Product Manager, Digital And Technology
Current• Working with call center, commercial sales, business operations, and technical teams to define product offerings in the commercial vertical.• Analyzing information and data to make better decisions around new product features, feature prioritization, and the product roadmap.• Regularly meeting with Care agents, supervisors, and management to keep up on problems they are facing.• Coordinating with the design team when working on a new user experience.• Supporting release trains, deployment calls, and running standard operating procedures where necessary.