David Mosher Email & Phone Number

Teaneck, New Jersey, Us

Business Architect for one of the companies of a major private equity firm with a complete of every aspect of the business and IT including migrating to new financial app and stream lining provisioning through the deal life cycleProgram Architect for one of the largest partner portal in the world with 60k+ partners and 240k+ partner users including individual certification and 40+ partner programs as well as extensive use of Tableau CRM for partner performance, using Experience Cloud with 5 agile pods plus Mulesoft integrations. Re-architected solution based on 5 legacy applications and reused components where ever possible to speed completion and reduce cost. Identified and fixed PII, GDPR, and SOx issuesPre sales support and post sales support including technical debt reduction with improved performance and scalability. Supporting 8000+ implementation team members world-wide

Ashburn, Virginia, Us

Both presales and post sales solutioning for enterprise solutions including salesforce globally including Banking and Insurance industry as well as expanding role in Enterprise architecture and supporting implementation teams and growing a practice to 6500+ people world wide

San Francisco, Us

Provide technical solutions and consulting services for small to large companies to help them startup or turn around either whole companies or departments of a company including planning and budgeting as well as setting up tools such as Salesforce.com, ServiceMax, Clicktools, Apttus/BigMachines, Docusign, to support the roll out.Clients:Boston ScientificMay 2017-Present- Worldwide launch of Salesforce and ServiceMax for 600 users using iPad- SAP integrations: parts, logistics, equipment master, service order- Regression testing automationVarian Medical SystemsMay 2013 - September 2016- Worldwide launch of Salesforce and ServiceMax to 2600 users.- 10k customers- 80k parts- Service Teams, Territories, and Technician setup- Service Contract, Covered Products, SLA Terms, SLA Detail, Available Services, Service Offerings: Create, update, cancel, and renewal- Service Console for Helpdesk support- Dispatch Console for Scheduling based on skill and availability- Work Order, Preventive Maintenance Scheduling, Technical Service Bulletin- Part Orders integrates including DOA and hazard waste as well as custom warehouses- Hierarchical Parts Depot set up- Hierarchical Tool inventory management- Calibration tracking- Multi level approvals across multi-country- Multi language knowledge base and service reports- Installation planning and delivery- Installation and PM Checklists- 40+ integrationsBioRad- Integration of CRM cloud computing with ERP systems in SOA to support 1600 users for 1.5M Installed Products and implement business processes and further automation of their workflows. In addition, helping them improve their development and release process as well as SOx compliance. Automation of Service processes including Contract Renewals, Preventive Maintenance, Spare parts Inventory Management, Internal Billing Accounts, and Dynamic Ranking system for Field Service Orders. Integration with multiple Baan ERP systems and SAP.

San Francisco, Us

Fusion Storm- Solving $800k over taxation issue (Value Propagator)- Automate catalog loads/updates of 2.5M PhoCusWright - Travel Market Research- Using Value Creator, add Cost Plus Quoting of research projects on top of Salesforce.comVPG Autos- Automating lead to asset process including automatching of configuration to Salesforce.com Product.- Status from DealersCollegeSUCCESS- Architected, design, implemented, and deployed new business solutions to run their non-profit including tight integration with a survey solution for consumers, client, and staff. Extensive use of Force.com Sites to tightly integrate their web presence with their business information.Paperless Cloud (Cloud record management for the Legal, Medical, and Government)- Architected, design, implemented, and deployed total custom application built on top of Salesforce.com's, Force.comiLoop Mobile (Mobile Marketing, SaaS) -vFinancial Planning, Term Sheets, Board Presentation, Analytics, Metrics, Profitability Analysis, Auditing, Channel Model, Budgets, Performa, Salesforce setup including reports and dashboards* Helped them raise $2.3m* Relaunched Salesforce.com for Sales, Services, Marketing, and integrated with Finance* Finishing GAAP revenue accounting for 2009 and 2008* Found $200k in uninvoiced revenue

Responsible for all aspect of running a company including marketing, sales, product, development, operations, finance, hr, and support.Turning the company around; growing the business; finding new markets; and improving the results of the company.Halved the loss and double new sales in the 1st year. Repositioned the company and its product. Expanded market space by 4x. Brought cost inline with revenues. Conducted cost analysis for product costs and reset pricing model as well as profitability by client to identify $1M in sales opportunity being left on the table.Implemented customer satisfaction survey and re-architected the support organization including introducing support contracts.

Menlo Park, Ca, Us

Working on metrics and dashboards across the company. Price list generation. Revenue recognition.

Dramatic turn around. Ran development, QA, and IT then support and operations. Increased performance and scalability by 3x without additional cost. Dramatically improved customers satisfaction within 6 months. Dramatically reduced the burn rate of the organization and reduced cost of operations to achieve profitability.Development project were run by project managers. Supported 3+ million users and 600+ institutions.Direct reports: 2 directors and 2 managers with a total of 35 people including contractors.Only remaining executive to transition company to acquiring company in NY.

Developed product roadmap for product portfolio management system.Developed product requirements and specs.Developed marketing collateral.Did roadshow to customers and analysts.Did presentation to industry as visionary.Product pricing and competitive analysis.Worked with development in India.

Palo Alto, Ca, Us

Director of Program ManagementUpdated product development process.Created dashboards - project wide and per projectRan release management as well.Direct reports: 2 managers of 8 employees100+ programs to manage and release

Falmouth, Ma, Us

Responsible for development of many 1st to market products:4 processor UNIX systemclustered UNIX systems up to 128 nodes.reliable file system3.5" disk storage arrayResponsible for Operating System, Compiler, Admin Tools as well as QALaunched 3 new computer lines.Improved customer satisfaction and reduced resolution time on customer problems.Direct reports: 3 managers with up to 50 people including contractorsAlso was Director, Program Management:Managed up to 5 program managers (mini-GM's of cross functional teams including budget).Developed company's first product development life cycle.Developed first product portfolioFirst project based budget across the companyIncreased inventory turns from 3 to 5.

Berkeley, Ca, Us

Released Berekeley UNIX: BSD4.1, BSD4.2, and BSD4.3Managed the development of source code management and distributed administration tools.Developed Lab wide budgets Managed Lab wide resourcesDesigned and implemented facility expansion to another whole floor including power and cooling.

Mba, Information Systems, Management

Ab, Computer Science