David Mckeen Email & Phone Number

Yonkers, Ny, Us

• Lead the Cardiology (Cupid) and Epic Security (User and Provider Provisioning) teams, overseeing 2 managers and 16 developers, providing product leadership and strategic execution.• Deliver regular presentations updates to senior leaders and member CIOs on progress of process improvement efforts including a newsletter to ensure teams were kept abreast of changes.• Develop comprehensive training programs for the change management, users & security workgroup, and the content management team and published a dashboard with PowerBI to highlight key KPI’s• Manage and enhance in-house software for automated provisioning of new users, and enablement’s for providers in Epic, setting a future roadmap with KPI’s to report to leadership.• Designed and implemented a custom a change management tool utilizing AI to code VBA macros to better comply with auditor recommended best practices, reduce steps in the process, and increase satisfaction with the process by 42%, saving over 250 analysts an average of 2 hours a week.• Analyzed request and incident trends to identify low value work to transition to outsourced technology vendors allowing developers to focus on higher value work in line with organizational objectives.• Streamlined change management policy removing ambiguities and increasing clarity laying out the objectives and key results.• Optimized intake and demand management processes using Agile methodologies, improving work visualization and reducing staff burnout.• Member of the safety committee, tasked with reviewing major outages, identifying root causes, and remediation plans are put in place and executed.• Ensures compliance with hospital/facility policies and procedures and governmental/accreditation regulations.• Contribute to the PMO advisory committee, offering insights to enhance project intake and execution processes• Responsible for integrated testing services for Epic projects, maintenance updates, and release management

Yonkers, Ny, Us

● Provided second-level management support to eleven resources, and first level management support to 6 FTEs. ● Interviewed, hired, trained staff, mentoring, and performed performance reviews.● Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs for twenty different applications.● Coordinated projects, defining scope, managing milestones, budgets, and timelines and coordinating with other team members, consultants, and developers for integrations.● Worked closely with management teams to plan, develop, and execute strategies aligned to the client's vision.● Enhanced products based on client needs and proactively brought new features to decision makers.● Formed governance groups to prioritize work and standardize workflows.● Lead peers to reimagine processes and implement changes to increase effectiveness in testing coordination, change control, and cross team communication and collaboration.● Mentored 1st level managers in the organization.● Solution owner for three, four quarter, $4M Epic upgrades, with C-level progress reporting responsibilities, and coordinating Go-Live support and product management to ensure regulatory compliance.● Presented to the CIO, CTA, AVP, and Senior Directors of MIT a unified communications strategy to migrate from Skype (including telephony) to Teams including a hardware migration plan and collaborated with network, telephony, and Office 365 teams to implement and validate solutions.● Architected technology and workflow solutions for Cardiology and Food & Nutrition departments for the expansion to six community and tertiary hospitals deploying out enterprise standard systems, integrating workflows, and standardizing procedures, supplies, and implants within Epic avoiding hiring additional resources.● Converted paper-based processes used in Epic cutover activities to an all-digital process using Microsoft Office 365 technology.

Yonkers, Ny, Us

Coordinates IT support for the Cardiology, Food and Nutrition, and legacy Radiology applications. Proposes new initiatives in alignment with departmental & IT goals, and leads projects performing project management duties. Responsible for vendor relations, financial responsibilities for maintenance, develops budgets for responsible areas, operational and capital project budgets, and resource plans for support.• Manages a team of 11 analysts supporting 14 applications and responsible for performance reviews, mentoring and professional development of staff• Responsible for ongoing Epic Cupid enhancements, operational support, and new Cupid site rollouts• Planning Epic 2017 Upgrade implementation, support, and feature inclusions.• Serve as Executive on call handing Severity 2 major incidents and assisting the Major Incident Commander• Upgraded Xcelera system to ISCV performing data migration and full hardware platform replacement to a virtual environment adding failover capabilities to an alternate datacenter supporting 4 hospitals and 9 different ambulatory locations• Upgraded Muse to V9 performing data migration and full hardware platform replacement to a virtual environment adding failover capabilities to an alternate datacenter supporting 4 hospitals and 18 ambulatory locations• Epic Cupid and Radiant Proficiency obtained at certification thresholds• Assessed systems and ran projects to consolidate systems from multiple hospitals saving +100k annually.• Implemented Service Dashboards to monitor enterprise and department team specific KPI’s.

Yonkers, Ny, Us

Expanded my responsibilities to include the Clinical Operating systems team which managed the Food and Nutrition department as well as the Radiology Information systems, Mammography Reporting System and the LifeIMAGE application.Managed 8 analysts in their day to day and project activities.Oversaw the implementation of multiple projects including the implementation of the CBORD system at two additional hospital sites.Deployment of a custom solution to allow remote cardiology clinics to send images back the Montefiore Medical Center in order for them to be interpreted by the adult and pediatric cardiology department.Oversaw multiple Epic go-lives including 4 ambulatory go-lives as well as two inpatient go-lives. Worked with the Epic Cupid and Radiant team to deploy an interim and final state solution for the Radiology Information System and Mammography Reporting System as we transitioned them to Epic. Transitioned our Invasive Cardiology reporting to the EPIC cupid structured reporting as well as worked with the Epic Cupid team to implement the cupid module for technologist workflow and billing.Integrated CBORD with the Epic inpatient module troubleshooting interface issues and determining a final solution for the application. Provided onsite support for the Food and Nutrition department.Integrated LifeIMAGE into the Epic workflow and implemented the outbox functionality to allow the departments to secure distribute reports and images outside of the organization to its referrers.Integrated the 5 main cardiology systems PedCath, MacLab, Xcelera, Apollo, and Muse into Epic supporting the department onsite and troubleshooting issues with the Epic Cupid team.Upgraded the GE MacLab/Cardiology system in 10 Invasive labs. Developed the migration solution for the project and oversaw the go-live and vendor relations.

Yonkers, Ny, Us

Managed a team of 5 analysts in various project and operations work supporting the cardiology department which is considered a "center of excellence" for the institution. Proposed new initiatives in alignment with departmental & IT goals, and lead projects performing project management duties. Responsible for vendor relations, financial responsibilities for maintenance developing budgets for responsible areas, project budgets, and resource plans for support. Also responsible for developing budgets for projects executed for the department the team supports.I was the primary point of contact for the adult and pediatric cardiology departments. I de-escalated issues with the clients and worked with them to determine the overall direction of the IT initiatives to pursue on their behalf.Managed a team of applications support analysts applying my technical knowledge and strong policies and methodologies to maintain and support production systems. Assessed and troubleshoot issues with my analysts, consulted with vendors, and coordinate with other teams for problem resolution. Managed the assigned resources performing performance reviews and demonstrated effective internal communication and task delegation and development of my team.Working with the EPIC Cupid team, we developed an integrated solution with the Cupid and existing ancillary reporting applications in cardiology to provide a workflow to meet the department’s needs.Opened a cardiology outpatient clinic, planning the floor plan as well as workflow for the clinical systems used, coordinated with project managers and technical staff to deploy hardware and resolve issues.Realized a document standardization and improvement program to ensure proper training and support materials existing for all systems and that could evaluate understanding of key concepts by the team. Developed an “Application Profile” to document key components which was made an IT standard.

Manage model portfolios of assets focusing on maximizing yield investments with crypto assets in Centralized exchanges and DeFi protocols. Research new investments and protocols for risk/reward. Educate members in cryptocurrencies, DeFi and Web 3 technologies

Responsible for day to day operations and strategic direction of the company. Manages sales representatives as well as social media specialists to develop social media strategy and publish content on the behalf of clients. We offered managed social media services and a web based social media management platform offering customized content feeds, queued posting, branded content banners, reputation management, Social sweepstakes, social sweepstakes, and social selling. We also can help clients set up websites and blogs and develop a comprehensive marketing and social media marketing strategy.• Content marketing | generate fresh, optimized content for the website, email programs, and social platforms to establish authority and provide added value to prospects/clients• Website management | execute company website updates and build campaign landing pages in order to yield measurable results• Campaign management | develop strategic approach to conference attendance and comprehensive campaigns for each including product launches, targeted email promotions, direct mailings and social media engagement • Brand development | determine buyer personas to help establish the brand identity and message architecture, and use that to drive the creation of all marketing collateral and communications from the ground up.

We are invite only, network of elite treatment providers. Our team of clinicians has carefully selected and vetted each member prior to receiving an invitation to be considered for membership. Addicted Minds reads online reviews, hears client testimonials, gets professional recommendations, secret shops admissions, and reviews the clinical program and discharge planning of each provider prior to being approved for membership.Responsibilities Include- Day to Day Financial operations- Accounting / Bookkeeping- On-boarding of new Clients- Brand Marketing - Social Media Marketing & Management (Facebook, Twitter, Linkedin, and Google+) - Video Marketing

Boston, Ma, Us

- Coordinates all IT support and projects in Radiology, Cardiology, Pharmacy (Inpatient & Outpatient), Neurology, Ophthalmology, Urology, OBGYN, Sleep Lab, Otolaryngology, Endoscopy, and other departments. - Interfaces with IT leadership and clinical department stakeholders to help set strategic direction and choose technology direction. - Responsible for keeping within budgets and negotiating contracts for maintenance for responsible systems, plans hardware purchases for departments, and oversees a team of 8 analysts supporting 48 different systems directing their priorities and assisting with their professional development. - Responsible for vendor relations for systems the team is responsible for.

• Technology direction and evaluation;• Franchisor Relations;• Corporation responsibilities;• Project Management duties• Legal Liaison;• Develop Long term strategic plans and future expansion opportunities;• Guiding the operations of the company.

Latham, New York, Us

Coordinated all IT support and projects in Radiology and Oncology Departments including applications development, database monitoring, hardware purchasing, vendor relations, troubleshooting and documentation of systems and processes. Acted as System Administrator and Application Manager for company intranet, GE Centricity RIS, Merge Fusion Matrix, and Varian. Consolidated and documented enterprise Database infrastructure and reporting, and developed reports for enterprise use. Served as team lead for company’s HIPAA compliance team, and as Change Management liaison with business partners.-Designed and implemented paperless workflow and patient tracking system using SharePoint that eliminated need to hire additional staff member.-Integrated 4 different clients into a single workstation and enabled remote data access by implementing 24x7 teleradiology system combining networking hardware, workstation hardware and software. Enabled radiologists to work offsite while on-call and cut costs by $300K.-Saved $45K in interfacing costs and an additional $45K in support costs by standardizing EMR system across all business units. Converted Nextgen EMR data to Allscripts EMR-Consistently delivered all projects on-time and on-budget. Meticulously coordinated resources and managed staff of up to 10 while outpacing deliverables schedule.-Developed knowledge management system used to help train new desk technicians and prevent loss of critical information.

Troy, Ny, Us

Researched strategy and decision-making processes in combat situations. Conducted onsite research at Rome Air Force Research lab and made development recommendations. Analyzed software evaluation metrics and developed a scorecard to measure successes of IT systems in the Air Force.

Managed IT infrastructure and daily office operations including evaluating and implementing new software and diagnostic equipment, developing systems to improve practice operations, and redesigned forms for easier use. Designed layout and flow of new office space. Implement EMR and integrated system into existing billing system.  Modernized infrastructure throughout entire practice including networking, computer hardware, OS, and software. Increased productivity and efficient use of space while reducing technical downtime. Seamlessly transitioned practice to new location and maintained operations during 3-month renovation with no revenue loss. Developed Access application to for auditing outsourced billing services.

Us

Us

Wrote single source contracts up to 1 Million dollars in value.

New York, New York, Us

Mba, Business

Ms, Information Technology

Bs, Management And Technology

High School Diploma