David Miller Email and Phone Number
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Senior IT professional with 20+ years’ experience implementing creative technical solutions to maintain and upgrade IT infrastructure, ensuring higher performance, maximum availability, and user satisfaction. Proven success migrating servers from physical hardware to virtual servers, migrating Exchange 2003/2010 to Office 365, as well as transitioning vCenter and ESX hosts to upgraded versions. Recognized for establishing and driving the IT department to support large employee/customer base within the call center environment. Credible history of safeguarding critical resources from security threats, while expediting/optimizing audit and account management procedures through power-shell scripting. Adept at managing the Service Desk delivery and operations through effective planning and resource utilization. Stellar record of leading, coaching, and training teams to improve productivity and operational efficiency. Creative problem-solver with history of identifying, isolating, and resolving technical issues in an efficient manner. Refined analytical and critical-thinking skills always ready to devise innovative technology solutions and lead technical projects for driving significant improvements across the organization.
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Senior Windows System AdministratorProliance Surgeons Dec 2017 - PresentSeattle, Wa, UsProactively manage and maintain server, network, and system security settings within the Microsoft Windows platform. Design overall hierarchy of business units (via Active Directory), while streamlining the use of GPOs to provision drive and printer mappings by implementing changes to the Active Directory OU structure. Automate the de-provisioning of accounts, ensure files archival, establish system security, and remove old accounts from the Office 365 and Active Directory. Develop and maintain documentation of system infrastructure and procedures to support team members in resolving the problems and locating a specific failure. • Transitioned all domain controllers from 2008 to 2016 as well as upgraded domain functional level to 2012. • Led end-to-end migration of remaining Exchange 2010 accounts to Office 365. • Transformed existing public folders to shared mailboxes/calendars that provided a better solution to the business units. • Provided full redundancy and eliminated single point of failure issues by redesigning/rebuilding the DHCP infrastructure. • Automated the email provisioning of new user and shared calendar/mailbox accounts by executing a PowerShell script. -
Senior Windows Systems AdministratorThe Seattle Times Dec 2013 - Dec 2017Seattle, Wa, UsMajorly contributed to the building/re-building of servers for OS upgrades, applications, and services. Streamlined server deployment procedures by establishing hardware/software standards. Created and maintained documentation for the server build and decommissioning processes. Utilized Group Policy Objects (GPOs) for managing desktops, user accounts, and servers. Conducted detailed audits for deployed physical servers and configured the iLO for all HP servers. Implemented windows servers patching as well as ensured software deployment and ticketing by utilizing WSUS and KACE. Backed-up and restored physical and virtual Windows servers by leveraging CommVault. • Migrated overall email accounts from an internal Exchange 2003 environment to Office 365 (using Power-shell scripts).• Oversaw migration of vCenter platform and ESXi hosts from 5.0 to 6.5.• Reduced cost and improved operational efficiency by migrating servers from physical hardware to virtual servers (P2V).• Effectively quantified the server environment by creating a server and application tracking database with a web front-end and an automated gather process.• Ensured security for existing employee base by deactivating former employees accounts in a timely manner through a domain accounts validation process (with the external HR database). - Reclaimed 4 TB+ data by eliminating home folders assigned to previous employees, using an automated process. -
Senior Customer Support EngineerMorphotrust ™ Usa Mar 2013 - Jan 2014Courbevoie, Ile De France, FrImplemented a windows patching process for each state that included patching the development servers, testing those servers, patching the UAT servers which are then tested by the customer and finally patching the production servers. • Provided tier-III technical support for managing/upgrading MorphoTrust suite of applications (Facial recognition, Gated issuance, and Image capture) across five north-western states.• Automated the restart process of the customer’s environments by developing scripts. -
Senior Systems EngineerDavita Feb 2007 - Mar 2013Denver, Co, UsBuilt/procured servers and desktops in collaboration with vendors. Led SOX audits to ensure compliance with Sarbanes–Oxley’s requirements. Managed overall hierarchy of organization by administering Active Directory. Proactively managed Exchange 2003 and 2010 servers with an aim to streamline communication and administrative functions (email, calendaring, scheduling). Developed scripts to consolidate faxes accessed via the file system to a single server with a backup process for the recovery of unintentionally deleted faxes. Generated reports on the health of the VMWare environment by using vFoglight.• Successfully led a project for the transitioning of vCenter and 43 ESX hosts from 4.0 to 4.1 and then to 5.0. - Upgraded vCenter and ESXi hosts to 5.1 by implementing a robust plan.• Significantly reduced the cost of conducting SOX audits by reducing the time required to gather and deliver the data to the auditors from over 40 hours per quarter to just 4 hours. -
System Engineer Msn Spaces, Groups And Alerts, Excel Data / Windows Core Infrastructure EngineerExcell Data Apr 2006 - Feb 2007• Maintained customer-facing web, SMTP, and SQL servers by delivering operations administration/engineering support. • Supported Least Privilege Access (LPA) project by designing and implementing the core Windows infrastructure designs. • Established a secure access to corporate resources for external vendors.
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Senior Systems Engineer/ArchitectPomeroy Systems At Washington Mutual Jan 2006 - Apr 2006• Contributed to the removal of all remaining Microsoft Windows NT 4 systems for the organization. • Generated migration strategies for each system by tracking down all of the appropriate contacts and information regarding all remaining NT 4 systems and applications (in collaboration with a team of engineers).
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Active Directory EngineerExcell Data Jan 2005 - Jan 2006• Delivered desktop and server management support to Microsoft and external clients through implementation of the Microsoft Managed Solutions project. Maintained Active Directory in seven different domains.
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Active Directory EngineerTriplenet Technologies At Pacific Medical Center (Pacmed) Jun 2004 - Dec 2004• Prepared PacMed for a DITSCAP (DoD Information Technology Security Certification and Accreditation Process) audit by creating Active Directory Group Policy Objects (GPOs).
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It ManagerNextel Communications, Bremerton Wa (Outsourced To Teletech Holdings Inc., 2002 – 2004) May 2001 - Mar 2004• Established and drove the IT department (in a call center environment) to support 725 employees in delivering high quality services to the company’s customers. • Led a cross-functional team (three desktop support technicians and a telecom engineer) and devised effective plans for managing overall IT operations, including server operation, maintenance, and administration.
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It ManagerApco Worldwide May 2000 - May 2001Washington, Dc, Us -
Network ManagerMetropolian King County Council 1997 - 2000
David Miller Skills
David Miller Education Details
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Peterson High SchoolGeneral
Frequently Asked Questions about David Miller
What company does David Miller work for?
David Miller works for Proliance Surgeons
What is David Miller's role at the current company?
David Miller's current role is System Administrator at Proliance Surgeons.
What is David Miller's email address?
David Miller's email address is da****@****ler.com
What is David Miller's direct phone number?
David Miller's direct phone number is +136062*****
What schools did David Miller attend?
David Miller attended Peterson High School.
What are some of David Miller's interests?
David Miller has interest in Photography, Animal Welfare, Camping, Motorcycle Touring.
What skills is David Miller known for?
David Miller has skills like Servers, Active Directory, Windows Server, Troubleshooting, Microsoft Exchange, Networking, Vmware, System Deployment, Disaster Recovery, Data Center, Windows, Sharepoint.
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