Tietokeskus is an IT services company. We serve both the public sector and B2B. Acting as a sales growth director, my tasks include, among others, the following:• Ensure the success of the sales team; • Develop and implement best practices, processes, and tools which can continually enhance sales;• Hiring new top talent;• Generate sales for a portfolio of accounts together with the team;• Manage and solve conflicts with clients;• Interact and coordinate with the sales team and other staff members in other departments;• Gathering feedback and sharing it with different stakeholders;• Reporting;• CRM administration.

Acting as a key account manager, my tasks include, among others, the following:• Ensuring the success of accounts in my portfolio;• Identify new sales opportunities to remain a client-account manager relationship by up-selling and cross-selling;• Manage and resolve conflicts with clients;• Interact and coordinate with the sales team and other staff members in other departments working on the same account;• Establish budgets with the client and company;• Meet deadlines for accounts that I'm responsible for.Award: named the best sales person in 2023

Family business within interior and lifestyle. Loviisan Aitta won the GIA International – The Global Innovator Award in Chicago back in 2011. In addition to this, Loviisan Aitta was also awarded the Martin M. Pegler Award, bearing the name of the special prize of visual marketing.

BeanBakers is a web application consulting company that provides consulting services for companies and teams in need of substantial expertise for their projects. BeanBakers offer a proven track record of developing, architecting, and designing enterprise-grade software across industries ranging from document process management, invoicing, invoice factoring, pharmaceuticals, storage, POS, business process integration, and learning systems. My responsibilities were:• Develop and implement best practices, processes, and tools which can continually enhance BeanBakers's sales and marketing;• Hiring new top talent;• Generate sales for a portfolio of accounts;• Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling;• Manage and solve conflicts with clients;• Interact and coordinate with the sales team and other staff members in other departments working on the same account;• Establish budgets with the client and company;• Meet deadlines for accounts;• Managing deals and post-sales tasks through various tools;• Making sure the tools and services work as expected;• Gathering feedback and sharing it with different stakeholders;• Planning and executing various marketing campaigns;• Reporting;• CRM administration (HubSpot).

Vaadin is an open-source web application development platform for Java. Vaadin includes a set of Web Components, a Java web framework, and a set of tools that enable developers to implement modern web graphical user interfaces (GUI).My primary responsibility was to ensure the success of the Vaadin Customer Success team. Additionally, I was constantly thinking about how we can deliver more value to our clients, and to help them succeed on a long-term. All of this should yield to less churn and more MRR. The responsibilities were:• Ensure the success and wellbeing of the Customer Success team;• Hiring new top talent globally;• Develop and implement best practices, processes, and tools which can continually enhance Vaadin's Customer Success Program;• Lead onboarding meetings validating and identifying client needs, potential challenges, and critical project timelines;• Managing deals and post-sales tasks through various tools;• Monitoring Health Metrics and license utilization rates;• Making sure the tools and services work as expected;• Provide insights into new product features accordingly to the interest;• Gathering feedback and sharing it with different stakeholders;• Measuring subscription Net Retention Rate, Customer Retention Rate, and Gross MRR;• Promote and encourage implementation of paid Vaadin products and services;• Identify and mitigate the risk of churn.

The duties and responsibilities were: • Responsible for our workflows;• Planning and executing various marketing campaigns;• Lead nurturing and analysis;• Reporting;• CRM administration (HubSpot).

The duties and responsibilities were:• Product & Service sales;• Outbound sales planning/development/execution;• Lead nurturing and analysis;• Reporting;• CRM administration (HubSpot);• Customer care;• Marketing;• Product demonstrations.

Mobiilimarkkinointi Routa is part of the Sanoma Corporation that is the second biggest media group in the Nordic countries. Routa has specialized in digital marketing. Acting as an account manager my tasks included the following:• Generate sales for a portfolio of accounts and reach the company's sales target;• Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling;• Manage and solve conflicts with clients;• Interact and coordinate with the sales team and other staff members in other departments working on the same account;• Establish budgets with the client and company;• Meet time deadlines for accounts.

My tasks at ID BBN varied very much. I did everything in between translating texts to planning campaigns. In brief, my main duties were:• Campaign coordination;• Market research;• Campaign planning;• Marketing automation coordination.

Recruited for leadership purposes in the Finnish Marine after completing compulsory military service, acting in officer functions.• Deputy line instructor, holding theoretical and practical instructions;• Planning and executing the biggest individual event for recruits a beret march;• Participating in various management and leadership courses.