Dave Mcdermott Email & Phone Number

Fenton, Mi, Us

Livonia, Michigan, Us

Currently building a team that includes Inside Sales, Sales Support, Designer Advocates, Sales Analysis, and Sales Operations. We support Cabinetworks' large, multi-channel sales organization that is working to drive growth and enable the best customer experience in the industry.

Represent the residents and businesses of my community as we work to keep Fenton a safe and successful community. Current board assignments include the Zoning Board of Appeals, Southern Lakes Park & Recreation Board of Commissioners, and the Tax Abatement Committee. Previously assignments have included Planning Commission, Local Development Finance Authority, Downtown Street Experience, and Parks & Recreation Board. I was elected in November 2013 and re-elected for a second term in November 2017.

Wauwatosa, Wisconsin, Us

Strategic initiatives focused on sales transformation including sales tools, processes, technology, and performance management to improve seller efficiency and embed governance. Implemented technology updates, developed messaging, training, and tools. Built all on Salesforce platform. Team of 4.* Total Addressable Market: Implemented capture of greenfield (self-managed) and brownfield (competitor-managed) targets by sector; identification of Named Targets. * Account Plans: Designed Board-level reporting of customer and target pursuits. Includes stakeholder alignment and competitor mapping. * Lead Development: Rebuilt team to source leads, generating 5,600+ new leads in 2023 and 4,118 YTD 2024. (+36% H1 2024 vs. H1 2023). * Renewal Strategy: Drove earlier engagement including tracking customer sentiment and changes that impact renewal. Led to 22.4% reduction in pursuits started within 6 months of contract expiration. * Competitor Tracking: Implemented process to track competitor programs that identified 227 missing deals ($220M+). * Share of Wallet: Program identifying customer spend across all products that found $1.2B+ of unrealized spend in existing customer base.

Houston, Texas, Us

Focused on the transformation of the sales organization into a multi-tiered sales organization. This includes sales org redesign, implementation of new teams, and a complete update of the sales strategy, sales metrics, sales compensation, and sales technology. In this role I managed a team of 12.Project Highlights:• Implement new sales structure - local sales, enterprise sales, and account management.• Design and launch Lead Generation/SDR team supporting all sales roles.• Sales Tech Stack review (60+ tools reviewed across 10 categories). Select and implement new tools.• Re-design of sales incentive plans for all sales and sales management roles (local, national, managers, SDR, account management, and sales executive leaders).• New sales employee onboarding training curriculum and Sales Handbook.• Design of Regional Kick Off Meetings. Includes presentation materials, portfolio review templates, and the coaching of sales reps and managers on presentations.• Managed CRM (HubSpot for Sales, HubSpot for Marketing) and associated tech stack.• Implement Net Promoter Score (45k+ surveyed bi-annually).• Implement forecasting and performance metrics creating consistent visibility into team performance up to the executive level.• Supported M&A/new acquisitions including data migrations, supporting integration of acquired owners into the sales structure, and research on potential targets.

Troy, Michigan, Us

Focused on training, collaboration, and engagement across multiple sales organizations. Functional areas managed include Sales Enablement, Lead Generation, CRM Program Office, and Alliance Partner Relationship Management. In this role I had up to 19 direct reports.Project Highlights:• Sales Training: Identify, plan, and implement a comprehensive sales training program for over 1,250 participants globally. Included 4 unique curriculums for different sales roles: High Impact Sales Leader, Strategic Sales, Sales Effectiveness, Account Management. Also implemented High Impact Recruiting Leader for 125 participants. Program was successfully delivered, including a post-course Continuous Improvement Program. • Salesforce CRM Management: Managed environment with over 6.5M users. No down-time in over 2 years. Tool housed housing over 100 discreet applications for the sales and account management process. User base included 9,000 internal, 8,600 suppliers, customers, and 6.5M+ candidates. System housed 600k accounts, 12M contacts, 1.5M leads, with users creating over 20k opportunities annually (397k total).• CRM Restructure: Completely rebuilt data model for migration from 2 to 5 business units, each with autonomy over data and sales process.• Marketing Integration: Launched program with Marketing to map B2B lead sources (inception to purchase), allowing more informed marketing investment decisions based on actual ROI. • Lead Generation: Complete relaunch of the global team to improve alignment with sales organization (local, mid-market, and large account sales). Included integration of Alliance Partner relationship management program.• Salesforce Lightning: Year-long migration (all users, hundreds of custom objects, multiple integrations) to Salesforce Lightning including comprehensive organization-wide training program.• Buyer Journey: Working with marketing to customize sales communication and marketing content with the buyer personas being targeted.

Troy, Michigan, Us

Launched the Sales Enablement team to ensure sales teams had the skills, resources, and tools needed to effectively engage buyers throughout the purchasing process. This included sales training, onboarding, sales coaching, and the global Salesforce CRM platform. In this role I had 5 direct reports.Project Highlights:• Sales Training: Successful launch of Challenger Sale program for Global Sales (messaging, seller and coach training). Included Challenger Sale, Challenger Customer, and Manager Coaching Programs.• Onboarding: Implemented onboarding program for sales, account managers, and sales leads.• Sales Ops: Implemented sales processes including annual target setting, sales compensation plan design, win validation, and sales team design.• Sales Handbook: Design and launch of a SharePoint-based “Sales Handbook” including all the resources a new salesperson needs to be successful in their role.• Messaging Development: Implementation of messaging development program working with the product, marketing, operations, and sales teams.• Global CRM: Continued the expansion of the CRM program including the launch of 15-20 new applications and enhancements quarterly. • Presented at numerous conferences on global CRM, sales effectiveness, gamification, and collaboration programs.

Troy, Michigan, Us

Led the continued expansion of the global CRM and the new growth of the Lead Generation team. Began the process of building the Sales Enablement function. Managed a rapidly expanding instance of Salesforce (10K internal users, 2M external users) including the governance, change management, and roadmap initiatives. Implemented applications including sales gamification (Compete by Level Eleven), applicant tracking (JobScience), and data (Data.com). Launched 15-20 new applications/enhancements quarterly. Led expansion of Lead Generation to support sales teams in the Americas, EMEA, and APAC. Added Lead Generation for Strategic Accounts. Developed and launched Account Planning Methodology for large accounts.

Troy, Michigan, Us

Launched the CRM Practice within the global sales and account management organization. Focused on three areas: Salesforce CRM, Salesforce Chatter, and external Force.com consulting practice. Set the strategy for our Salesforce.com roadmap, including the extensive build out of mission critical functionality. Selected Accomplishments/Projects:• Led global CRM team supporting 1,700+ Salesforce.com CRM and Force.com users globally • Led global launch of Salesforce Chatter (collaboration) launch to 6500+ users in multiple languages• Solutions Architect for external customer engagements on behalf of Kelly’s Force.com consulting practice• Presented at conferences on global CRM and sales effectiveness

Troy, Michigan, Us

Primary relationship owner for a portfolio of enterprise level accounts. Includes responsibility for client relationship management, contract compliance, account strategy, contract negotiations, RFP management, business development, service issue resolution, site level implementations, and other duties as it relates to overall customer satisfaction, retention, and growth.

Troy, Michigan, Us

Divisional sales and operations management for the Central New Jersey, Northern New Jersey, and Metro NYC area. This includes contract staffing, direct hire recruiting, and project solutions for engineering and professional disciplines.

Troy, Michigan, Us

Divisional sales and operations management for Northeast Ohio (Cleveland) and Western Pennsylvania (Pittsburgh Area). This includes contract staffing, direct hire recruiting, and project solutions for engineering and professional disciplines.

Troy, Michigan, Us

Recruiter IT and Engineering professionals.

B.A., Business With Minor In Innovation & Problem Solving

Effective Communications & Human Relations