Elicitation and document of function requirements in Blueprint requirements repository for Core e-Business Servicing Platform. Portfolio planning for Core projects utilizing SAFe Agile Methodology. Proficient in JIRA and Confluence project and issue tracking.

Led integration efforts to merge legacy applications after company merger. Conducted feasibility studies to identify solutions. Responsible for the eliciatation of rules and data mapping to sunset manual Insurance registration and Producer licensing systems. Led efforts for the requirements and validation of merged critical data for both companies in day 1 of the new company. Additionally, supported knowledge transfer for applications support.

Support of several enterprise wide applications. Understanding of business needs for the implementation of multi-year expense and premium application allowing senior management to evaluate target setting goals. Introduction of SDLC templates and documentation to achieve success for implementation. Executed an agile approach to the implementation of a new premium booking application with data feed to downstream financial, claims, and reporting systems. Provided feasiblity and scope of projects, requirements gathering and documentation, mapping, test strategy, and development of test cases. In addition, support of premium editing critical path systems for regulatory reporting.

Acquired ownership of world-wide manual policy registration system responsible for booking of approximately $1 billion in premium annually. During this time responsibilities were overlapped. Coordination of transition while setting up roles. Documentation specialist defining work flows, processes, and training. Effectively ran quarterly meetings with Senior Management representing both Commercial and Personal lines of business to assure communication and collaboration of initiatives. Support of Helpdesk and Branch Operations for resolution of field issues and communication of process and workflow enhancements. Successfully provided onsite training and documentation to Customer Service Reps in processing centers for associated application.

Managed a team of eight developers supporting Premium Booking applications. Utilization of Project Path for resource, capacity, and budget planning which contributed to the successful implementation of related application projects . Intrumental in cross-training team for support of all applications in addition to technical training. Provided impactful feedback/reviews for the growth and development of team members.

Lead developer for manual policy registration system, responsible for UI, database design, and data model. Design and development of web-based centralized report center enhancing booking information to Senior Management and Operations. Responsible for maintaining and upgrading 4 critical path systems which process/validate data for all Commercial and Personal rating systems. Coordinate requests, develop time frames and test plans, and coordinate testing with other impacted I/T areas. Implement said request utilizing SDLC documentation and adhere to SOX compliance. Research and identify system issues to reduce abends. Work closely with Disaster Recovery team to identify and document run books and restart instructions.