David Yau Email & Phone Number

Temple City, California, United States

South El Monte, California, United States

• Performing daily end of day audits to confirm that all balances are in check before closing the day
• Resolving any incorrect out of balances by doing any needed adjustments in the Opera PMS system
• Handling processing any remaining no shows, cancellations, late arrivals, or any other outstanding charges
• Reconciling multiple financial reports to ensure 100% accuracy of financial accounts and correct payment
• Preparing daily manager reports through Excel to record the end of day audits
• Training new employees on how to perform various night audit duties and responsibilities

South El Monte, California, United States

• Utilizing the Opera PMS system for daily operations in processing daily guest arrivals and departures.
• Ensuring that all guests’ reservations, questions, requests, and complaints through answering the phone or in person are done so in a timely and professional manner
• Handling processing different types of payments received accurately such as by card or cash in order to confirm that guest billings and the cash drawers are balanced
• Training new employees on how to perform various front desk duties and responsibilities

Riverside, CA

• Designed infographics on promoting Healthy Campus and their accomplishments
• Promoted relevant student health resources to UCR students in ways such as on Instagram

Riverside, CA

• Designed and presented PowerPoint presentations for every weekly general body meeting
• Produced weekly minutes for both every general body and executive committee meeting
• Created a Google Calendar that was updated consistently with all events and deadlines
• Managed the files and documents of the chapter that needed to be collected and stored
• Assisted the President in leading every weekly general and executive committee meeting
• Served as the alumni liaison of the chapter and as a member of the executive committee

Riverside, CA

Riverside, CA

• Contacted various local businesses and organizations to create fundraisers
• Promoted the fundraisers by using flyers and social media such as on Facebook and Instagram

Bachelor'S Degree, Business Administration (Marketing)

Activities and Societies: Alpha Phi Omega and UCR Healthy Campus

High School Diploma

Activities and Societies: Interact Club and Orchestra