• Participated in the strategic planning and execution of large-scale IT programs, ensuring alignment with organizational goals and objectives.• Led cross-functional teams, including developers, engineers, architects, and business analysts, to deliver high impact software and infrastructure projects.• Built project framework and coached project managers and scrum masters in implementing Agile methodologies.• Drove Agile transformation initiatives, coaching teams on Agile methodologies, facilitating sprint planning, stand-ups, and retrospectives.• Led a strategic project to implement SD-WAN across 26 locations in 4 countries resulting in a savings of over $250K per year.• Led 5 cloud application deployments with a combines budget of over $5M resulting in an operational efficiency increase of over 25%

• Stepped into a two year, multi-million-dollar cloud development project and drove it to an on-time, on-budget completion with an outside Vendor• Led a cross functional software team in the Agile development of custom diagnostic routines resulting in more than 250 routines.• Collaborated with management and clients to meet specs and best practices and confirm adherence to branding, technical and client-specific guidelines.• Mentored and coached project management resources and others to increase understanding of methodology, tools and capabilities.• Presented project status updates to customers and collected feedback for review.• Liaised with project stakeholders concerning project details and deliverables.

• Managed full project lifecycle for multiple IT initiatives for all IT aspects of new distribution centers.• Coordinated project teams, outsourcing work where required• Led cross-functional teams, consisting of networking, VOIP, wireless, security, and end user services• Conducted regular project status meetings, providing updates to stakeholders and identifying and addressing project risks and issues.• Monitored project budget, tracking expenses and ensuring adherence to financial guidelines.• Facilitated change management processes, assessing project impacts, and coordinating communication and training efforts.

• Successfully led a Scrum team in regular sprints to update Domino's e-commerce web site.• Led a Scrum team in the first ever ordering solution for the Amazon Echo, resulting in 15% more online orders• Prepared overall project plan and controlled delivery of individual elements.• Served on the Network Operations team ensuring 100% uptime of our infrastructure.• Analyzed trends and produced strategic recommendations to business to proactively address systemic issues.

Howard Cooper Import Center was an automobile dealer group that had separate Honda, Volkswagen, Audi, and Porsche dealerships.I was the IT manager for the Volkswagen/Audi/Prosche dealerships with the responsibility of upgrading the technology for all three dealers as well as integrating with the manufacturer’s website to enable online vehicle sales.- Led a project to upgrade the network as well as all workstations and servers. Completed the $300,000 project 3 months early and $50,000 under budget.- Led a development project to integrate our website with the manufacturer to enable internet sales. Completed the project on time and budget and resulted in a 50% increase in internet sales.

Facelogic is a franchise day spa with locations throughout the US. They offer facial and skin care services as well as makeup and massage.As IT director, it was my responsibility for all the technology that was used by the franchisor and all the franchisees.- Upgraded the network for all locations and wrote the standards for all technology. All locations then had the same capabilities and software resulting in a significant savings and efficiency improvement.- Led a development project to redesign the website to make it more user friendly and accommodate online sales. In the following year, we saw a 100% increase in product sales.