• Execute SOWs, hands-on with Cisco Routers, Aeronet (Cisco WAP), Cradlepoint, AT&T WAN T1s, Demarcs, Power over Ethernet, building wiring systems analysis, laptops admin, Windows 7 / XP / 8 / 10, multiple refresh projects / focus (servers, workstations, laptops), POS clients, preventative maintenance / cleaning, peer to peer networking (bittorrent).• Daily IT work on a 7x24x365 basis: backups / software updates to maximize information security (multiple platforms), project management (shortest path navigation using Google Maps), malware & antivirus expert.• Troubleshooting / resolution of hardware and software WAN, LAN, network, laptop, printing, telephone, audio visual issues. Closing trouble tickets for clients. Conduct site surveys for Google Starbucks project (over 50).• Note this is a part time position, I am seeking full time work for this reason. Name is withheld due to contractual reasons.• Information Systems Security Association (ISSA) SF chapter: Palo Alto Networks PANOS Next Generation Firewalls (in Santa Clara CA 5/24/2016) interactive laptop based lab training / testing half day session with GUI / access lists / configuration / admin / logging / hardware / software / threat analysis / virtual servers / WILDFIRE malware protection / sandboxes.Environment: Wifi, Linux, network engineering, network security, testing, servers, data centers, project management, test labs, proof of concept, Callmanager admin, VOIP, cryptography, EIA-TIA wiring, call traces, vnc, serial console, rdp, ppp, pptp, Picasa, PuTTY, FastCopy, GIMP, digital cameras, Packet Capture / Analysis (wireshark ethereal, sniffers (generic expert), tcpdump), ghost (disk images), vmWare

• Functional IT Manager: led a small volunteer, diverse team of IT professionals and stakeholders to accomplish infrastructure, IT systems projects including Financial Management, Planning, Analysis.• Admin of multiple Wifi APs, routers, Internet (ISP, “Mifi”), Cable Modems• Printer support (Xerox Phaser, HP LaserJets, All-in-ones, Brother, Print Servers)• TCP/IP network IT admin (addressing, DHCP, DNS, Troubleshooting, Restoral)• Daily Power / Systems Engineering: architected / implemented multiple complex projects • Admin of: Windows XP, 7, Apple OS X, Microsoft, iMac Laptops, Desktop applications.• Built dozens of laptops, created images, activated software, configured network parameters.Environment: Xerox Phaser, HP LaserJets, All-in-ones, Brother, Print Servers, Ethernet, TCP/IP, Windows XP / 7, Apple MacBook / MacBook Pro / Air / Mini Laptops / Desktops

• San Jose based startup (my third) focused on IT security, worked with CEO at INS on complex Enterprise information security in a pre-IPO setting.• Technical lead for a team of stakeholders (network engineers / technical project managers / business process professionals) focused on design / implementation / support of complex network solutions.• Architected IT designs / system engineering support in test lab / routing implementations / configurations / IP subnetting / IT Security policies.• Authored presentations / reports / customer deliverables using apps Excel / PowerPoint / Word / MS Project / MS Visio.• Conducted penetration testing / analyzed logs / security audits including VISA PCI-DSS audits with Nessus.• Created desktop and server OS images in Linux / Windows / Apple / environments and shell scripts for test automation.Environment: vmWare, Linux (Ubuntu / RedHat), Windows Server / Active Directory, security scanners, Apple admin, security operations / logs, Remote Access, Firewalls, Packet Capture / Analysis (wireshark ethereal, sniffers (generic expert), tcpdump), ghost (disk images), vnc, serial console, rdp, ppp, pptp, proxy servers.

• Analyze / debug / resolve / architect 7x24 ITIL Level 3 / 4 MPLS high availability telecomm network operations / systems collaborating in ad hoc teams, including customer site visits - thousands of trouble tickets closed.• Managed network security / incident reports / firewalls / routing / redistribution / power / environmental systems engineering, authored network diagrams.• Designed / architected enterprise IT systems / network solutions / configured routers & switches / admin of websites / data centers / telecomm systems / servers / fiber optics / carrier central office systems engineering and administration.Environment: Cisco Routers (76xx, 72xx, 25xx, 24xx, 18xx, 8xx), Switches (65xx, 29xx, 35xx), Firewalls (ASA, FWSM, PIX) adds & changes, Routing Protocols (HSRP, OSPF, BGP4, EIGRP), ACLs, VOIP, CallManager admin, QoS, WICs, NAT, Logging, TACACS, POE, DSCP, Spanning Tree, Bridging, VLAN, VRF, CDP, LDP, Checkpoint (IPSO), SonicWall, Juniper (Netscreen and ISG) Firewalls, DNS, open source (rancid, nagios, mrtg, named), SONET, data centers, Central Offices, Outlook, Multicast, Peering, SNMP Network Management (Whatsup Gold), fiber optic long haul circuits, vnc, serial console, rdp, ppp, pptp, DHCP, Windows Active Directory, vmWare, Packet Capture / Analysis (wireshark ethereal, sniffers (generic expert), tcpdump), ghost (disk images), Netflow, MDFs, IDFs

• San Francisco based startup (my second) focused on IT security. I launched it in 2000.• Filled role of CEO for the first time. Financial Planning and Analysis of operational global networks. Interviewed and recruited team members for Enterprise clients (Juniper, Visa, State of California).• Conducted network security audits, analyzed business policies, recommended remediation, set up VPNs.• Project managed projects with over 10,000 tasks successfully using Microsoft Project.• Diagnosed / repaired hardware in a wide range of servers (HP Proliant rack servers w/RAID), desktops, and laptops.• Set up test lab and conducted testing / troubleshooting on Netscreen firewalls / encryption, Cisco ASA 5510 firewall configuration / installation, Red Hat Enterprise servers, Checkpoint Firewalls, Citrix, thin clients, Active Directory.Environment: VPNs, Excel, Microsoft Servers, Visio, Project, Word, ScreenOS, DSL Internet, Nokia, IPSO, Citrix, Windows desktops, Intel / Apple / IBM hardware, CiscoWorks, Cisco ASDM Adaptive Security Device Manager, Authentication, Security Hardening, SNMP, email, domains, Data Center, Campus Infrastructure, small business contracting, vmWare, Packet Capture / Analysis (wireshark ethereal, sniffers (generic expert), tcpdump), EIA-TIA wiring, PXE network booting, gap analysis, ghost (disk images), vnc, serial console, rdp, ppp, pptp, Photoshop, digital imaging, proxy servers, MDF / IDF.

• Delivered on-site professional services / customer service (partial list of clients: Clorox, Kaiser Permanente, Siemens, ROLM, Robert Half, Applied Biosystems) and 7x24 Operations / high availability systems engineering support billing $150/hr rate.• Promoted to client management roles by satisfied clients three times. Promoted by INS three times (shown above). Wrote / collaborated / executed Presales roles with peers (sales, engineers, managers, customers) on Statements of Work defining what end product of work would look like.• Architected / authored global business deliverables / IT security engineering designs for more than 40 Enterprise class customers / project managed systems roll outs and conducted lab testing.• Extensive hands-on network analysis / planning with Cisco routers / switches / routing protocols, Juniper, TCP/IP, Remote Access, Change Control.• Developed and implemented (with INS peer “network wizards”) information security configuration engineering Best Practices for routers / switches / Unix servers / network admin management systems / platforms.Environment: Data Center / Central Office environments, Cisco routers / switches / routing protocols / firewalls, Checkpoint, Visio, Project, Filemaker online database, Red Hat, IBM SNA, Nokia, IPSO, Citrix, EIA-TIA wiring, Token ring, Ethernet (thick cable and twisted pair), WANs, LANs, gap analysis, laptop hardware and software support expert (Apple, Toshiba, Sony, HP), deliverable authoring, HPUX admin, Solaris admin expert, SMDS, TCP Connect, proxies, RS6000, TCP Wrapper, processes, daemons, sendmail, crimped connectors / cable fabrication, ISDN PRI & BRI, CHAP.

• Managed 100+ vendors to performance standards, budgets, and deadlines. Daily financial planning and analysis using spreadsheets and network databases. Recruited team members, Built small teams, provided professional appraisals and in-house and outside training to direct reports, approved monthly payments / bills.• Architected global business telecomm / IT infrastructure / IBM (SNA) mainframe oriented multiprotocol backbone (Windows NetBios, IBM SRB, Novell IPX/SPX, AppleTalk file service & printing, Banyan VINES, bridged LAT) network engineering / architecture designs / IT security policies, managed global IT systems operations / campus / infrastructure / broadband / data centers with a great team of co-workers.• Pioneered “thick” / “thin” and 10BaseT Ethernet / bridging / Layer 1-7 TCP / IP networking / voice over data / SNMP workstation solutions / network applications (telnet, ftp, bootp, dns, tn3270, async dial-in, spanning tree).• Developed a strong positive technical leader reputation with co-workers and internal customers by project managing hundreds of business-strategic global scope wide-ranging technical projects as a lead IT Enterprise Architect.Environment: Data Centers, Campus Infrastructure, FileMaker databases, proxies, Cisco routers, DNS, LANs, WANs, IBM Mainframes, X.25, Telecomm Carriers (AT&T, MCI, Sprint, Pacific Bell, Williams), AppleTalk encapsulation in IP, analog and digital telephony, AS/400, OS/2, RS 6000, synchronous / asynchronous dialup modems, Time Division Multiplexing, 5000+ node networks, broadband cable headend, vnc, serial console

• Monthly System Operator meetings in Sunnyvale, CA, created prototypes of network protocols and public domain software, pioneered high speed dial-up modems, bug fixes.Environment: downloading, remote access, xmodem, xmodem 1K, ymodem, zmodem, ftp, file transfer, data compression, uucp / unix news / subscriptions (USENET), BASIC, PASCAL, Turbo Modula-2, COBOL, linkers, debuggers, assembler (cpus: Z80, 8080, 8088, HD64180, 6502, 68000, 68020, 68030, PowerPC RISC), CP/M, floppy and hard drive storage & controllers, RS-232, parallel I/O channels, word processing including Wordstar, line editors, text games, S-100 hardware, backups, IT manager, Microsoft (MSDOS, Word, Multiplan, compilers), interrupts, printers (dot matrix Epson, Selectric, HP LaserJet)

• My first startup of MANY! Provided full time tech support for applications, operating systems, and software development tools sold by Echelon focused on Z80 cpu.• Developed contracts, licensing agreements, online distribution of products, created print and catalog advertisements, edited and published software documentation, analyzed profit margins, contract tech writer for BYTE / Steve Ciarcia.• Supported platforms / tools included Ampro, ZCPR3, Micromint SB180, Turbo Modula-2, Z-Node Network of BBSes (100+), BIOSes• Architected / developed / prototyped / documented TurnKey BBS product sold by Micromint / Steve Ciarcia

• This position was as a Presales resource supporting account execs selling to Enterprise / Fortune / Telecomm clients.• I provided on site tech support on servers, modems, multiplexers, cabling, network management, project management, digital, analog lines / DSUs, failover power and networking systems.• I directly created Enterprise scale failover high reliability (up to three 9’s) engineering designs, network diagrams, quotes, proposal responses to RFPs using spreadsheets / word processing tools on multiple platforms, created and gave successful presentations to C-level managers daily.Environment: Data Centers, Sales Meetings, Customer Lunches, MacDraw, Lotus 1-2-3 spreadsheets / graphs, Macintosh GUI / OS, HP Laserjet Printers, Compaq servers and laptops, out of band network management, T1 multiplexers (Megamux).

• I worked / trained extensively in SBS' satellite based TDMA digital network. I eventually worked at many customers including IBM, Transamerica, Well Fargo, Bechtel.• SBS used IBM networking operations.• I also tested systems performance / acceptance testing using Fireberd, Spectrum Analyzers, Voltmeters, Echo Loss, Jitter, Call Generators, Butt Set, Optical / Time Domain Reflectometer.• I completed a training course on 2nd level troubleshooting of IBM mainframe-class hardware.Environment: Analog and Digital Telephony (2 wire, 4 wire, E&M, switched, T1/ E1, dedicated, signaling / dialing protocols), Synchronous / Asynchronous WANs, Dialup / Highspeed PCM Modems, Time Division Multiplexing, 5000+ node networks, IBM Microcode / Diagnostics / Mainframe Repair, Maintenance, 7x24 IT Operations, Tie Lines, PBXes, Customer Switches, Unix, 8” floppy disks, Winchester Hard Drives, Change Control, High Reliability / Failover Systems, Data Centers, Power Infrastructure, SNA, HDLC, echo cancellers, IBM NetView, call traces.

• Computer / electronics / networking / hardware / software systems engineering and repair, troubleshooting, both at "box" level and at circuit card level.• Soldering, aircraft / aeronautics engineering, Global 7x24 Operations, antisubmarine warfare.• Assigned to squadron VS-38 Air Antisubron 38 and ASWOC Antisubmarine Warfare Operations Center, made deployments to Australia, Philippines, Singapore, Hong Kong, Hawaii.Environment: Change Control, Printers, Mainframes (Univac), Weapon Systems Integrator, Electronics Engineering, IT Troubleshooting, 7x24 Squadron Operations, Radar, Acoustic Fourier Analysis, Encryption Voice / Data, Tape media (multiple), Computer Diagnostics, Programming, S-3A Aircraft, Flight Deck Operations, 12 on 12 off work schedule (84 hours per week).