David Bergstrom Email & Phone Number

• Converted and updated legacy Enterprise Justice Software VBScript code to newer JavaScript standards for use in courts and justice agencies across 7 countries and 28 states
• Ensured converted front-end UI projects looked and functioned the same as previous legacy UI
• Created developer documentation for project conversions to help with QA testing

• Managed calibration, preventive maintenance, repair, and deployment of Trimble Robotic Total Stations
• Diagnosed and repaired Trimble GNSS Machine Control, Trimble Site Positioning System, and SpectraLaser Devices
• Provided GNSS (GPS, GLONAS, GALILEO, BeiDou, etc.) hardware and software support to allSITECH West customers
• Created and updated technical documentation and procedures for internal technician use

Pleasant Grove, California, United States

• Managed projects to stay up to date with IT innovations, security threats and changes in IoT (e.g., kiosk deployment, email client upgrades, and app/program deployment)
• Managed Holt of California’s antivirus security software and threat response team
• Led and maintained an efficient Mobile Device Management (MDM) system to oversee company mobile app deployment, device configurations, security compliance, and remote troubleshooting
• Trained rotational helpdesk teams on a variety of software and hardware maintenance, deployment, and troubleshooting
• Created technical documentation and procedures for new and current internal products and software
• Enhanced and redesigned company software deployment, program updates, and remote device changes using PowerShell, Windows Batch Script, VBScript and PDQ Deploy

3601 Pacific Ave, Stockton CA 95211

• Managed, planned and judged university hosted science, technology, engineering and mathematics(STEM) competitions for a variety of K-12 schools across the northern California region
• Advised students and school staff on creation and testing of STEM engineering projects
• Designed and coordinated production of event logos and apparel

7310 Pacific Ave, Pleasant Grove, CA 95668

• Provided hardware and software assistance to all Holt of California dealerships and Caterpillar Software customers
• Implemented a variety of projects to keep up-to-date with technological innovation, security threats and changes in IoT
• Monitored, evaluated, and completed incoming helpdesk support tickets

3601 Pacific Ave, Stockton CA 95211

• Maintained and updated alumni information database
• Processed scholarship and program donations made to the university