David Merkin Email & Phone Number

Dublin, Ireland, Ie

As the site IT Manager my role manages the team that provides technology support for all desktops, laptops, servers, storage, network switches/firewalls, MPLS, desk phones, mobile phones, E-Mail, applications, lab hardware/software, manufacturing hardware/software, backups, data center, cabling, operating systems, databases, Virtual Desktop/Server and cloud SaaS. Manage a team of 3 – 4 technicians providing laptop/desktop hardware repair and upgrades, repair/install of Office 365 E-Mail and Microsoft Office Suite, VMWare updates and configuratoin, CISCO UCS, NetApp for CIFS and NFS storage, troubleshoot MPLS issues with network team and vendors, MobileIron install/troubleshooting, Apple iPhones setup, Email and Database troubleshooting. Manage and mentor the team and provide career development through training and roles, responsibilities and objectives.Working with a cross functional technology team I have successfully lead many projects creating a more efficient process through automation using the Microsoft Power Platform. Projects include mobile and computer phone requests, safety notification application, incident application, manufacturing tote tracking and application toolbox.

Austin, Tx, Us

CMIT Solutions of Southwest Nassau provides IT services to small and medium-sized businesses servicing the Nassau County area. We look to build long-term relationship with our clients by providing proactive managed services for their computers, networks, virus protection, secure data backups, disaster recovery solutions, and business continuity. Our clients include firms in law, professional services, medical, financial services, brokerage, consulting, engineering and architecture, retail, manufacturing wholesale and many other areas.

New York, New York, Us

Managed projects and provided technology services to credit, HR, legal, risk and other departments corporate-wide. Projects included system migrations, data center reviews, and technology implementation (e.g. NAS, servers, desktops). Key projects and accomplishments:►Network Storage (NAS) Migration: Served as Project Lead to test, select and migrate 1500 users and 200 Windows and Linux servers to NetApp storage system.---Managed project from beginning to end; implemented 16 NetApp appliances within 6 months' time, providing redundancy with failover on all devices.---Saved company 20% on costs by engaging and building relationships with NetApp sales and technical teams to secure optimal pricing and onsite technical assistance.►Business Continuity Planning: Led business continuity plan for company Tier 1 servers.---Reduced failover time by 50% over 3 years’ time by engaging with network infrastructure, application development, and other technical teams to ensure scripts were automated and systems were in place to optimize failover capability.►Front-end Operations Design & Development: Designed and developed front-end operations, improving user workflow and enhancing central ticketing system reporting with JavaScript.---Consolidated 75 ticketing types down to 6 for over 50 products, increasing productivity of SLA support team and enhancing user experience.

New York, Ny, Us

Network administrator project lead supporting Microsoft Windows NT serversManaged logon script development using IBM REXX scripting language to provide drive mappings through the Windows environment.

Network Administrator servicing Windows Desktops and UNIX Servers for the Trading Floor and Back Office.

New York, Ny, Us

Windows support and Novell Server Support.

London, Gb

Network Systems Administrator

Mba, Technology Management

Bachelors, Computer Systems