David Marshall Email & Phone Number

Santa Clara County, California, United States

Took some time off after leaving Walmart to pursue several personal projects that I have been putting off such as writing the children's book that I started when my son was 1 (he's 14 now) and setting up my online photography portfolio.

Bentonville, Arkansas, Us

In my role as Senior Manager II at Walmart, increased the effectiveness of several learning programs by using learning and business metrics to refine learning programs, fostering continuous improvement and stakeholder satisfaction through regular feedback and data-driven insights. • Streamlined the Facility Safety Services training catalog, and achieved a significant leap in completion rates and annual savings of $30k. I utilized data analysis and stakeholder engagement to eliminate outdated content and refine learning programs for continuous improvement and stakeholder satisfaction.• Led the strategic overhaul of corporate executive ethics training, crafting a comprehensive playbook that enhanced engagement through innovative lessons and a robust communication plan, directly contributing to a culture of integrity and compliance.• Redesigned three-day introduction to food safety course, reducing class time by 50% resulting in better learner satisfaction scores and reducing overall cost to deliver the course by 40%.• Revised facility safety group’s training catalog (17 courses, five to seven minutes), saving $30K in annual vendor costs.

Bentonville, Arkansas, Us

• Spearheaded the establishment of a learner-first oriented training culture by utilizing LMS analytics, enhancing active communication and consistent service delivery across the organization, leading to a marked improvement in learner engagement and operational efficiency.• Streamlined the ethics and compliance training for the eCommerce group, ensuring alignment with corporate standards and business outcomes and revising learning content to reduce unnecessary, outdated, and redundant content.• Developed a comprehensive awareness communications plan for managers and learners, significantly boosting program visibility and participation by 43% through strategic messaging and stakeholder engagement.

San Jose, Ca, Us

In my role as Education Program Manager at Cisco Security & Trust Group, I managed a cybersecurity awareness learning program, led phishing resiliency training, and developed new learning materials. I achieved a 95% completion rate and received the Info Security Marketing Campaign of the Year gold award in 2019.• Managed cybersecurity awareness (data and privacy protection) learning program consisting of ten computer-based learning courses and webinars, reaching a global audience of 120,000. • Led enterprise-wide phishing resiliency training and awareness program.• Developed new learning materials, including computer-based and instructor-led webinars and job aids. • Compiled and analyzed training metrics and compliance reports, documenting a 95% completion rate.• Developed several training interventions based on current risks, including a business email compromise (phishing) course for Cisco’s finance department. • Achieved Info Security Marketing Campaign of the Year gold award from Info Security Products Guide in 2019.

San Jose, Ca, Us

In my role as an Instructional Designer at Cisco, I created a comprehensive security awareness training program that significantly improved employee engagement and knowledge retention. By analyzing existing education programs, I was able to develop a roadmap that aligned training with business objectives and policy requirements. This resulted in a successful completion of a year-long project in just six months, leading to a full-time position at the company. Seven of the courses ranked among the top ten with the highest registration and completion rates worldwide for five consecutive quarters.

Dublin, Ca, Us

In my role as Learning & Organization Development Program Manager at Ross Stores, Inc., I led the implementation of a behavior-based learning approach to enhance learner experience and accelerate development. Collaborating with key business partners, I designed learning solutions tailored to company initiatives, introducing the SAM (Agile) instructional development model. Additionally, I developed critical learning programs for the talent acquisition team, resulting in increased engagement and retention.• Established a behavior-based learning approach, resulting in improved learner experience focused on measurable behavioral changes and faster development times.• Engaged with key business partners, including store operations, loss prevention, and talent acquisition (university and military recruiting) to design learning solutions aligned with company initiatives and employee development.• Introduced SAM (Agile) instructional development model to the organization.• Developed two critical learning programs for the talent acquisition team, including a retail leader internship and a retail leader in training program, resulting in increased engagement from operations and retention of qualified interns.• Created style guides and templates for all corporate training and awareness materials.

San Jose, Ca, Us

• Worked with the software development team to design and deliver training materials for software releases on a six-week cadence.• Developed eLearning demonstrations using Adobe Captivate, delivered webinars, and created supporting job aids.

Bachelors, Journalism

Master Of Education - Med, Adult Learning And Instructional Design