I am a passionate, confident and highly ambitious retail leader that has extensive experience and knowledge of Retail and the assisted sales market that can easily be transferred across many markets - specialising in Mobile Telecommunications and Retail.I pride myself on delivering outstanding customer service - both externally and internally - that creates high performing, happy and developed teams, which in turn delivers market leading customer service and high performance across my region.I am extremely well planned, proactive, analytic and articulate and capable of leading multiple retail stores. I enjoy finding the latest areas to develop my business so that I am at the forefront of the customer experience and add maximum commercial value.I am passionate about people development and building lasting professional relationships with my team so that I can help them to grow and succeed in their own career goals. I have an extensive and comprehensive record in mentoring people into new roles or internal progression.I enjoy what I do - leading and motivating a team to deliver a compelling retail experience that treats every customer as I would like to be treated - whilst developing and supporting my team to be the best they can be - having fun whilst they do it!