Lead a team in managing and processing monthly invoices and payments for city operations, with an emphasis on accuracy, efficiency, and compliance.▪ Account Management for WE Energies: Act as primary account manager for all DPW-related WE Energies accounts, overseeing the processing of over 900 invoices monthly to ensure timely and accurate reconciliation of energy usage charges.▪ Reconciliation and Financial Accuracy: Reconcile monthly balances and identify discrepancies, ensuring financial accuracy across multiple accounts and maintaining up-to-date records for all internal audits and reporting.▪ Billing and Contractor Disputes: Coordinate with contractors and city departments to resolve billing disputes and provide documentation to ensure fair and complete financial resolution.▪ Compliance and Reporting: Prepare and submit quarterly and annual reports to meet both state and federal requirements, including IRS and Wisconsin Department of Revenue submissions related to DPW operations.▪ Fleet Services Billing Oversight: Manage and document billing for fleet services across city departments, including fleet rentals, work orders, fuel usage, and inventory adjustments.

Contributed to the core layers of Mozilla Firefox and several other projects via volunteerism.▪ Aided in the analysis and implementation of complex features and bug fixes within the Mozilla Firefox codebase, ensuring adherence to project standards and guidelines.▪ Played a key role in ensuring the timely processing of code submissions, reviews and pull requests, facilitating the continuous improvement of the Firefox browser.▪ Engaged in regular testing and debugging activities to identify and resolve issues, ensuring the stability and performance of Firefox across different platforms and environments.▪ Demonstrated proficiency in programming languages and frameworks such as JavaScript, CSS, and HTML, while also acquiring new skills and knowledge relevant to web browser development.

Responsible for the analysis and processing of complex mutual fund transaction requests.▪ Assumed a training and mentorship role for newly onboarded personnel while promoting an engaging corporate culture and best practices through quality workmanship and attention to detail.▪ Ensured timely processing of subscriptions and tenders for monthly and quarterly interval funds.▪ Performed quality assurance reviews on all submissions guaranteeing accuracy and completeness.▪ Extensive usage of Cisco and MS Office apps including Webex, Word, Excel, & PowerPoint.▪ Regularly reviewed the daily input of NAVs for multiple funds, share classes, and securities.

▪ Supported shareholders with a variety of transfer agent tasks including new account setups, reregistrations, cost basis calculations, beneficiary updates, share purchases, and liquidations. ▪ Ensured a positive experience for all shareholders by providing exceptional customer service.▪ Answered telephone inquiries from existing shareholders, institutional clients, and broker/dealers regarding transaction requests, account corrections, check stops, IRA conversions, and liquidations. ▪ Processed requests to ensure compliance with SEC, STA, and internal policies and procedures.

▪ Duties include: Organizing department wide meetings via MS Teams, Producing weekly Excel reports, Invoice processing, Creating value driven solutions for customer enablement

Expertly inspected and tested high voltage wind turbine generators in a Quality Assurance capacity.▪ Performed high voltage electrical testing per standardized procedure ensuring customer satisfaction.▪ Visually inspected workmanship to guarantee product quality and adherence to GE standards.

Yielded F-16 Block 60 platform expertise to the United Arab Emirates military thus providing valuable training to local armed forces while greatly increasing fleet mission capability.▪ Worked from detailed engineering schematics and technical manuals to provide support and repairs on flight control, communication, radar, navigation, and general electronic systems.▪ Routinely analyzed large sums of data for monthly work center audits in PowerPoint and Excel.

Efficiently maintained electrical and avionics systems on small to medium class business jet aircraft.* Consistently certified aircraft for mandatory FAA biennial air data and transponder system tests ensuring airworthiness and safety through Reduced Vertical Separation Minimums compliance.* Contributed to the completion of multiple avionics package upgrades and modifications including analog to digital flight instrument overhauls and Wi-Fi internet installations and upgrades.

Troubleshot complex systems by communicating with F-16 pilots to both determine and rectify issues.* Supervised and performed alignment, calibration and boresight of avionics weapon systems.* Assumed a supervisory position to oversee up to 5 people on testing of radar threat warning systems, air-to-air and anti-air systems; recorded findings and troubleshot issues as required.