David Millar is an expert facilitator, with skills in all aspects of training, equipping him to: * conduct training needs analysis * design training * facilitate training * supervise a training teamDavid has operated Future Perfect Training & Project Management Pty Ltd since 1999. This is a specialist training-provider of financial, systems, procedural and technical training and general facilitation. A skilled facilitator, David concentrates on “tougher” training tasks, involving financial information and analysis, technical understanding, legal requirements and implications, credit and systems and procedures. Certificate, Diploma and Advanced Diploma level facilitation is a key offering as well as leadership and management training.Over the last 15 years, David has written scores of training programs, both for Future Perfect’s own suite of programs offered on a “per participant” basis, and for companies such as:•ANZ•Finsia •FOXTEL•National Australia Bank•Royal Bank of Canada•World Vision•ME Bank•Telstra•Metricon •Alinta Energy•SES Vic•RMIT UniversityMore than anything, David is a team player: he doesn’t seek accolades – his goal is to ensure the best possible outcome for every project. That means interacting with stake-holders, integrating a variety of suggestions and opinions, and providing cohesion within any team so that all team members are able to achieve their full potential.David never loses sight of the learner. Everything he does ensures the learner has the optimal training experience: lively; interactive, dynamic, engaging and memorable. With experience in all aspects of learning, he knows the best medium to use to convey learning in the fastest and most effective way

Landing the student management system for our Vietnam campuses. So many great people here.

Development of training and communication materials; facilitation of training and information sessions

Design and delivery of training materials with supporting work instructions

What a great time at Metricon, but sadly, our project is on hold for the time-being. It will be great to work with you guys again. Loved where I worked!

I've enjoyed a broad range of consulting tasks during the introduction of the Saba-inspired Learning Management System, Telstra: My Future. As soon as that finished, I worked on the Australian Consumer Law project, and then on training development for the new Discovery Store in Sydney. Just finished and ready for my next assignment

Responsibilities•training needs analysis with various internal clients to devise new training strategy and provision of advice on how best to deliver the strategy.•scoping and project management for the development of training programs for ANZ’s lending centres world-wide.•use of subject matter expertise to design and develop training (including instructional design).•accreditation of an international team of trainers.•facilitation of the training to 19 countries and six Australian capitals.•project management of the roll-out of the training development program internationally.•integration of computer-based training into the core training curriculum.Achievements•identified key ANZ business strategies; advised on effective methods of developing staff, packaged the strategy into a comprehensive training and development program and implemented it across the network of 43 countries. This empowered staff to operate more accurately and with greater speed. •directly trained staff in 19 countries and six Australian states and territories. This resulted in employee buy-in to the new processes and the successful implementation of the training program. •developed a keen understanding of the cultures of Asia. This enabled me to speak confidently to many different audiences and achieve behavioural changes amongst the many staff trained internationally. •designed, developed and delivered training for various Vietnamese Banks. My work has been translated into Vietnamese and is used as an ongoing reference. This elevated ANZ’s status as an international bank and fostered a strong relationship between ANZ and the State Bank of Vietnam (the Vietnamese equivalent of the Reserve Bank of Australia).•awarded the ANZ Group Recognition Scheme Award (HR Division) for the successful design, delivery and project management of the new development program.

Primary job tasks included financial analysis, customer relationship management, liaison with professionals such as accountants and lawyers.