David Marais

David Marais Email and Phone Number

Technical Specialist at Virgin Media @ Virgin Media
berks, west berkshire, united kingdom
David Marais's Location
Basingstoke, England, United Kingdom, United Kingdom
David Marais's Contact Details

David Marais work email

David Marais personal email

About David Marais

David Marais is a Technical Specialist at Virgin Media at Virgin Media. He possess expertise in office 2010, microsoft office sharepoint server, windows 7, windows xp pro, dell computers and 30 more skills. Colleagues describe him as "David is someone that leads by example and is not afraid to go that extra mile to get results. His knowledge and past experenices are a real asset for any furture employer. I would certainly employee David as a manager if I were starting my own company." and "We have worked for the same company, albeit that I am very remote from David, on a 10 year - £40m p.a. - Highways Maintenance contract which depends on David's team for a consistently reliable IT system to function properly. Over a number of years I have always received an excellent service from David and have often asked for him specifically when I have required an urgent resolution of a problem/issue. I have always found David to be very knowledgable, helpful and polite in my dealings with him and would have no hesitation in recommending him to any potential employer."

David Marais's Current Company Details
Virgin Media

Virgin Media

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Technical Specialist at Virgin Media
berks, west berkshire, united kingdom
Website:
virginmedia.com
Employees:
11260
David Marais Work Experience Details
  • Virgin Media
    Technical Specialist
    Virgin Media Jan 2018 - Present
    Asset management
  • Virgin Media
    Partner Delivery Manager
    Virgin Media Aug 2015 - Jan 2018
    Hook, Hampshire
  • Virgin Media
    Supplier Manager
    Virgin Media Mar 2013 - Aug 2015
    Hook, Hampshire
  • Trustis Limited
    Customer Services Manager
    Trustis Limited Apr 2012 - Mar 2013
    Newbury
    Vivantio service desk software implemented 01/08/2012 after evaluating six products. Dealing with first and second line issues reported via email and telephone Liaising with the 3rd line team in order to resolve user and system issues Processing digital certificate applications, which included a secure vetting process via a third party system Procedure creation for new and existing customers Assisted in the setting of the new mobile device certificate system. Specifically creating user guides, testing the client interface on iPad's and iPhone's and overall web landing page design. Involved in evaluating externally hosted MS Exchange 2010 providers, with the aim to migrate from our existing pop hosted platform. This was successfully completed mid October.
  • City And Guilds
    Senior Support Analyst
    City And Guilds Dec 2011 - Apr 2012
    London, United Kingdom
    1st and 2nd line telephone and email support.Windows XP with Office 2003Windows 7 with Citrix Xenapp, Office 2010, SharePoint 2010 and Lync 2010.Liaising with 3rd line supportMentoring of newly appointed apprentice
  • City And Guilds
    Contract Senior Service Desk Analyst
    City And Guilds Oct 2011 - Nov 2011
    London, United Kingdom
    Contract 1st and 2nd line support
  • Balfour Beatty Living Places
    Infrastructure Services /Service Deliver Manager
    Balfour Beatty Living Places Feb 2009 - Aug 2011
    Basingstoke
    Hands on management role in an infrastructure support team of seven that covers IT procurement, telephony and 1st/2nd/3rd line support. 32 remote sites and over 750 users.
  • Balfour Beatty Infrastructure Services
    Helpdesk Manager
    Balfour Beatty Infrastructure Services Feb 2005 - Feb 2009
    Basingstoke
    Management and control of up to 4 support analysts performing 1st and 2nd line support functions, IT purchasing and Telecoms administration and purchasing.Led the way in changing methods and habits used by the helpdesk including logging all calls, regular call updates, regular client updates, accurate call closure descriptions, chasing up third parties, single point of contact, standardizing work methods, recording and controlling processes and procedures.
  • Documation Software
    Support Team Leader
    Documation Software Mar 2004 - Jan 2005
    Eastleigh, Hampshire, Uk
    Managing a 3 man team that supported an inhouse document management system running on external clients' environments
  • Pink Roccade
    Senior Support Analyst
    Pink Roccade Jun 2001 - Feb 2004
    Outsourced IT support company. 1st/2nd line servicedesk support function; deputy team leader; service improvement team member; Document controller; Change manager.
  • Protech Electronics
    Technician
    Protech Electronics Jan 2001 - May 2001
    PCB assembly and testing
  • Road Accident Fund
    Desktop Support
    Road Accident Fund Jul 1999 - Dec 2000
    Johannesburg, South Africa
    2nd and 3rd line support of 50 desktop users and internal infrastructure including small server farm. Was also responsible for training a non skilled assistant.http://www.raf.co.za/Pages/RAFDefaultFrontPage.aspx
  • Grintek Electronics
    Process Planner
    Grintek Electronics Aug 1994 - Jul 1999
    Pretoria, South Africa
    Military design and manufacturing company. Planned and documented processes for electronic PC Board manufacture using autocad and works instructions.
  • Amka Products
    Senior Supervisor / Night Shift Manager
    Amka Products Jan 1991 - Aug 1994
    Pretoria, South Africa
    Cosmetics manufacturing, bottling ,labelling and packaging company. Management of 120 staff and 15 high speed production lines. Night shift manager for 12 months. Responsible for machine setup, product changeover, raw materials availability and quality control.

David Marais Skills

Office 2010 Microsoft Office Sharepoint Server Windows 7 Windows Xp Pro Dell Computers Vivantio Ipad Iphone Blackberry Blackberry Enterprise Server Windows Server Mobile Devices Customer Service Microsoft Office 2007 Symantec Backup Service Desk Exchange 2010/2007/2003 Sharepoint Pki Iphone Support System Administration Technical Support Vmware Citrix Infrastructure Microsoft Exchange Service Improvement Outsourcing Citrix Metaframe Incident Management Service Delivery Sla It Service Management Management Windows Xp

David Marais Education Details

Frequently Asked Questions about David Marais

What company does David Marais work for?

David Marais works for Virgin Media

What is David Marais's role at the current company?

David Marais's current role is Technical Specialist at Virgin Media.

What is David Marais's email address?

David Marais's email address is da****@****lds.com

What schools did David Marais attend?

David Marais attended Pretoria Technikon, Grey High School.

What skills is David Marais known for?

David Marais has skills like Office 2010, Microsoft Office Sharepoint Server, Windows 7, Windows Xp Pro, Dell Computers, Vivantio, Ipad, Iphone, Blackberry, Blackberry Enterprise Server, Windows Server, Mobile Devices.

Who are David Marais's colleagues?

David Marais's colleagues are Jon Don, Philip Page, Daniel Long, Ankit Khurana, Bob Morris, Colin Jones, Mike Summerfield.

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