• Created a high functioning, lead generating website for a coaching business start-up, managing external design agency, and developing fluency in use of web design• Producing clear and concise customer communication to develop visibility across a range of media, doubling the customer mailing list and social network following• Acting as brand guardian, designed materials for external events, negotiating print costs under tight budget constraints• Generated and closed new leads for corporate workshops and events – the key business development target in year one• Prepared funding bids to grow the team and support business growth

• Designed and executed the timetables for the transition of 1500 students from classroom to online delivery during the COVID-19 pandemic, working collaboratively with over 100 faculty teaching staff and senior managers under substantial time pressure.• Chaired weekly Timetable Working Group to problem solve logistical solutions across the 3 campuses• Worked alongside the Director for Business Intelligence to ensure timetables were delivered within budget constraints.• Continued to provide campus leadership for the Birmingham location, delegating where necessary, to ensure business continuity.

• Following takeover, advocated for all 30 staff to receive enhanced employment terms through TUPE• Project managed a £500,000 premises overhaul, negotiated with contractors and suppliers to ensure best value, and successfully planned trades on site on a complex, time pressured build schedule.• Designed and executed a business development and marketing strategy in partnership with new colleagues, effecting a 200% growth in business turnover • Established exceptional relationships with all head office service functions to ensure Birmingham campus education delivery exceeded expectations

• Provided operational leadership for 7 UK campus locations, ensuring H&S compliance and high aesthetic standards across all buildings; and the recruitment of highly skilled support and teaching staff• Created business development strategies for each location, successfully safeguarding partner college funding, and generating substantial increases in private income streams• Provided a solutions resource for 6 campus managers, overseeing improved efficiencies in resource management and operational budgets for each location• Continued to provide campus leadership for the Birmingham location, delegating where necessary, to ensure business continuity

• Designed and executed a business development and marketing strategy, with over 70% lead conversion, and a 400% growth in business turnover • Overhauled administration and teaching teams; dramatically reduced staff absenteeism and turnover; resulting in an exponential improvement in student outcomes.• Fostered clear, effective reporting channels with key funders, securing business continuity and growth• Mentored high functioning administration and facilities staff, professionalising customer service and ensuring H&S compliant, high quality learning environments.• Slashed supplier contract costs by negotiating prices and fees, whilst ensuring the continuation and enhancement of services

A State Government agency providing strategic leadership and assistance to the film, television and digital media sectors of Victoria, Australia. Employed on a three month contract I managed three key projects and supported the Marketing and Communications Manager in fulfilling the agency’s internal and external marketing and communications requirements.Key responsibilities:- Media coordination - Information coordination: website content, eNewsletters, Government briefs- Event coordination- Design and print- Project and monthly reports- Attended project meetingsKey achievements included:- Coordinating local and national media activity and providing on site logistical support for a major Hollywood production taking place in Melbourne- Managing all elements of Film Victoria’s key annual screen industry practitioners event- Organising the media/public launch of an innovative online locations gallery for filmmakers

A Public-Private partnership Company with responsibility for the promotion, development and improvement of the heart of Scotland’s capital city.Marketing and Communications Manager 2005-2007Following a promotion I was charged with planning the company's marketing and communications strategy.Key responsibilities:•Design, copywriting and editing of all company publications and written materials•Fundraising for projects contained in the company’s action plan•Chair of City Centre Retail Marketing Group•Budget management for key marketing projects•Management of all company public relations activity•Management of external advertising, design, print, PR and event management agencies•Managed the company’s day-to-day activities in the CEO’s absence•Recruit and manage the M&C support teamKey achievements included:•Project management for the inaugural Edinburgh International Fashion Festival in 2006•Joint communications responsibility for the Edinburgh activities associated with the G8 summit at Gleneagles in 2005•Lead communications responsibility for the successful rebuttal of congestion charging proposals in Edinburgh in 2005•Leadership role in attaining “UK’s Best” status for Edinburgh Farmers’ Market in 2006/7Marketing and CommunicationsExecutive 2003-2005Recruited to a team of 3 to strengthen company media relations and improve the company’s marketing outputKey responsibilities:•Design and copywriting for a range of company publications•Project fundraising•Management of external agencies•Management of all company public relations activityKey achievements:•Achieved strong local profile for the company and its activities through management of media relations•Executed promotional campaigns for company events, with results including a 60% increase in visitor numbers at the company’s farmers’ market over a two year period•Leadership role in securing and retaining a major corporate sponsor for the Farmers' Market from 2003-5

Worked as part of a team of five delivering marketing services across the 60 offices of the UK government’s Scottish employment service network.Marketing Officer 2001-2003Following a promotion to the position of Marketing Officer, I focused on management of the design and print process; and organisation of recruitment events and ministerial presentations.Marketing Assistant 1999-2001An entry-level role to the in-house design team, which afforded me the opportunity to develop my skills in Adobe Illustrator, Photoshop and Acrobat, in addition to the Microsoft Office packages