David Munoz, Capm Email & Phone Number

Fort Collins, Colorado, United States

Berthoud, Colorado, United States

Career Break♦ Attained PMI Certified Associate in Project Management CAPM Certification – remote, online studies. ♦ Completed coursework in Tableau Analyst and Author Role Badge courses – remote, online studies.

Napa, California, United States

♦ Prepared, reviewed, and submitted Drug Medi-CAL claims for reimbursement, producing a less than 1% error rate with over $2.5M of claims submitted.♦ Operated as primary fiscal point of contact to four external service providers for service entry, invoice processing, and payments.♦ Developed and maintained two customized budget-to-actual databases for staff claims and program management with a combined total of ~$20M. Recognized by senior leaders for filling a gap in current financial system capabilities by delivering detailed monthly financial details for individual projects.♦ Improved the billing process for Alcohol & Drug Services contractor providers by implementing a vendor tracker log to capture key dates and milestones for all providers.♦ Oversaw and successfully completed many large and complex projects while balancing multiple priorities.

Napa, California

♦ Planned annual budgets for the Mental Health ($26M) and Mental Health Services Act ($5.3M) budget units. ♦ Tracked, reviewed, and paid invoices across 24+ separate contracts and four departmental grant programs.♦ Compiled divisional budget proposals, prepared claims for state and federal funding sources, and assisted with year-end closing.♦ Efficiently resolved contract, expense, and revenue issues in collaboration with program and fiscal division staff. Prepared the budgets with high accuracy and precision.♦ Optimized the reconciliation process in payroll database to facilitate on-time payroll data for claims.♦ Enhanced and delivered monthly payroll reconciliation reporting for three budget units with combined expenses of over $22M per budget year.

Chattanooga, Tennessee Area

♦ Oversaw the reloadable card program that included over 10,000 cards ordered and $1.9M cards funded.♦ Managed the program budget, vendor relations, ordering, financial reporting, audits, and staff training and coordination.♦ Prepared and submitted standard project reports and ad hoc reports to senior leaders on financial data, performance metrics, and program trends. Prepared and submitted all invoices and State reports.♦ Consistently updated and optimized operating procedures to accommodate business process changes.♦ Designed and implemented new processes and tools for tracking performance metrics across contracts.♦ Point of contact to the IT team for the enterprise wide TANF case management system update project. Assisted in developing updates with senior executives and cross-functional teams to plan and test new features. ♦ Recognized by leadership for playing an instrumental role in defining and managing process improvements to performance reporting, the TANF system, and other operational inefficiencies.

Chattanooga, Tennessee Area

♦ Analyzed and enhanced processes for importing job orders and referrals, email blasts, and tracking community site agreements. Performed several quality audits and post audit staff training.♦ Enhanced application functions and features, streamlining staff usage and increasing efficiency by 15%.♦ Developed a collection and reporting process, significantly decreased required data entry. Added a tracking function for site agreements that eliminated paper records and increased reporting ability.♦ Assumed ownership of the gas card process, including reconciliation, ordering, shipping, and system enhancements, reducing data entry for staff by 1-2 days per week.♦ Created comprehensive tracking databases for a project with a value of $1.2M, commended by senior leaders for exceeding expectations in managing an extremely complicated and financially critical process.♦ Developed a new database that consolidated multiple workbooks for staff to process alerts, improving productivity by 25% and reducing processing errors by 60%.♦ Increased quality audit scores from 85.5% to 90.1% (the highest year to date).

Daytona Beach, Florida Area

♦ Conducted program reviews and developed improvement plans as required.♦ Provided technical training and assistance for staff in the Employ Florida case management system.

Daytona Beach, Florida Area

♦ Completed case reviews for all workforce service programs (TANF, WIA, FSET, and WP).♦ Prepared analysis of any non-compliance in program operations and provided related improvement plans to leadership team.

Daytona Beach, Florida Area

♦ Led continuous improvement efforts in conjunction with MAXIMUS leadership.♦ Conducted case file audits for all workforce programs in the One-Stop system.♦ Developed program reports for contract compliance and performance benchmark tracking.

Master Of Business Administration - Mba, Business And Human Resources

Bachelor Of Arts (B.A.), Business Administration

- Minor in Psychology

Associate Of Arts - Aa, Business Administration And Management, General

Activities and Societies: Phi Theta Kappa International Honor Society, Mu Rho Chapter Treasurer, 2003 – 2004