David Kidd Jr. Email and Phone Number
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David Kidd Jr. personal email
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Dynamic and results-driven professional with extensive expertise in strategic planning, budget management, and infrastructure operations. Proven track record of overseeing major programs valued at over $58.5M and leading teams of up to 154 members across multiple workstreams. At The University of Washington, I developed impactful staffing strategies and training plans that enhanced professional development and improved employee retention through cross-departmental collaboration. In a previous role with Microsoft's Global Network Acquisition Group, I directed a comprehensive global rollover analysis of Telecommunications purchase orders, negotiated contracts that aligned seamlessly with business strategy, and implemented operational improvements that resulted in annual savings exceeding $500K. My unique capacity to integrate my Information Technology skill set has consistently driven cost savings, boosted revenue, and elevated customer satisfaction; notably achieving a 14% increase in billable utilization through standardizing operational tasks and documentation. Let's connect if you're looking for someone who can not only manage your IT infrastructure but also provide strategic direction that aligns with your business objectives while ensuring compliance within enterprise systems. Together let's drive growth and innovation using smart IT strategies backed by solid IT infrastructure management skills.
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Author And Leadership Culture ReformerCurated Leadership WisdomRedmond, Wa, Us
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Director Of Information TechnologyLifelong Mar 2024 - PresentSeattle, Washington, UsLifelong is a nonprofit organization that provides basic needs, rent subsidies, meals, and volunteer opportunities for people living with serious and life-challenging illnesses. -
Sr. Operations MangerUniversity Of Washington Mar 2020 - Dec 2023Seattle, Wa, Us● Led the UW Finance Transformation WorkDay Technical Program Operations and responsible for the $58.5M resource budget within the $339M FT Program.● Developed the staffing strategy, in compliance with UW policies, to remotely hire 154 technical team members for the Finance Transformation program while collaborating and supporting other hiring efforts in other groups and resource assignments.● Directs four managers and a team of 75 reports across the US assigned to support 13 workstreams: including developers, analysts, technical trainers, technical writers, and QA resources.● Established outsourcing policy & practice to rapidly onboard and assign resources to critical roles.● Designed training plans for technical & non-technical roles that included certification and other professional development goals.● Collaborated with leaders to build partnerships within UW Medicine, UW Research, and multiple support departments to prioritize resource needs, shorten the recruiting process, and improve employee retention, to align with competing business requirements and cross-functional, long-term priorities. -
Chief Expedition OfficerOutside Activities May 2016 - Apr 2023Snohomish, Wa, UsOutside Activities is a Veteran-owned, corporate benefits offering that provides all generations with an opportunity for healthier lifestyles and affordable access to exceptional outdoor experiences while receiving environmental education and superior customer service. -
Vendor Delivery Manager - AmericasCommscope Feb 2019 - Nov 2020Hickory, North Carolina, Us● Supported Microsoft's Global Network Acquisition Group (GNAG) and CO&I's continental fiber backbone.● Reviewed & ordered LH & Metro DF, LH & Metro Lit, and DIA/OOB circuits using internal tools.● Reviewed & processed site/circuit decommissions after needs analysis/review.● Directs the global >$1M PO annual rollover analysis, update review, and service renewals.● Negotiated contracts for outsourced service renewals and termination of redundant services to meet the business strategy.● Evaluated, confirmed, and approved PO extension requests for the infrastructure services within the Americas.● Reviewed and corrected tickets discrepancies using TFS & Power BI to ensure timely service delivery and corrective actions to meet operational requirements.● Documented GNAG's as-is processes and developed recommendations for improvements that saved >$500K annually. -
It Consultant/ContractorSpinel Solutions, Llc Apr 2016 - Feb 2019● Consulted and provided risk and compliance reporting with performance metrics presentations.● Evaluated IT processes and recommended improvements for clients to meet business requirements.● Led IT infrastructure implementation in new data center build for cloud-based solutions and database cluster.● Developed operational and change management processes for clients to ensure compliance within enterprise systems.● Expanded data center and network capacity for shared colocation that included off-site back-ups to meet service level agreements and security requirements.● Re-designed network data center architecture to support and deploy SaaS delivery to clients.● Implemented data center inventory and spares management system development. ● Evaluated industry trends to establish benchmark and monitored systems development to align with customer requirements and technical specifications.● Evaluated PMO processes that resulted in 11% reduction in errors, including DevOps practices and performance management.
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Interim Pmo Manager West/Central, ServicesZones, Inc. Sep 2018 - Jan 2019Auburn, Wa, Us● Directed seven project managers (PMs) and four project coordinators (PCs), reviewed project status and plans, audit project process flow, and align efforts to accomplish corporate goals and objectives.● Provided performance reviews for PMs & PCs after project completion and helped establish professional goals and identified cross-functional training opportunities.● Oversees regional teams, West & Central US, to ensure effectiveness and a high level of customer satisfaction on new solution deployments, hardware delivery, and service migrations.● Mentored PMs & PCs to support troubled projects go-to-green efforts.● Managed complex, high profile projects, and proof of concepts (PoC). -
Director Of Professional ServicesCg Tech Services Apr 2017 - Mar 2018● Engaged clients with quarterly business reviews and increase billable work by 9% while identifying technology solutions to address new business needs and implementing project management best practices. ● Led International Trade in Arms Regulations (ITAR) compliance review for application deployment and custom application development for aerospace client.● Improved service delivery 29% with tool review & standardization and change management.● Increased billable utilization 14% by standardizing operational tasks & documentation.● Reduced delay in client invoicing by documenting process and employee training.● Decreased new client onboarding time by 18% by standardizing processes and documentation.● Managed daily operations of support & delivery teams.● Consulted with clients to provide IT strategic direction that conformed to their business plans.● Built and managed technical teams & performance metrics for quarterly and annual reviews.● Mentored team members and developed technician & team training plans.
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Director Of Engineering ServicesProwess Consulting Llc Aug 2015 - Mar 2016Bellevue, Washington, Us● Directed the global deployment of SaaS services and infrastructure for enterprise clients.● Designed and presented solutions to C-level clients.● Built efficient engineering teams, provided mentoring and set performance goals.● Directed multiple service and operational change initiatives for enterprise client to align with business strategies.● Drove process improvement within department, improving customer satisfaction scores by 21%.● Oversees the engineering teams responsible for data center infrastructure build and network connectivity. ● Ensured Key Performance Indicators (KPI) where met/exceeded.● Increased revenue in Engineering Services by 23% and expanded client base 17%.● Converted contract which resulted in a 39% increase in revenue and team expansion. ● Developed the strategy & processes that allowed expansion into State & Local Gov’t contracting as well as educational opportunities.● Authored departmental policies, created internal business processes, and tracked changes.● Co-created and communicate department’s vision and organizational growth plan; mapped strategic plan to provide customer improvements, and operational expansion.● Oversees the day-to-day engineering operations, enterprise applications, systems development, and end user access.● Provided risk and compliance reporting and metrics presentations. ● Participated in the Business Continuity and Disaster Planning committee.● Improved and standardized incident handling which reduced operational response by 77%● Reduced service request ambiguity by refining definitions and providing trend analysis and forecasts. -
Technical Project ManagerProwess Consulting Llc Oct 2013 - Aug 2015Bellevue, Washington, Us
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It Consultant/ContractorVmc Mar 2012 - Sep 2013Redmond, Wa, Us -
It Consultant/ContractorNw Spider Technology Group Jan 2000 - Feb 2011
David Kidd Jr. Skills
David Kidd Jr. Education Details
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Colorado Technical UniversityMs - It Management/Project Mgmt -
Colorado Technical UniversityInformation Technology - Network Management
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Central Washington UniversityEducation
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Portland State UniversityPre-Medicine/Human Genetics
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Mt. Hood Community CollegeGeneral
Frequently Asked Questions about David Kidd Jr.
What company does David Kidd Jr. work for?
David Kidd Jr. works for Curated Leadership Wisdom
What is David Kidd Jr.'s role at the current company?
David Kidd Jr.'s current role is Author and Leadership Culture Reformer.
What is David Kidd Jr.'s email address?
David Kidd Jr.'s email address is dk****@****-sf.org
What is David Kidd Jr.'s direct phone number?
David Kidd Jr.'s direct phone number is (206) 443*****
What schools did David Kidd Jr. attend?
David Kidd Jr. attended Colorado Technical University, Colorado Technical University, Central Washington University, Portland State University, Mt. Hood Community College.
What are some of David Kidd Jr.'s interests?
David Kidd Jr. has interest in Science And Technology, Environment, Education, Children.
What skills is David Kidd Jr. known for?
David Kidd Jr. has skills like Networking, Cloud Computing, Professional Services, Project Management, Program Management, Vendor Management, Leadership, Network Security, Management, Enterprise Software, Sharepoint, Data Center.
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