David Mileaf Email & Phone Number

Trenton, Nj, Us

Jersey City, Nj

Poker Room / Poker Specialist Team PartyPoker / BETMGM / Borgata Poker U.S. Market-Responsible for all tasks related to NJ poker operation including but not limited to the creation and modification of tournaments, entry tickets, tournament structures, prize structures and overall scheduling. -Monitor and implement structure to exceed KPI expectations of the poker product across all labels. Provide and implement ideas to improve areas of concern within the platform.-Liase with our parnters in relation to our poker products to provide updates and discuss proposals. -Improve/Sustain player relations through social media via effective complaint handling, compensation when required and communicating news/updates-Provide content and handle player interaction on various social media platforms (i.e. Facebook, Twitter, PocketFives and TwoPlusTwo)-Perform in depth poker investigations for our Formal Complaints Team on internet based front ends: partypoker / BETMGM / Borgata Poker-Liaise with The Borgata Casino's compliance in regards to social media promotions, promotional poker events and bonus legalities. -Poker Specialist responsible for the in depth analysis of all poker related inquires, complaints, withdrawals and internal investigations. Including but not limited to chip dumping, collusion and unauthorized software usage.

Hoboken, New Jersey

Risk Operations Associate - Poker Specialist TeamU.S. Market-Responsible for all tasks related to patron verification, processing cash transactions, executing account adjustments, and conducting suspicious account investigations, in order to mitigate risk. -Improve customer retention via effective complaint handling and player compensation when appropriate.-Provide fraud prevention process and implementation for 1st Line Customer Service in Hyderabad, India. -Perform in depth poker investigations for our Formal Complaints Team on internet based front ends: partypoker.com and borgatacasino.com. -Liaise with The Borgata Casino's compliance and fraud prevention staff for the investigation of collusion, money dumping and money laundering. -Poker Specialist responsible for the in depth analysis of all poker related inquires, complaints, withdrawals and internal investigations. Including but not limited to chip dumping, collusion and unauthorized software usage.-Registered casino agent with New Jersey Department of Gaming Enforcement.

Marlton, New Jersey

Fraud Analyst US Market*Responsible for all tasks related to patron verification and conducting suspicious account investigations, in order to mitigate risk. *Improve customer retention via effective complaint handling and player compensation when appropriate.*Provide fraud prevention process and implementation for Customer Service in California. *Liaise with The Borgata Casino's compliance and fraud prevention staff for the investigation of identity theft and money laundering*Registered casino agent with New Jersey Department of Gaming Enforcement.

Bensalem, Pennsylvania

Chester, Pennsylvania