David Mccosh Email & Phone Number

Aylesbury, Gb

Luton, England, United Kingdom

Insights & Sales Process Lead responsible for supporting key strategic decisions and delivering efficiencies through improved processes across UK & Benelux- Managing three-person team of analysts; providing leadership & supporting development.- Present actionable insights/recommendations to senior leadership team; steering strategic decision making.- Delivering efficiencies via process improvements across reporting & sales

Milton Keynes, England, United Kingdom

Senior Product Owner (Used Cars & Core Products)- Responsible for the creation, development and delivery of commercial products and propositions.- Prioritisation of product backlog and delivery of key initiatives.- Manage cross functional virtual team to deliver new propositions.

London, United Kingdom

Responsible for consumer car finance strategy and performance; digital funnel management and commercial targets. Delivery of new digital car finance proposition from ideation through to product launch.- Co-led innovation cell to identify best strategy for bank to enter consumer car finance market. Using 'Design Led Thinking' principles with a 10-strong team over three months to develop market leading car finance proposition and entry strategy.- Manage product/proposition development and roll-out; including producing business cases, development roadmap and internal/external stakeholder management.

London, United Kingdom

- Customer-centric approach to driving improved performance against budget and income targets.- Manage and drive commercial performance for unsecured personal loans. - Support strategic development of Unsecured Lending products by providing detailed commercial and analytical insights that help drive the business forward.

London

Market & Customer Insight Manager, Brand & Marketing- In-depth market analysis to identify key opportunities to drive performance improvements.- Manage qualitative and quantitative research projects to ensure strategy is aligned to customers' needs.- Provision of actionable insight to assist key strategic decisions and proposition development.- Manage syndicated market reports including regular reporting of key performance metrics to senior stakeholders. (GfK/eBenchmarkers)- Manage relationships with key agencies to maximise return on investment.

Edinburgh / London

Four rotations within UK Retail business:Product Strategy manager, Mortgage Product team, UK Retail- Supported improvements to mortgage online switcher application.- Developed simplified process to improve main bank customer journey.Acquisition/Retention Marketing manager, Everyday Banking team, UK Retail- Responsible for managing current account/credit card acquisition messages through online banking channel; delivered uplift in current account sales over six month period.- Developed marketing campaigns in conjunction with product teams to drive credit card acquisition.- End to end campaign management of customer on-boarding / retention comms; direct mail, email and SMS.New product development manager; Savings Product team, UK Retail- Managed project to simplify the savings product range in line with group strategy. Reduced the number of on-sale products from 14 to 7; improving business performance and customer experience.- Streamlining of legacy saving products; simplify processes and reducing operational costs.Royal Bank of Scotland branch based role, UK Retail- Worked with area manager to implement changes to improve service scores.- Implemented best practice within the outbound telephony team to improve prospecting.

Edinburgh, United Kingdom

Conducted market research telephony based interviews on a variety of topics from government initiatives, health care and politics.

Edinburgh, United Kingdom

- Key contributor to driving branch performance; rental branches consistently achieved sales/service targets in the top 5 across the Scotland group- Experience managing largest fleet in Scotland group at Edinburgh Airport- Strong focus on fleet growth and revenue generation whilst exceeding customer expectations- Developed relationships with dealerships & repair centres to create new opportunities- Responsible for training and developing new employees/interns- Managed accounts receivable on a monthly basis

Ayrshire, Scotland

General assistant at Renault Dealership, Scotland- Responsible for preparing new & used cars for delivery to customers- Developed knowledge of dealership operating model

Ma Business Studies Hons, Business, Management, Marketing, And Related Support Services

Activities and Societies: The University of Edinburgh Tennis team Specialising in Strategy, Marketing, Economics and International.

Education record