David Muck

David Muck Email and Phone Number

Operations Lead for Charter Communications @
David Muck's Location
Denver Metropolitan Area, United States
David Muck's Contact Details

David Muck personal email

n/a

David Muck phone numbers

About David Muck

I approach my work with a pragmatic progression. I believe that even the best processes can be improved in an ever changing business world. Additional or modified information is always being produced from the business and customer base. A business that is agile and adaptive will be in the best position to address the changing needs of a customer that cannot foresee all of the challenges they may encounter. The customer experience is paramount in creating a growing an enduring business. Experienced in technical support, operations, and leadership roles. My common work habits revolve around creating new processes and refining existing processes for more efficiency with a focus on improving the customer experience.Specialties: Process WritingTrainingReportingUser interface supportConfluence (Chalk/Jira)Lucid ChartAtlassian

David Muck's Current Company Details
Charter Communications

Charter Communications

Operations Lead for Charter Communications
David Muck Work Experience Details
  • Charter Communications
    Operations Lead
    Charter Communications Dec 2017 - Present
    Greenwood Village, Colorado
    Chalk and Jira Management (Confluence) across multiple organizationsStakeholder CommunicationsProcess Writing and DevelopmentAutomated Reporting
  • Sprint
    Wireless Sales Technical Solutions - Tech Level 3
    Sprint Jul 2003 - Dec 2017
    Greater Denver Area
    Assisted the sales force, third party vendors, and customers by solving provisioning, technical support, and user experience issues with phones, modems, and embedded devices interfacing with the Sprint network. Deployed Google Apps for Work for customers migrating to this solution. Managed and resolved technical escalations. Managed technical qualification for installation of in building solutions. Assisted in development of various programs and processes to address an ever changing work environment. Specialization in organization of processes that need granular attention.
    View
  • Teletech
    Supervisor
    Teletech Jul 2002 - Jul 2003
    View
  • Nextel Communications
    Senior Representative
    Nextel Communications 1998 - 2002
    View
  • The Broadmoor Hotel/Resort
    Golf Services Attendant
    The Broadmoor Hotel/Resort May 1996 - May 1997

David Muck Skills

Wireless Cellular Communications Cdma Networking Telecommunications 4g Call Centers Process Improvement M2m Mobile Technology Lte Voip Mobile Devices Wireless Networking Troubleshooting Android Unified Communications Customer Experience Network Design Vendor Management Iden Wimax Process Control Ip Managed Services Telephony Mpls Organization Software Installation Google Apps Business Process Improvement Code Division Multiple Access Method Contact Centers Voice Over Ip Wireless Technologies

David Muck Education Details

Frequently Asked Questions about David Muck

What company does David Muck work for?

David Muck works for Charter Communications

What is David Muck's role at the current company?

David Muck's current role is Operations Lead for Charter Communications.

What is David Muck's email address?

David Muck's email address is da****@****int.com

What is David Muck's direct phone number?

David Muck's direct phone number is (866) 275*****

What schools did David Muck attend?

David Muck attended Cowley County College, Kansas State University.

What are some of David Muck's interests?

David Muck has interest in Paintball, Spending Time With My Wife, My Dogs Chevy And Rogue, Hiking, Camping, Meeting New People Of All Types, Colorado Mammoth Lacrosse, Family And Friends, Working On My House.

What skills is David Muck known for?

David Muck has skills like Wireless, Cellular Communications, Cdma, Networking, Telecommunications, 4g, Call Centers, Process Improvement, M2m, Mobile Technology, Lte, Voip.

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