• Organized four focus groups as part of a water sustainability project, conducting user research and gathering data to inform product development and enhance program alignment with community needs.• Enhanced operational processes through structured document management and translation, ensuring seamless project execution and compliance with institutional policies. • Conducted extensive secondary research and managed the screening process for director-level applications, contributing to data-driven decision-making processes. • Managed logistical coordination for high-profile events, ensuring adherence to project timelines and institutional compliance standards.

TGM 598: Inclusive Leadership of a Diverse Global Workforce

• Led the development and execution of a commercialization plan for a referral payee solution, conducting user research, and defining product requirements• Utilized LinkedIn Sales Navigator to curate a database of potential leads and conducted interviews with contractors, gathering insights that shaped user-centered enhancements.• Designed and executed surveys to gather insights into international payroll and HR solutions.

• Developed and implemented STEM-focused curriculum for an award-winning program, managing program schedules, stakeholder engagement, and adherence to quality standards.• Collaborated with faculty and facilitated activities for 80 students, leveraging data and feedback to improve inclusivity and enthusiasm for STEM.• Utilized project management tools, including Monday.com, to track progress, manage resources, and ensure compliance with institutional guidelines.

- Approved marketing strategies by applying national and international benchmark investigations, fostering new leads and improving brand awareness.- Implemented a new monthly newsletter and social media plan through the copywriting process, achieving 12 newsletters, 12 blogs and 168 published captions.- Active creative team work to manage a successful online conference (Branding Webinar) and marketing activation (Polo Cup); both exceeded expectations and had a positive market reception.

-Sale funnel execution: Led management through the “Bitrix” CRM by doing sale negotiations, software implementations, and costumer follow up, resulting in six successful “Mi Negocio” software sales. -Online delivery software operation: Delivered “MIGO” app, monitoring through daily coordination of the delivery team, restaurants, and customers, reaching the goals for a new Ecuadorian tech start up.

- Human Resources team assistance: Validated information for new applicants by conducting phone calls that confirm applicants work references, facilitating the recruitment process. - Production assistance for the induction process presentation: Produced the internal presentation for new employees by gathering historical brand information, which led into the final stage of the presentation.