David Summers Email & Phone Number

Bristol

Gloucester

Swindon, United Kingdom

Two projects with Nationwide as a PMO Manager for Retail Product Development Group and one as a Senior Analyst for Card Data Protection and PCI DSS Compliance Programmes. Utilised PMO experience to deliver efficient and effective PMO service, drive continuous improvement and operational focus while also working to rationalise and improve processes and develop teams into centres ofexcellence for PMO at Nationwide.- Full management responsibility for a team of 12 PMO FTE supporting three Development Centres with a combined spend of £26m, 23 Delivery Managers, 286 Staff, 55 concurrent plans and relationships with several major 3rd party suppliers.- Full management responsibility for a team of 6 PMO FTE supporting two programmes delivering PCI compliance with a combined spend of £26m p.a., 12 Project Managers, over 100 staff and up to 10 projects running concurrently. Board reportable programmes running concurrently – managedclosedown of CDP (on time, on budget) while also setting up follow-on PCI project and transitioning to new governance framework.- In both roles worked to improve efficiency and effectiveness of service delivery by defining, rationalising and improving processes. Cut headcount by around 20% in both areas as a result and raised utilisation to over 80% while raising service standards.- Drove operational and continuous improvement focus in DC’s by leading delivery against KPI’s and improving stakeholder relationships. Achieved P3 Maturity scores of 3.4 based on customer feedback – well above target of 3 and over 20% higher than the next best team at Nationwide.

Cheltenham

A Programme/Portfolio Management position, initially responsible for developing governance and assurance processes, tools and templates for a Programme delivering a variety of major IT-focused projects and cultural change initiatives. Promoted after 8 months to lead the PMO team, assuming full responsibility for all aspects of organisational change governance and assurance.• Established full programme governance, including establishing processes, systems and MI for delivering planning, reporting (to board level), project management, risk management, change management and financial management.• Led PMO team through a period of transformation from programme to portfolio-led change, moving to a shared-service approach and value-add mentality. Maintained service and assurance levels through delivering a more flexible model, while reducing headcount substantially.• Managed transition to a Portfolio-based change management approach, developed and embedded revised approaches and processes for Portfolio governance and assurance and organisational End-to-End Change Management.

Cheltenham

A Project Management position with responsibility for all aspects of delivery for a range of business critical projects throughout their lifecycle including project initiation, requirements definition, solutions engineering, development, testing, implementation and benefit delivery. Accountable for delivering on time, to budget and exceeding sponsor expectations in a fast-moving insurance intermediary environment.• Successfully managed a range of projects, delivering on time and within budget. Projects included Gender Directive Compliance, PCI Compliance, Premium Calculation Engine rewrite and Online Customer Servicing. • Established and embedded a Strategic Portfolio Management function within Endsleigh, including developing tools for resource planning and strategic portfolio management, delivering new programme reporting, management information provision, and strategic planning presentations enabling improved decision making at board level.• Established a part-time PMO function within Endsleigh, delivering governance and assurance including a new Project Gateway Process for IT, revised processes and documentation for risk management, project/programme planning, change management, project reporting and management information.

Cheltenham

Programme Management Office responsibility for multi-million pound programme (including management and liaison with 3rd party suppliers and contract staff) establishing an online savings presence for CBS, delivering a full assurance package including project management systems and processes, reporting, budgeting and financial management, planning, risk management, change management and project review.• Established full programme governance system from scratch, including establishing processes, systems and MI for delivering planning, reporting (to board level), project management, risk management, change management and financial management. Later moved to similar role delivering the same package for integration programme with Yorkshire Building Society (YBS) following merger with CBS.• Produced programme/project management toolkit for CBS including programme WIKI template, processes and documentation for risk management, project/programme planning, change management, resource management, reporting and management information IT upgrades.• As part of integration programme also undertook successful Project Management of a range of projects in an ITIL environment, including FSA regulatory/compliance projects and IT upgrades. Responsibilities included line management of project teams, budgetary and financial management, planning, risk management, change management and substituting for the business analyst for two projects.

Cheltenham

An internal consultancy position designing and delivering a programme of organisational process and structural improvement and redesign projects. Responsible for planning, managing and supporting delivery of programme in 5 separate departments leading to improvements of between 30-50% and estimated cost savings of several million pounds.• Authored, maintained and delivered the CBS Management Development Programme in Business Change methodology and systems, including full documentation, classroom learning, e-learning, one-to-one coaching/mentoring and desk-level support. • Established and embedded formal programme/project management mechanisms within Business Change, including PRINCE II-standard Business Change Plans, resource management systems, performance metrics, rollout scheduling and project/programme reporting to board level.• Managed the operational accountability process, agreeing targets and schedules for implementation with area management and holding accountable for delivery. To support the process, established regular formal reviews and analysis of Management Information and provision of KPI reporting to board level for each area.• Also undertook a variety of separate projects including managing business cases for AUDDIS (Automated Direct Debits) and new organisational MI systems, delivering a new performance management toolkit, and managing ‘pilot team’ to prove Business Change concept - delivering improvements exceeding usual and within shorter timescales.

Cheltenham

A programme management position offering support at all stages to a variety of major IT-focused projects and cultural change initiatives.• Responsible for the Organisational Business Change Plan, liaising with senior management throughout the business to define and maintain the strategic vision for the organisation.• Provided planning assistance, programme-level assurance, status reporting and general implementation support to over 30 separate Projects and Activity Boards in a multi-million pound IT-based programme• Responsible for personally developing, project managing and delivering the Corporate Business Change Framework to over 200 managers around the business

Bachelor’S Degree, Business Administration And Management, General, 2:1

High School, A-Levels & Gcse

A-Level Business Studies (A) A-Level History (A) A-Level Economics (B) AS-Level General Studies (A) GCSE Maths (A) GCSE English Language.