David Morales Email & Phone Number

New York City, New York, Us

Client Consult Partner supporting Public Sector - State, Local and Higher Ed - and Hospitality Industry. Provide account leadership to bring technology and business offerings to clients to improve customer experience, transformations, and better business outcomes.Leading Amazon Connect transformational offering strategy, development and implementations for enhanced customer and agent experiences.

Providing expert consulting services to investor and services organizations - working with Coleman Research, HITEC, Monstarlab on UX Experience optimization and value, and Parabolic among others. Building knowledge of current cloud, AI, and Machine Learning capabilities across hyperscalers to better serve clients. Providing learning program improvements and success metrics tracking for improved value for HITEC mentoring programs for senior executives.

Chicago, Il, Us

After joining the Advisory Board as a member in November 2017, was asked to be a Co-Chair for the advisory board.HITEC (Hispanic IT Executive Council) is a premier global executive leadership organization of senior business and IT executives who have built outstanding careers in information technology. HITEC’s premiere network spans the Americas and is focused on building stronger technology and executive leaders, leadership teams, corporations, and role models in a rapidly changing, flatter, and information technology centric world. These global leaders include executives leading Global 1000 corporations while others lead some of the largest Hispanic-owned IT firms across the Americas.

Cap Cana, La Altagracia, Do

As an active real estate property owner, have been 9-time elected member of Advisory Board to support Fishing Lodge Condo Association and Ancora Cap Cana Luxury Resorts 4-diamond operations at the resort. Key activities, board and personal accomplishments include:Have set key agenda topics around condo infrastructure operations, integration with ALSOL and Ancora Resort operator, Annual budget performance ranging from $3.4M to $5M, maintenance collections, legal actions, and marketingImproved budget performance management reporting - structuring multi-year views and groupings to faciliate review and discussion of $3.5M budget and monthly cash flowReduced maintenance costs per sq meter by nearly 40% since joining board through a combination of electricity and insurance change recommendations, capital investments for reduced power costsProvided on-going improvement recommendations to ALSOL and Ancora Resort operations to improve quality of services, product, and guest experience - have provided over 65 recommendations, with many yielding to implemented changesCompleted analysis and proposal to ALSOL Resorts for rental club member to improve income by 121% while maintaining ALSOL operator income at same levels. Proposal generated changes in 2018 for current Rental Club members.Support translation of discussion in English and Spanish of key legal, operational, investment and maintenance budget options during annual meetings to enable understanding for all international investors and achieve voting for key decisions.Provide yearly summary of accomplishments by Advisory Board to owners during annual meeting

New York, Us

Client Partner serving clients nationally at Unqork for the State and Local Public Enterprise practice, responsible for growth and delivery excellence across a number of platform and product solutions. He also has responsibility for maturing the service delivery ecosystem partnership strategy. Key Accomplishments:- Go to Market sales $6M (Software and Services), 2022 ARR ($200K more), Renewals $1.7M with $580K avoided Churn)- GTM partner joint pipeline development with Global SIs for Higher Education and HMIS (Homeless) services- Led implementation to achieve 100,000 concurrent user load in Housing Assistance applications through performance testing shaping and successful deployment of infrastructure, application capabilities of over 250+ requirements- Shaped GTM marketing messaging for Case Management, Housing Assistance, Higher Education- SME supporting international sales of nocode solutions and configuration for Mexico in Spanish- Developed ROI calculator to support customer business case and benefits realization

Armonk, New York, Ny, Us

Provide leadership for Global Business Services offerings across mid-Atlantic and North East states in SLED. Provide and shape Go-To-Market (GTM) strategy for State and Local cloud initiatives across North America. Built go-to-market strategy for incorporating Red Hat offerings (CaaS, MicroServices / Modernization support, Operations Automation) into service business - built go-to-market plan, identified opportunities, vetted and created pipeline, and enabled the integration of Red Hat into mature IBM service accounts.

Dublin 2, Ie

Completed role as Managing Director from our North America Health and Public Service Technology Consulting Advisory practice in North America for State/Local and Higher Education (SLED) at Accenture. Provided Business Case, Roadmap, Cloud Transformation (Strategy, Migration, Operations, Management, Optimization, Governance, Operating Model/Organization) Advisory, Education and Planning services to C-Level business/technical clients and key staff. Solutions considered Hybrid/Private clouds and integration with public clouds from Amazon (AWS) and Microsoft (Azure). Shaped go-to-market strategy for industry penetration in coordination with regional cloud leadership and established pipeline of advisory services across state, health care, and higher education clients. Have been trusted advisor and delivery leadership to senior and C-level leadership in these cloud related areas at Federal Agencies and Human Services organizations.

Dublin 2, Ie

Managing Director in Accenture’s Federal Services (AFS) and Accenture LLP - Health & Public Service 20 years experience as leader in large-scale system implementations - culminating as North America SLED Cloud Advisory Technology Consulting Lead- Extensive project management and program governance experience supporting complex application and infrastructure implementations- 20 years as leader in custom, COTS, SAP and Oracle ERP implementations—including large portal and multi-legacy system integration solutions, in areas of supply chain, financial, and customer service excellence—for major, global Fortune 100 clients- 17 years of government delivery experience in Federal and Human Services/Multi-Lateral supply chain, financials, service delivery and support, and solution architecture and operations. - led implementations of strategic and high-complexity software/service implementations for the several DoD and Human Services clients - Defense Logistics Agency (DLA), Defense Information Systems Agency (DISA), Inter-American Development Bank (IDB) and assisted at the United Nations (UN).- 14 years of Customer and Service Support delivery and operations experience- Have held specific roles of client account lead, DA portfolio accounts CAL, quality assurance lead, application sustainment, data center and hybrid cloud migration lead, and application sustainment lead - with ability to work with team leads and client on specific solutions and risk/issue governance and resolution.

Dublin 2, Ie

In support of our North America State and Local practice, the focus of this role is to help State, Local Agencies and Higher Education organizations (SLED) in their IT transformations and journeys to hybrid cloud enterprise solutions. Supported Orientation, Education, Business Case, Asessment, Roadmap and Operating Model development for a variety of SLED portfolios and organizations in Private cloud, Amazon AWS, and Microsoft Azure public cloud services.In completing this role at Accenture, I developed 10 pipeline opportunities in SLED and Health Care sector related to Cloud Advisory/Cloud Transformation with $21.8 million in qualified opportunities. I also produced Cloud Transformation business cases for several State programs and Cloud Advisory services to State leadership and C-Level clients.

The Saint Cassian School Foundation, established in 1983, is an exempt charitable organization under Section 501 (c) 3 of the Internal Revenue Code. Its purpose is to promote the welfare of children in home, school, and community (e.g. as granting of student school scholarships, payment of teacher enrichment and purchase of educational equipment) and more specifically to provide grants to St. Cassian School.Since 2012, I've participated and driven results in our Marketing Committee and have held positions of Grants Chair, Vice President and most recently elected President in 2015 while continuing Grants Chair responsibilities. During my tenure the Foundation has increased total donations in 5 years by nearly 14x compared to the previous 11-years through a combination of major changes in marketing, targeted annual appeals, expansion of giving and company matching programs and multi-channel/events to create awareness of impacts and benefits the Foundation provides. The Foundation has awarded over $237,000 over the last 4 fiscal years and is on track to manage another $75,000 in fiscal 2017-2018.