David Wallace Email & Phone Number

Frankfurt, Hesse, Germany / Home Office

Eschborn

• Automate and Monitor Ernst & Young enterprise architecture; including servers, SQL databases, Network, Virtual devices, all Business Critical Applications. • Moogsoft automating EYs Monitoring platforms. • HP Products• HP OpenView/OML/OMi/NNMi/SiS/BSM/SHR/OVPM• SCOM 2012/16/19 • Currently Working to Move Monitoring to Direct Ingestion into Moogsoft and automate that intake.• Scripting performed mostly in Perl, powershell, bash, java.• All monitoring is implemented to ITIL 3 methodologies working with our change coordinators

Part of the Enterprise Monitoring team at a large insurance Co. with probably the largest OpenView install in North America.

• HP OpenView/OVOU 8.1, NNM 8, OVOW 7.50/8.10, SiteScope, DDM• HP OpenView over 4000 nodes currently managed on Microsoft/Unix/Linux platforms• CA Spectrum 9.0 and Ehealth 6.1 newly implemented.• Hardware Includes HP, IBM, Stratus, Tandem• Perl/VB and Shell Scripting, SNMP• Responsible for all Enterprise Monitoring in Asia, Latin and North America. • Responsible for all documentation of System Enterprise Monitoring.

HP OpenView/Windows, NNM 6.41/7.5, OVOW 7.21/7.50, OVNM, ASAP SPI• HP OpenView 187 nodes currently managed, 26 with OV agent of which 16 AIX UNIX 2 HPUX, 2 Solaris the rest Windows 2000/XP/2003, for internal Test/Development systems we use a homegrown agent these include Linux Red hat and Suse. 5 Customer networks, SPI for Hardware and using SNMP traps for the application. To that end I personally set up this environment. Korn Shell, Perl and VBscripts written personally are used to enhance the performance of OVOW.• Nagios, Development, currently v. 2.2.• 3 Implementations, Aachen, Frankfurt, Germany and in Lille France Office • Microsoft Exchange SPI• Microsoft 2000/XP Client & 2003 Server (Cluster)• Novell Netware 5.x Server • Unix AIX 4.33/5L 5.2/5.3 HP-UX, Sun Solaris• Hardware HP, IBM, DELL, Stratus, Tandem• Perl/VB and Shell Scripting, SNMP• Customer Service in area, Banking, Credit Card, Card Handlers

• HP OpenView Monitoring prior to IBM Purchase from PwC ConsultingAt which time OpenView was replaced with Tivoli. 1 Implementation NNM used for overseeing Network switch/hubs etc.• Extensive Lotus Notes client / Lotus Notes administration 4.x and 5.x • Design installation and support of Desktops/Laptop PCs in LAN/Wan environment• Desktop / Laptop support (HP, IBM) • Windows NT 4/2000 Server Administration. • Support of SAP R3 Client, DHCP, Proxy Server, WTS Citrix Server • Testing of new Hardware and Software prior to purchase and rollout. • Extensive Branch Office service. • Level 1, 2 and 3 troubleshooting of desktop/server, LAN and WAN issues. . Ethernet & Token Ring • Veritas Backup