David Miller Email & Phone Number

Seattle, Wa, Us

Proactively manage and maintain server, network, and system security settings within the Microsoft Windows platform. Design overall hierarchy of business units (via Active Directory), while streamlining the use of GPOs to provision drive and printer mappings by implementing changes to the Active Directory OU structure. Automate the de-provisioning of accounts, ensure files archival, establish system security, and remove old accounts from the Office 365 and Active Directory. Develop and maintain documentation of system infrastructure and procedures to support team members in resolving the problems and locating a specific failure. • Transitioned all domain controllers from 2008 to 2016 as well as upgraded domain functional level to 2012. • Led end-to-end migration of remaining Exchange 2010 accounts to Office 365. • Transformed existing public folders to shared mailboxes/calendars that provided a better solution to the business units. • Provided full redundancy and eliminated single point of failure issues by redesigning/rebuilding the DHCP infrastructure. • Automated the email provisioning of new user and shared calendar/mailbox accounts by executing a PowerShell script.

Seattle, Wa, Us

Majorly contributed to the building/re-building of servers for OS upgrades, applications, and services. Streamlined server deployment procedures by establishing hardware/software standards. Created and maintained documentation for the server build and decommissioning processes. Utilized Group Policy Objects (GPOs) for managing desktops, user accounts, and servers. Conducted detailed audits for deployed physical servers and configured the iLO for all HP servers. Implemented windows servers patching as well as ensured software deployment and ticketing by utilizing WSUS and KACE. Backed-up and restored physical and virtual Windows servers by leveraging CommVault. • Migrated overall email accounts from an internal Exchange 2003 environment to Office 365 (using Power-shell scripts).• Oversaw migration of vCenter platform and ESXi hosts from 5.0 to 6.5.• Reduced cost and improved operational efficiency by migrating servers from physical hardware to virtual servers (P2V).• Effectively quantified the server environment by creating a server and application tracking database with a web front-end and an automated gather process.• Ensured security for existing employee base by deactivating former employees accounts in a timely manner through a domain accounts validation process (with the external HR database). - Reclaimed 4 TB+ data by eliminating home folders assigned to previous employees, using an automated process.

Courbevoie, Ile De France, Fr

Implemented a windows patching process for each state that included patching the development servers, testing those servers, patching the UAT servers which are then tested by the customer and finally patching the production servers. • Provided tier-III technical support for managing/upgrading MorphoTrust suite of applications (Facial recognition, Gated issuance, and Image capture) across five north-western states.• Automated the restart process of the customer’s environments by developing scripts.

Denver, Co, Us

Built/procured servers and desktops in collaboration with vendors. Led SOX audits to ensure compliance with Sarbanes–Oxley’s requirements. Managed overall hierarchy of organization by administering Active Directory. Proactively managed Exchange 2003 and 2010 servers with an aim to streamline communication and administrative functions (email, calendaring, scheduling). Developed scripts to consolidate faxes accessed via the file system to a single server with a backup process for the recovery of unintentionally deleted faxes. Generated reports on the health of the VMWare environment by using vFoglight.• Successfully led a project for the transitioning of vCenter and 43 ESX hosts from 4.0 to 4.1 and then to 5.0. - Upgraded vCenter and ESXi hosts to 5.1 by implementing a robust plan.• Significantly reduced the cost of conducting SOX audits by reducing the time required to gather and deliver the data to the auditors from over 40 hours per quarter to just 4 hours.

• Maintained customer-facing web, SMTP, and SQL servers by delivering operations administration/engineering support. • Supported Least Privilege Access (LPA) project by designing and implementing the core Windows infrastructure designs. • Established a secure access to corporate resources for external vendors.

• Contributed to the removal of all remaining Microsoft Windows NT 4 systems for the organization. • Generated migration strategies for each system by tracking down all of the appropriate contacts and information regarding all remaining NT 4 systems and applications (in collaboration with a team of engineers).

• Delivered desktop and server management support to Microsoft and external clients through implementation of the Microsoft Managed Solutions project. Maintained Active Directory in seven different domains.

• Prepared PacMed for a DITSCAP (DoD Information Technology Security Certification and Accreditation Process) audit by creating Active Directory Group Policy Objects (GPOs).

• Established and drove the IT department (in a call center environment) to support 725 employees in delivering high quality services to the company’s customers. • Led a cross-functional team (three desktop support technicians and a telecom engineer) and devised effective plans for managing overall IT operations, including server operation, maintenance, and administration.

Washington, Dc, Us