David M. Williams, Ph.D. Email and Phone Number
David M. Williams, Ph.D. work email
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David M. Williams, Ph.D. personal email
David M. Williams, Ph.D. phone numbers
An internationally respected scholar-practitioner of the Science of Improvement. With twenty-five years of experience in quality improvement, I work with leaders and teams worldwide to develop people’s abilities to make rigorous, results-driven improvements and adopt quality as an organizational strategy. I am a co-author of the book Quality as an Organizational Strategy: Building a System of Improvement and a lead faculty of the IHI Improvement Advisor Professional Development program. I am a former chief quality officer, consultant, and senior leader at the Institute for Healthcare Improvement. I developed IHI's Chief Quality Officer program and created the Mr. Potato Head and Coin Spin PDSA exercises, used worldwide to teach PDSA testing and measurement for improvement. I'm a former city paramedic and a subject matter expert on ambulance service system design.
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Chief Executive OfficerMedic Health (Www.Medichealth.Com)Austin, Tx, Us
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AdvisorDmw / Austin Jan 2005 - PresentGrounded in the Science of Improvement, I support leaders in learning and executing results-driven improvement and developing learning organizations through adopting Quality as an Organizational Strategy. Coauthor, Quality as an Organizational Strategy: Building a System of Improvement.
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Subject Matter Expert, Paramedicine And Ambulance System DesignMedic Health (Www.Medichealth.Com) Sep 2004 - PresentConsulting expert in paramedicine, 911 communications, ambulance operations, and evidence-based emergency medical services systems design. Improve clinical and operational results using evidence-based practice, systems thinking, and statistical methods to design and deliver a positive patient experience and predictable results at an acceptable cost per capita.
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Senior Improvement AdvisorIhi Jun 2019 - PresentBoston, Massachusetts, UsSenior improvement advisor and a lead faculty for the IHI Improvement Advisor Professional Development Program. Advise leaders in organizational system change, developing improvement capability, and pursuing results with practical improvement. -
Senior Lead, Improvement Science & Methods And LeadershipIhi Jun 2015 - Jun 2019Boston, Massachusetts, UsLed IHI's Improvement Science & Methods and Leadership portfolios and served as a senior quality expert on projects and programs worldwide, including strategic partnerships, organizational system consulting, and large-scale improvement initiatives. Developed and led IHI's Chief Quality Officer Professional Development Program and was a lead faculty for the Improvement Advisor Professional Development Program.
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Improvement AdvisorIhi Jan 2009 - May 2015Boston, Massachusetts, UsImprovement expert supporting IHI projects and programs worldwide. Led design of improvement initiatives, supported development of improvement capability, and advised on execution to pursue results at scale. A founding faculty of the IHI Open School and core faculty of the Massive Open Online Course (MOOC) "Practical Improvement Science in Health Care," developed with HarvardX and the Harvard T.H. Chan School of Public Health.
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Vice Chairman Of The BoardCommunity Care Sep 2012 - Dec 2015Austin, Tx, UsVice Chairman of the Board and Chair of the Quality & Patient Safety board committee. CommUnityCare is the community health center system serving the City of Austin Texas. A Federally Qualified Health Center (FQHC), it operates with an annual budget of approximately $64.5 million, serves 66,000 patients at 22 locations in Travis County, and provides approximately 220,000 medical and dental patient appointments annually. -
Senior AssociateFitch & Associates, Llc Sep 2004 - Sep 2009Platte City, Mo, UsSenior Associate for expert consulting firm specializing in emergency medical service, public safety, and air medical services. Subject matter expert to large-scale EMS system assessments and improvement initiatives worldwide.Lead faculty for the American Ambulance Association’s Ambulance Service Manager professional development program.Lead faculty for the National Academy of Emergency Dispatch’s Communication Center Manager professional development program.Co-creator and program designer of Pinnacle EMS Leadership Conference.Author and researcher Journal of Emergency Medical Services’ JEMS 200-City and JEMS Salary & Workplace Surveys. -
Quality CommanderCity Of Austin - Emergency Medical Services Jan 2000 - Sep 2004Austin, Texas, UsChief quality officer (CQO) for a large metropolitan emergency medical services system serving the 10th largest city. Led team of quality leaders and all quality improvement and patient safety processes for the EMS department and 1,700 clinicians across the system of provider organizations. -
Paramedic Field Training OfficerCity Of Austin - Emergency Medical Services Dec 1998 - Dec 1999Austin, Texas, Us
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Paramedic Crew ChiefMedic (Mecklenburg Ems Agency) May 1997 - Nov 1998Charlotte, North Carolina, Us -
ParamedicCommonwealth Ambulance Service Sep 1994 - May 1997 -
Emergency Medical TechnicianDale City Volunteer Fire Department Aug 1993 - Jun 1994Dale City, Va, Us -
FirefighterGill Volunteer Fire Department Sep 1990 - Aug 1992
David M. Williams, Ph.D. Skills
David M. Williams, Ph.D. Education Details
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Saybrook UniversityOrganizational Systems -
University Of Maryland Baltimore CountyEmergeny Health Services Management
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Springfield CollegeEmergency Medical Services Management
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The George Washington University School Of Medicine And Health SciencesEmergency Medical Services Management
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Northfield Mount HermonHigh School
Frequently Asked Questions about David M. Williams, Ph.D.
What company does David M. Williams, Ph.D. work for?
David M. Williams, Ph.D. works for Medic Health (Www.medichealth.com)
What is David M. Williams, Ph.D.'s role at the current company?
David M. Williams, Ph.D.'s current role is Chief Executive Officer.
What is David M. Williams, Ph.D.'s email address?
David M. Williams, Ph.D.'s email address is dw****@****ihi.org
What is David M. Williams, Ph.D.'s direct phone number?
David M. Williams, Ph.D.'s direct phone number is +151268*****
What schools did David M. Williams, Ph.D. attend?
David M. Williams, Ph.D. attended Saybrook University, University Of Maryland Baltimore County, Springfield College, The George Washington University School Of Medicine And Health Sciences, Northfield Mount Hermon.
What are some of David M. Williams, Ph.D.'s interests?
David M. Williams, Ph.D. has interest in Health.
What skills is David M. Williams, Ph.D. known for?
David M. Williams, Ph.D. has skills like Leadership Development, Leadership, Organizational Development, Healthcare, Public Speaking, Program Management, Change Management, Team Building, Process Improvement, Quality Improvement, Coaching, Emergency Services.
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