David Mcalister Email & Phone Number

Norfolk, Va

• Develop project estimates, work plans, technical status reporting, and other technical delivery documents as required• Lead IT teams to develop technical solutions for technology platform enhancements, large client implementations and infrastructure upgrades• Ensure technical deliverables adhere to architectural guidance, quality standards, and BPO process• Communicate and escalate project issues and risks as appropriate to ensure transparency, proactive mitigation, and timely resolution• Conduct reviews and walkthroughs for technical project deliverables in an effort to ensure completeness, accuracy, estimated cost and alignment with business requirements• Participate in special projects and perform other duties as assigned• Plan and coordinate technical implementation for projects leveraging IT Release Management

Norfolk, Virginia, United States

• Monitor network to ensure optimal performance• Develop and monitor policies for the use of network resources• Provide network support with a variety of operating systems• Assist in network design and implementation• Evaluate and recommend security improvements and system upgrades• Manage configuration and deployment of virtualized desktops and servers• Install and maintain shared user software within virtualized environment• Rollout patches, new versions of system software and firmware of supported servers• Manage and deploy server builds, loads and upgrades• Coordinate efforts with other work groups and personnel for VIPs and executives to resolve • incidents or events related • to systems and supporting infrastructure• Test disaster recovery for applications• Update parameters or changes in the configuration

Newport News, Va

• Perform all supervisory responsibilities associated with the I.T department. • Create, enforce and monitor company policies and procedures through a wide array of technologies. Forecast costs, equipment, and technology needs for projects and programs as required and related to the organization. • Prepare long and short-term plans for system development, application deployment, and the requirement of resources to support them. Manage responsiveness of long-term plans for corporate items. • Anticipate future technology, processes, and security concepts needed to support the company's ongoing success in activities related to infrastructure technology. -Research, test and deploy an MDM solution to establish zero-trust policies across the companies infrastructure. -Develop multiple email security standards leveraging best practices within a M365 and on-premise exchange environment. To include mail flow rules, two-way encryption, DKIM, DMARC, and SPF. -Implement an MIS solution with symmetrical speeds and wireless cradlepoint full redundancy. -Implement LAN improvements via micro segmentation, expanding existing fiber backbone, and smart routing technics. -Rebuild Wireless network and expansion with Ubiquiti (30 total APs) all in a managed, mesh state managed via on prem controller. -Create a virtual environment within Microsoft Azure for testing, application development and Disaster Recovery. -Sync SQL tables between on-premise and Azure cloud to leverage powerapps and sharepoint sites.

Chesapeake, Va

• Proactively manage all mortgage lending business systems and technology in a complex and fast-moving Microsoft Windows environment across multiple offices and newly established DBA companies.• Explore, test and deploy new technologies to keep the company up to date on current security standards as well as drive efficiency with established new technologies. • Establish company guidelines and business intelligence to keep company compliant and audit ready.• Anticipate future skills, processes, and tools needed to support the company's ongoing success in activities related to analysis and development.- Fully migrated company onsite active directory ( 150+ users) to Microsoft Office 365 Cloud environment with azure sync and migrate email domain and all users to hosted exchange.- Established Domain GPO's for Strong password requirements, mapped drive login scripts, user lockout.- Established exchange spam, safe link, malicious content, SPF rules for all domains.- Established new company domains email addresses, and migrated them into 0365 vs azure sync.- Upgrade Companywide phone system to a VoIP cloud based phone system at all locations and home office sites from an onsite NEC Aspire Phone system. - Converted all fax machines to a digital delivery fax to email based system.

Washington State

· BytePro online database hosting management (including upgrades, maintenance (add/remove/change) and working with existing and new automation scripts as necessary· Contribute to the current knowledge database expansion and technical training material for continued education of the software. · Contribute to best-practice article development.· Generate validation rules/macros/custom screens/custom docs as part of professional services requests. · Provide ideas and contribute to research product development based on industry experience.· Support T2/3 escalation database and escalation requests from support staff.

Virginia Beach

Maintain company loan origination system (Byte Software) from server hardware to disclosure creation. Create work flow with management to improve egress and efficiency throughout the entire loan process. Manage and deploy all systems updates to workstations and MS SQL server. Monitor MS SQL server studio for efficiency and make changes where necessary. Manage and maintain all windows servers for efficiently and updates. Create and deploy new virtual servers using VMware/ ESX. Create patch and update deployments for all workstations and servers using KACE. Proactively monitor all network connected devices for reliability and efficiency with PRTG and watch guard firewalls. Take immediate action to restore any lost functionality before customer is affected. Manage and maintain firewall rules and exceptions. Maintain all configurations at all branch locations to ensure all systems communicate easily.Fully administer exchange 2010 from hardware assets to server configuration and maintenance. Manage mail flow and performance with EMC and power shell scripting. Create backup schedules for all exchange items and set local outlook settings with group policy objects.

Portsmouth, Virginia

Stage new computer systems, network printers, enter them into peregrine asset inventory database as they arrive to agency. Train users on new hardware where it applies. ▪ Support all users in IPLANET email system; administer distribution lists, mailbox quota. Migrate users off internet based email client to outlook 2003 for better utilization of email, contacts, and calendar management.▪ Create new hire accounts through active directory with specific access rights, map users to network drive(s), create roaming profiles for specific users setup users for VPN access.▪ Setup new polycom meetings, web conferences, smart board meetings. Report directly to Department Director; make suggestions for all new I.T equipment. ▪ Closely monitor network to ensure 98% uptime of all servers/databases. Serve as main contact for network / systems support onsite if any issues arise at central office in Richmond. ▪ Conduct daily backup of database for agency, take tapes off site every Friday to city hall. Conduct weekly detailed reports for Health Director, and central office.▪ Administer and support agency specific software to prevent any down time for users. Create new user accounts for specific software.▪ Troubleshoot network connections, and monitor all network traffic to remedy sluggish network activity. Use best business practice to make suggestions on how to improve overall network speed and reliability.

Sr. help desk tech. Worked with director / manager on daily basis for problem resolution.

Comptia Network+, Computer Programming, Vendor/Product Certification

High School Diploma

Activities and Societies: Debate team, Scoccer Team.