Skills•Dedicated, responsible experienced customer service employee looking for opportunities in the health industry•Experience in outbound calls with members of HealthNet northeast providers and members •Five years experience responding to customer intake calls to complete health inquiries and promoting well-being using established electronic information systems •Exposure to efforts converting to affordable health care plans for diverse cultures and people•BS diploma in Health Administration•Specialized in two years management experience•Accustomed to working in high volume incoming contact centers.•Able to type 50 wpm•Education includes ICD-9/CM and CPT coding •Knowledge of various health care benefits plans including Medicare and Husky•Extremely outgoing, people oriented servant manager•patient, resilient and stress tolerant •effective communication skills •Customer-focused with a genuine interest in helping others •Cooperative and enjoy working with others as part of a team Mature and responsible with focus and attention to detail •Able to multi task while maintaining integrity and quality of service •Above average computer navigation skills