Information Technology Support Engineer
Kenya
Activity Areas: - Administrating Windows Server, Active Directory, Group Policy - Administrating Collaboration tools like Skype, Slack, Microsoft Teams Ms Intune- Administrating G Cloud Suite, Cloud, Office 365 One-drive and AWS- Deployment & Administration of Windows Server 2012/2016, Linux and Mac OSX platforms- Configuring virtualization - Microsoft Hyper-V, VMware -VSphere, PGSQL & Microsoft Terminal Server - Administrating storage domain technologies as Logical Volume Managers, Filesystems, Snapshots, Disk Arrays, SAN and NAS Devices - Identifying, reporting & resolution bugs, incidences using Fresh service & JIRA Confluence- Configuration & maintenance of the TSC test environment/domain supported equipment & software. - Deployment/support/troubleshooting networked multi-functional devices, printers (MFPs), and local scanners. - System Administration & support experience with Multi-tier architecture and Enterprise software - Undertaking of the AD/System hardening processes, tools, & benchmarks through Tenable, Active Probe RedForest, - Debugging & root-cause analysis expertise in large complex corporate distributed systems and environments. - Implementing ICT Business Governance controls through manuals, SOP's and guidelines - System Administrating routing protocols (OSPF/ BGP), TCP/IP, L2 switching, VLANs, QoS/DSCP, VoIP (SIP/MGCP) - Maintaining network topologies like 802.11, SDN/SDA, MPLS, MEF, GPON, NG-PON2, DHCP, AAA, Firewalls, Netflow, OSS/EMS, SNMP, IGMP & IPTV, (SSL/TLS, VPNs, Firewall, IDS/IPS), Cloud Computing, Scripting, and/or Linux - Ensuring quality management and implementation IT Life-cycle Management & Service Delivery Frameworks - Implementing best security practice through McAfee EPO, Checkpoint, Tenable Nessus & Cybereason Endpoint detection and defense platforms