Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide—all committed to delivering solutions that change lives for the better. The firm has four designated practice areas with extensive experience in all 50 states, clients in six Canadian provinces, and a growing practice in Europe. Often combining resources from two or more practice areas, PCG offers clients a multidisciplinary approach to solve their challenges or pursue opportunities. At PCG, I have served as a leader in product management and consultative services for North Carolina education projects with SaaS development and delivery experience ranging from small school districts to state-wide technical projects. Responsibilities include client/relationship management, system design and development, process analysis, business development and sales, state/federal/exploratory reporting, end user training, requirements gathering/grooming, and resource balancing.