TECHPROSOFT TECHNICAL SUPPORT AND SERVICES:❖ Technical Support (24/7), both onsite and remote support.❖ Cybersecurity Infrastructure: We install and configure firewalls, perform penetration testing and secure networks, cryptography, virus/spyware protection: Cisco, Palo Alto, SonicWall, Checkpoint, Symantec, McAfee.❖ Networking (wired/wireless networks): We have over 30 years of networking andtelecommunications experience (wired and Wi-Fi) infrastructures; we build new networks and perform administration on existing networks: routing and switching, firewalls, access points and VOIP systems, Wi-Fi MESH, Aruba, Cisco, Netgear, Ubiquiti UniFi, …❖ Cloud and Virtualization: We are experts on cloud and virtualization infrastructure: Microsoft, VMware virtualization, AWS, Azure, and Google Cloud infrastructures.❖ Servers: We build servers/domain controllers (DNS/DHCP/AD/WEB) and perform serveradministration for Windows UNIX/Solaris and Linux/Red Hat Operating Systems.❖ Systems Management: Experts on SCCM (patch management and softwaredeployments/Collections), Dell’s Kace, Altiris, AppSense, Citrix, ServiceNow/ITIL, Remedy.❖ IT Projects and Deployments: If you need help on projects/deployments: computers, mobile devices, Servers, Printers, Networks; we handle any size projects.❖ Medical equipment: Experts on Patient Point 360, 3D Anatomy, Android IXR, Content Player); also, experts on the Epic willow EHR System.❖ Fiber Optic and Cat6 Cabling.

• Performed SCCM administration: Deployments and patch management, as well as OS imaging.• Performed domain controller administration: Active Directory/DNS/DHCP, users, printers and computers.• Performed Office 365 administration: hosted Exchange (Cloud), users, licenses and various applications: Outlook, Teams, Skype, SharePoint, ...• Managed Infrastructure projects: Hardware Deployments, Fiber & Cat6 Cabling, Networking, VOIP, & Wi-Fi.

• Performed cloud and virtualization administration: VMware and SCCM (built virtual machines, loaded software and cybersecurity packages and deployed to users as needed).

• Performed systems administration duties on servers, networks, users, printing, Wi-Fi, and endpoints.• Handled vendor management duties/contracts/licensing: Cisco, Dell, HP, Apple, Microsoft, VMware.

• Provided Technical Support services to users and senior executives between three states (NJ/NY/PA).• Performed SCCM administration: Used System Center Configuration Manager to manage PCs, Macs, and servers; SCCM 2012.• Performed office 365 deployments and administration.• Performed hardware breaks/fixes on servers, desktops, laptops, printers. plotters, phones, and networking equipment.• AD administration and asset management.

Provided support to numerous Dell’s clients: US Department of Defense (NMCI), Goldman Sachs, Deloitte and Touche, Walmart, Sephora, Liberty Mutual, Verizon/MCI, UPS, Schering Plough, Bayer Pharmaceuticals, …• Built, deployed, and maintained more than 200 new Dell Power Edge 2800-series domain controllers and file servers; installed additional hardware/cards and modified/configured scripts to suit the individual client specifications, configured all devices controlled and managed by the servers: credit card readers, video equipment, computers, and surveillance systems; built domains and OU’s and group policies.• Built wired and wireless networks and Installed servers & computers for the Navy, Marine, & Air force in more than 25 locations between New Jersey and New York, including the West Point Training Academy• Also, configured biometrics authentication and configured CAC cards on laptops.• Built ghost images, developed scripts and performed deployments for desktops and laptops.

• Performed scripting/programming functions and built software using: JAVA, JAVA Script, C/C++/C#, Python, VAX, HTML.• Performed software testing/deployments and performed software support and training to users.