Fountain is a high-volume ATS for the hourly workforce• Promoted to the owner of the core product within 3 months of joining and scaled the product to meet the complex use cases of our enterprise customers.• Developed a multi-lane roadmap focused on hiring manager, applicant, and admin outcomes. Secured executive buy-in and with limited resources owned multiple lanes of the roadmap.• Led two teams of 12 engineers across four workstreams to deliver scalable enterprise-grade functionality to the platform. The results were a 75% average reduction in customer implementation, renewed multiple high-risk strategic accounts, and successfully onboarded Fountain’s first eight-figure deal. Features included scalable access controls, bulk data management tools, custom fields, and workflow model enhancements.• Secured executive buy-in to change the product’s underlying data model. This work addressed major customer issues by reducing workflow management overhead by 90% and improving reporting accuracy. Allowing customers to better analyze and optimize their hiring processes.• Executed Fountain’s largest release. Led cross-departmental collaboration to bring features to market and successfully migrate all customers without incident.• Mentored a team of four PMs on B2B and product management best practices, coaching teams to develop solutions that incorporated scalability, security, and reporting.

Fountain is a high-volume ATS for the hourly workforce• Owned the entire product lifecycle for Fountain's scheduling solution. Delivered multiple new scheduling features to align with more traditional employers as Fountain transitioned away from the gig economy.

Asana is a work management platform• Shipped automation and workflow features to meet the needs of Asana’s growing enterprise customer base without negatively impacting SMB engagement.• Worked directly with customers and prospects as a subject matter expert on data governance, access control, automation, and workflows.• Authored a business case to improve the adoption and retention of enterprise customers comprising over 20% of total ARR and addressing 80% of all user use cases by introducing routing logic to the company’s automation engine.

HelloSign is an electronic signature solution acquired by Dropbox in 2019• Starting with Salesforce I led the development of HelloSign's integration strategy to drive upmarket opportunities. Created a multiyear roadmap and established user and revenue goals for the product line.• Partnered with Sales, Marketing, and BD to develop a GTM strategy within a highly competitive market. 3x’d customers and 5x’d revenue in less than 2 years contributing significantly to HelloSign’s total ARR.• Owned a product-led sales (PLS) initiative to streamline user activation resulting in a 46% win rate and driving average contract values up.• Executed a complete 0-1 redesign to address UX/UI issues and feature gaps aligned with our target users. Helping drive adoption and retention. The team received feedback such as: “Props to the team that built this. It is one of the most intuitive packages I've used with Salesforce.”• Worked closely with sales and business development to close major customers and partnership deals.

Lanetix is a workflow-based enterprise CRM for the logistics• As the first PM I participated in the company's growth from Seed to Series B funding.• Worked directly with the CTO to define the company’s product vision, strategy, and roadmap by conducting qualitative and quantitative research.• Delivered a 0-1 workflow-based platform with enterprise-grade access controls and reporting capabilities to market.• Conducted user research and worked closely with design to develop scalable solutions for our customer’s complex workflows.• Worked closely with sales and solution architects to close deals and successfully onboard customers.

Slalom is a business and technology consulting firm• Solution architect of a complex asset management tool for a large biotechnology company on the Salesforce platform.

Bluewolf Consulting is a leading Salesforce consulting firm• Managed client relationships and agile project execution on multiple enterprise-level accounts.• Developed and optimized sales, service, and partner processes within the Salesforce cloud ecosystem.• Subject matter expert on data modeling, governance, access controls, and reporting.• Worked closely with customers to uncover core needs and pains and translated those into functional software solutions- Designed and implemented an internal resourcing tool, as well as a project management tool and process based on agile methodologies

• From customer interviews to technical design and engineering conversations I proved effective in building functional software within a live salesforce.com environment • A track record of delivering working software on time and within budget • Developed skills across the entire project management lifecycleProject highlight: working with an educational company, and a third-party design firm to develop a coaching tool on the Force.com platform to help keep students in college.

• Reorganized the organization’s fundraising strategy to increase donations 35%.• Analyzed historical data to segment the donor base, and apply multiple fund-raising campaigns increasing major donor contributions and recurring donations.• Designed a tool to expedite the generation of donor material from one week to one day.• Developed a multi-targeted grant strategy incorporated into the organization’s redesigned five-year plan. - Implemented systems to better maintain the alumni database.

• Designed a record management system, and created a network directory for the organization’s events, bi-monthly journal, and members.• Analyzed membership data into a comprehensive report delivered to the board with recommendations to increase membership.• Redesigned the organization’s website, assisted in editing the bi-monthly journal, and helped manage the organization’s many private and public events.