Lead Architect on several security initiatives to secure data across the USC IT environment.• Evaluates new technologies and works across teams to architect solutions, meet security objectives, map to standards (e.g., NIST 800-171), and protect sensitive data subject to FERPA and HIPPA.• Working with Researchers and central IT to develop solutions to meet the requirements of CMMC 2.0 ahead of rulemaking, both on-premises and in the cloud.

Provided part-time support to Insentra Group’s global team with a focus on pre-sales to grow their US-Based business and technical oversight of key clients in the Healthcare and Legal industries.This part-time work allowed me to spend some more time with my toddler, travel, play piano, and take pictures.

Director of Enterprise Applications managing all the firm’s key applications (Citrix, Document Management System, Docketing System, Workflow Automation Tools, and Microsoft 365).• Successfully managed and executed a data center move from one vendor in Los Angeles to another vendor in Las Vegas with minimal downtime to users.• Project managed and provided technical oversight to a key project to migrate the firm’s Document Management System to a new platform and vendor.• Architected and re-deployed primary internal Citrix system to support all firm employees in a new data center and facilitated that migration with minimal impact to users and without downtime.

Senior Consultant providing pre-sales and delivery architecture, design, and implementation of Citrix solutions to customers in key global markets: Australia, North America, and Europe. Key Projects:• Design and deployment of Citrix Virtual Apps and Desktops (VAD), including Citrix ADC and GSLB, for a large insurance provider in the UK.• Deployment of several MFA providers across multiple customers, including Microsoft Azure MFA, DUO, and Okta.

Principal Architect and client leadership partner of a Citrix Platinum Partner working with clients across various industries: healthcare, legal, financial, government, manufacturing, software, and others.• Provided oversight and leadership to a large 60,000-user healthcare system’s support staff and several other healthcare organizations to support a variety of clinical applications (Cerner, Epic, AllScripts, etc)• Architected and deployed Virtual Desktops (XenDesktop) VDI for a medical school at a university to provide cloud-integrated access to clinical applications (Cerner and others) in a new hospital building.• Developed DR/Crypto-lock prevention strategy for clients by documenting all systems, identifying backup recovery plans, and developing DR and emergency runbooks.• Designed and implemented hybrid and full cloud deployments leveraging Citrix Cloud, Microsoft Azure, and Amazon Web Services (AWS).• Directly supported and assisted multiple clients in their transition to remote work due to COVID-19.• Developed custom environment assessments combining user experience with system review to plan and issues (e.g., logon times reduced from 15+ minutes to below 20 seconds)• Architected and deployed several large NetScaler ADC SDX migrations and implementations spanning the globe with GSLB services.

Senior Virtualization Architect to design and implement virtualized computing (desktop) environments for a healthcare-focused management & IT consulting firm.• Architected and implemented a Citrix XenDesktop 7.5 VDI environment for 2,000 users in inpatient and outpatient clinics at a leading children’s hospital to support Cerner and other clinical applications.• Assessed, designed, and implemented short-term fixes to the customer’s poor performing VDI environment (XenDesktop 4) as part of an immediate improvement project.

Principal Architect and Team Lead for several large Citrix implementations in healthcare, banking, government, legal, and private business sectors designing and implementing systems to support over 10,000 users. Citrix Certified Instructor delivering Citrix authorized courseware to students in classroom training. Public speaker hosting the Syntax Solution Conference Keynote and breakout sessions.• Architected, deployed and supported critical infrastructure across multiple healthcare clients to deliver key clinical applications (Cerner, Epic, Healthland/Dairyland, AllScripts, etc.)• Provided Infrastructure Assessments for clients and developed document templates and processes for delivering assessments to customers of Syntax. • Application expert leveraging deployment tools including Citrix Application Streaming and Microsoft App-V and as part of enterprise XenApp, and XenDesktop deployments. Familiar with hundreds of applications for deployment on Citrix across various industries (such as healthcare and financial).• Streamlined profile delivery with Windows Group Policy, Citrix Profile Management, AppSense Environment Manager, or custom-built hybrid mandatory profiles to deliver sub-20 second logons.• Server provisioning expert responsible for developing processes for use by all engineers to rapidly provision virtual servers and desktops with Citrix Provisioning Services or Hypervisor templates • Focused on automation and customization using a variety of tools and scripting languages. Highlights include: script to synchronize farm settings from test to production, logon scripts to fine tune the user environment and provide a consistent experience, and Web Interface modifications to add features.

Engineer, Consultant and team lead providing support, training and procedure creation for Citrix and Windows Server (NT) environment for a client in the transportation sector. Member of a managed service team to support client’s full system infrastructure. Provided third level support to help desk and expert troubleshooting when required.

Project Lead for Citrix implementations. Responsible for deploying Citrix solutions for multiple customers in banking, school district and non-profit sectors. Member of operations team supporting hosted data center solutions for Citrix, Microsoft Windows and Novell servers.

Held secret security clearance for duration of employment. Lead for internal server implementations, upgrades, workstation maintenance and support of Novell, Windows and Lotus Notes Servers and 120 workstations.

Network Specialist implementing and supporting wide-area Novell and Microsoft Windows networks for K-12 School Districts. Implemented Citrix Solution for TCE staff member remote access.