Software Engineer
CurrentDeveloped back-office software from scratch to support business growth, achieving the following:- Participated in a complete data migration to a new management system, including back-office software, delivered in a record time of 2 months.- Developed software for appointment control and management, resulting in a 3X increase in daily installations and 500% growth in paying customers within the first year of launch.- Led the design, workflow streamlining, and development with cross-functional teams of a software for B2B lead and customer management, improving data reliability, team productivity, and customer growth by 33% in the first 4 months.- Led the design, workflow streamlining, and development with cross-functional teams of a software for fiber route management, reducing operational workload.- Automated plan changes, speeds, and internet connections/disconnections for clients through API integration, achieving 100% automation and significantly reducing operational times